The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Modotel |
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
|
Modotel |
|---|---|---|
| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
|
Modotel |
|---|---|---|
| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing between Clock PMS by Clock and Modotel PMS by Modotel hinges on your hotel’s operational needs, regional presence, and preference for features. Clock PMS offers a comprehensive, feature-rich system with extensive third-party integrations, while Modotel’s offering appears limited, with no available reviews or detailed features. What are the key differences, and which system aligns best with your hotel’s goals?
Clock PMS is a mature, cloud-based property management system with over 251 reviews, a 4.8/5 overall rating, and recent feedback from the last six months. Its features include reservations, rates, invoicing, front desk, housekeeping, guest messaging, and integrations like booking engines and channel managers, making it suitable for hotels seeking a full operational suite.
In contrast, Modotel PMS has no reviews or publicly available feature details, making it hard to assess its capability or suitability. Without recent user feedback or a proven track record, its value for your hotel remains uncertain. Are you comfortable choosing a system with no recent reviews or clear feature set?
If your hotel needs an all-in-one, scalable PMS with proven usability and extensive features, go with Clock PMS. Its high review count and recent positive feedback demonstrate reliability, especially for hotels aiming to streamline operations across multiple departments.
If your hotel operates on a very limited scale or only requires basic management, and if Modotel can meet your core needs, you might consider it. But with no reviews or regional presence data, Clock’s established reputation makes it the safer, more dependable choice for most hotels.
Clock PMS boasts a user rating of 4.78/5 for ease of use, with reviews praising its intuitive interface and quick staff onboarding. Hoteliers highlight that new employees find Clock simple to learn, and the system enhances operational efficiency, saving time across departments.
Modotel’s user experience details are unavailable, and without reviews, we cannot confirm its ease of use. Given Clock’s high ratings and recent positive feedback, it clearly outperforms in this area.
Edge: Clock PMS.
Clock PMS has 58 unique features, including integrated booking engine, channel management, revenue management, guest profiles, digital registration, payment processing, group functionality, and more. These features support a wide range of hotel operations, reducing the need for external tools.
Modotel offers no publicly available feature list or detailed capabilities, making it impossible to compare directly. Based on available data, Clock’s extensive feature set positions it as the more comprehensive system.
Edge: Clock PMS.
Clock PMS’s support ratings are 4.75/5, with users praising its responsiveness and proactive service. One review notes, “The staff have been very efficient in helping us and have assisted with all queries from the beginning,” indicating high customer satisfaction.
Modotel’s support details are absent, and with no reviews to gauge responsiveness or service quality, Clock’s established reputation makes it the safer choice for ongoing support.
Edge: Clock PMS.
Clock PMS integrates with 111 verified partners, including hotel investor apps, booking engines, revenue tools, and keyless solutions. Its open API approach allows for broad customization and connectivity with third-party systems.
Modotel has no listed integrations or verified partner data, limiting its apparent connectivity options. For hotels relying on diverse systems, Clock’s extensive integrations are a key advantage.
Edge: Clock PMS.
Clock PMS’s 251 reviews, including recent ones, give it a 4.8/5 overall rating and a 9.47/5 NPS score, indicating strong customer satisfaction. Hotels across segments, especially independent and boutique properties, rate it highly for usability, features, and support.
Modotel lacks any reviews or ratings, preventing comparison. Given the high and recent review score, Clock is the clear leader in user satisfaction.
Edge: Clock PMS.
Clock PMS costs $600 per month, with no freemium or trial options available. Pricing details for Modotel are unavailable, making it difficult to assess value relative to features.
While Clock’s upfront cost is transparent, the lack of pricing data for Modotel complicates comparisons. However, given Clock’s proven features and support, its price may be justified.
Not ideal if your hotel is very small, such as a single-room B&B with minimal management needs, or if you prefer a low-cost, simple solution.
Not ideal if your property requires extensive features, integrations, or proven support, especially in a competitive or multi-property environment.
Clock PMS is a mature, feature-rich cloud system with a proven track record, extensive reviews, and high satisfaction ratings. Its comprehensive suite supports a wide range of hotel types and sizes, making it suitable for properties seeking efficiency and scalability.
Modotel’s lack of reviews, features, and regional presence makes it difficult to recommend confidently. For most hotels, Clock PMS offers a safer, more reliable investment based on current data.
If your hotel values proven performance, extensive features, and support, Clock PMS is the clear choice. Opt for Modotel only if your needs are extremely basic, and you’re willing to accept the risk of a less established platform.
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Modotel PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Modotel PMS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Modotel PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Modotel 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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