The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 34 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Antfor 表现出色 .
Shiji Group 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 34 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 0 | 34 |
在分析了 34 条经验证的评价后,Antfor 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | — | #5 14 条评价 |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest experience. Avalon by Antfor and Shiji Daylight PMS both aim to streamline hotel management but approach the challenge differently. Avalon touts AI-driven review analysis and recommendations, while Shiji emphasizes a broad set of features and a global presence. How do these differences impact your hotel’s needs?
Your decision hinges on whether you prioritize a system with proven functionality and extensive integrations or one that offers advanced analytics and AI insights. Let’s explore how these products compare across key categories.
Avalon by Antfor is an AI-heavy platform designed to analyze customer reviews and extract actionable insights. Unfortunately, it has no current reviews, ratings, or recent feedback, making it difficult to assess its real-world performance or usability.
Shiji Daylight PMS, on the other hand, benefits from 32 reviews, all recent and with a high 90% likelihood to recommend. Its user-friendly interface, detailed reporting, and extensive integrations have earned it a solid 74.69/100 score, supported by a 4.63/5 ease of use rating and 4.53/5 customer support rating. The contrast is clear: Shiji’s recent, plentiful reviews give it a more reliable reputation.
In essence, if you need a PMS with proven market presence and recent user feedback, Shiji Daylight is the safer choice. Avalon’s lack of current reviews makes it a riskier proposition without evidence of effectiveness.
If your hotel needs a comprehensive, well-supported PMS with strong integrations and extensive features, Shiji Daylight is the clear winner. Its broad functionality (98 unique features), high user satisfaction, and ongoing support make it suitable for hotels of all sizes, especially those seeking scalability and reliability.
Avalon may appeal if your team is looking for AI-driven review insights and recommendations to enhance customer satisfaction, but with no recent reviews or demonstrated track record, it’s difficult to recommend confidently. Unless Avalon can substantiate its value with verified performance data, Shiji remains the more practical choice for operational stability and guest service.
Shiji Daylight PMS receives a 4.63/5 ease of use rating from its users, with positive comments about its intuitive interface, straightforward training materials, and quick onboarding process. Reviewers consistently praise how easy it is for new team members to learn and operate the system, citing its clear workflows and helpful support team.
Avalon, by contrast, has a 0/5 rating, reflecting an absence of user reviews and feedback. Without user data, it’s impossible to assess its usability, but the lack of recent feedback suggests it might not be as tested or refined.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS offers a comprehensive suite of 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, group booking tools, guest messaging, mobile apps, automated reporting, and more. Many features are designed for large-scale operations, supporting automation and customization at a high level.
Avalon appears to focus on AI review analysis, with no detailed feature list available and no exclusive features documented. Without concrete feature data or user validation, Avalon’s offering seems limited compared to Shiji’s extensive, proven capabilities.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS is rated 4.53/5 for customer support, with reviewers highlighting its professionalism, responsiveness, and helpful training materials. The support team’s availability 24/7 ensures assistance when needed, which is crucial during implementation or critical operations.
Avalon, with no reviews or recent user feedback, offers no data on support quality. Its lack of customer validation makes it impossible to gauge whether it can meet your support expectations.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS boasts 64 verified integrations, including popular partners like SiteMinder, Duetto, Amadeus, and others. Shared integrations with Antfor include Upsellguru, RateGain, and eRevMax, but Shiji’s larger partner ecosystem offers more flexibility for connecting your existing systems.
Avalon by Antfor has only 14 verified partners, which limits its integration scope. This smaller ecosystem could restrict your hotel’s ability to connect with other essential tools and platforms.
Edge: Shiji Daylight PMS.
Since Avalon has no recent reviews or ratings, we rely on Shiji Daylight’s performance. Its 4.63/5 ease of use, 4.53/5 customer support, and 90% likelihood to recommend reflect high satisfaction among a broad hotel segment mix, including luxury, branded, and city center hotels.
Avalon’s lack of feedback prevents a meaningful comparison. Given the data, Shiji clearly has a stronger reputation among hoteliers.
Edge: Shiji Daylight PMS.
Avalon’s pricing is unavailable, suggesting a custom quote model or lack of transparency. Conversely, Shiji Daylight PMS is priced at $1,200 per month, with no free trial or upfront implementation fee, allowing for predictable budgeting.
If budget considerations are critical, Shiji’s transparent pricing allows you to evaluate total costs easily. Avalon’s unclear pricing makes it difficult to assess value upfront.
Not ideal if your hotel needs a full-featured PMS with operational automation, extensive integrations, or proven market presence.
Not ideal if your hotel is small, budget-constrained, or primarily operates without complex integrations.
Shiji Daylight PMS’s core strength is its proven ability to streamline operations, support integrations, and satisfy hotelier needs with extensive features and recent positive reviews. Avalon’s AI review analysis can be valuable but remains unverified in current market feedback and lacks a concrete feature set.
For hotels seeking reliability, broad functionality, and ongoing support, Shiji Daylight is the definitive choice. Avalon may appeal to hotels prioritizing review insights, but without recent user validation, it’s too uncertain to recommend confidently.
In summary, if your hotel demands a trusted, well-supported PMS capable of handling diverse operational needs, Shiji Daylight PMS is the recommended solution. Avalon by Antfor might be worth considering if you specifically want AI review analytics and can accept the current lack of user evidence.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Avalon 和 Shiji Daylight PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 多种语言 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 86 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
评分差异最大的方面
这取决于您的需求。Avalon 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Avalon 提供 14 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Avalon:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Antfor 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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