The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Acigrup |
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
|
Acigrup |
|---|---|---|
| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
|
Acigrup |
|---|---|---|
| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing the right property management system (PMS) is crucial for your hotel’s operational efficiency and guest satisfaction. Both Clock PMS and Acigrup aim to streamline hotel operations, but Clock's extensive review base and recent positive feedback position it as the more proven solution. Do you want a system with a track record and a comprehensive feature set, or are you exploring less established options?
Clock PMS offers a full suite of integrated tools, while Acigrup’s platform appears limited by its lack of verified reviews and integrations. Your decision should hinge on the product with the most recent, positive user feedback and demonstrated functionality.
Both products are designed to address core hotel management challenges—reservations, rates, invoicing, and guest communication. Clock PMS consolidates these processes into one system, boasting over 250 reviews and a near-perfect 4.8/5 rating, driven by recent, high-quality feedback. Acigrup, with no current reviews or market presence, provides no data to support its effectiveness.
Clock’s recent reviews highlight time savings, operational clarity, and a strong support team, while Acigrup’s lack of feedback leaves its capabilities unverified. Given the volume and recency of Clock’s reviews, it’s the more reliable choice for hoteliers seeking proven results.
If your hotel needs a robust, all-in-one PMS with extensive integrations, automation, and reliable support, Clock PMS is the clear choice. Its user base spans diverse segments—independent, boutique, city center hotels—with an average rating of 4.83/5 from 198 recent reviews, emphasizing ease of use and efficiency.
Conversely, if your hotel is smaller or prefers a less established platform without documented support or integrations, Acigrup might seem appealing. However, with no reviews or proven track record, it’s difficult to recommend over Clock’s well-documented success. For most hotels, Clock offers tangible, proven benefits.
Clock PMS's user interface is rated 4.78/5, with particular praise for its intuitive design that simplifies staff onboarding and daily operations. Support and onboarding are similarly rated highly at 4.75/5, with many reviewers noting the responsive, helpful team and streamlined training processes.
In contrast, Acigrup’s usability and support ratings are unavailable, making it impossible to assess whether it simplifies hotel operations. Given Clock’s clear, recent positive feedback, it’s the easier system for your team to adopt and master.
Clock PMS offers over 58 unique features, including integrated booking engine, channel management, revenue and group management, guest profiles, digital check-in, and more—covering nearly every aspect of hotel operations. Many of these features are exclusive to Clock, such as automated space optimization, integrated CRS, and guest messaging.
Acigrup’s feature set is not publicly detailed, and with no verified features or reviews, it’s unclear what functionalities it provides. Based on available information, Clock’s feature depth and breadth clearly outpace Acigrup’s, making it the more capable solution for busy-hotels.
Clock PMS’s support team earns a 4.75/5 rating, with recent reviews praising their quick, helpful responses. Hoteliers highlight how responsive support and continuous updates contribute to smoother operations, especially during onboarding.
Acigrup offers no publicly available support ratings or recent reviews, leaving its support quality uncertain. With proven, high-rated support and ongoing engagement, Clock is the safer choice for hotels prioritizing reliable assistance.
Clock PMS integrates with 111 verified partners, including major tools like Curacity, Hotel Investor Apps, and Profitroom, enabling seamless connectivity for reservations, payments, and marketing. Its open API and no connection fees foster flexible, scalable integrations.
Acigrup has no verified integrations or partner data, limiting its ability to connect with third-party tools. For a hotel needing a PMS that easily interacts with other systems, Clock’s extensive integration network is a decisive advantage.
Clock PMS boasts over 250 recent reviews with an average rating of 4.8/5, and a likelihood to recommend of 95%, indicating high satisfaction across segments—especially independent and boutique hotels. Reviewers praise its ease of use, feature richness, and support.
Acigrup, with no reviews or user feedback, provides no data on customer satisfaction. Given the recent, reliable ratings for Clock, it’s the product hoteliers trust and recommend.
Clock’s base price is $600 per month, with no freemium option or extra implementation fees. Its transparent pricing model makes budgeting straightforward.
Acigrup does not publicly disclose pricing details, which could complicate budgeting and decision-making. The lack of transparent costs favors Clock for hotels seeking predictable investment.
Clock PMS is a mature, feature-rich platform backed by a large user base and recent, positive reviews. Its extensive integration network, ease of use, and proven support make it suitable for most medium to large hotels seeking operational efficiency.
Acigrup’s platform remains unverified due to the absence of reviews and integrations, making it a risky choice for hotels that demand reliability and proven functionality. It may serve smaller properties or those with very limited needs, but with little confidence in performance.
When to choose Clock PMS:
When to choose Acigrup:
In conclusion, Clock PMS’s proven track record and recent positive reviews make it the recommended choice for most hotels aiming for streamlined operations and guest satisfaction.
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Hospitality Software 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Hospitality Software 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Hospitality Software:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Acigrup 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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