The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 549 条经验证的评价后,HOTELTIME 用户最看重其 user interface and learning curve, 技术支援, reporting and analytics,而 Modotel 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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Modotel |
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| 小型(10-24 间客房) ▾ | #5 219 条评价 | — |
| 中型(25-74 间客房) ▾ | #3 238 条评价 | — |
| 大型(75-199 间客房) ▾ | #2 46 条评价 | — |
| 超大型(200+ 间客房) ▾ | #8 7 条评价 | — |
按物业类型
| 细分市场 |
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Modotel |
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| 精品酒店 ▾ | #5 239 条评价 | — |
| 豪华酒店 ▾ | #3 241 条评价 | — |
| 品牌/连锁酒店 ▾ | #4 143 条评价 | — |
| 长住酒店 ▾ | #4 49 条评价 | — |
按区域
| 细分市场 |
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Modotel |
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| 北美 | #52 4 条评价 | — |
| 欧洲 ▾ | #2 384 条评价 | — |
| 亚太 ▾ | #5 111 条评价 | — |
| 中东 ▾ | #1 21 条评价 | — |
Choosing a property management system (PMS) is crucial for your hotel’s operational efficiency and guest experience. HotelTime PMS by HOTELTIME and Modotel PMS by Modotel are two options that aim to streamline hotel workflows, but they differ significantly in reputation, features, and market presence. HotelTime’s extensive review base and recent positive feedback position it as the more proven solution for most hoteliers. Will these factors influence your decision?
Both HotelTime and Modotel aim to manage reservations, billing, and guest data, but HotelTime’s review count of 433 and recent activity give it a clear edge. HotelTime’s high overall rating of 4.83/5 and ease-of-use score of 4.66/5 reflect widespread user satisfaction, whereas Modotel’s lack of recent reviews makes assessment difficult. Do you want a solution backed by active, recent user feedback?
HotelTime’s cloud-based platform is designed for flexible, real-time management across properties of all sizes, including resorts and chains. Conversely, Modotel’s limited or nonexistent recent reviews suggest a less tested track record, especially in dynamic hotel environments. Which platform aligns better with your hotel’s operational needs and growth plans?
HotelTime’s strong support reputation and ongoing feature updates contrast with Modotel’s silent presence in the market. If recent reviews and a large user base are indicators of reliability, HotelTime emerges as the safer, more transparent choice. Are you comfortable choosing a product with no recent user feedback?
If your hotel requires a comprehensive, cloud-based PMS with extensive integration options, HotelTime is the clear choice. Its suite of over 51 unique features—like integrated CRS, guest CRM, online check-in, and automation—caters to properties seeking operational depth and flexibility.
On the other hand, if your hotel is smaller, with minimal integration needs, and you prefer a system with no recent reviews or detailed feature set, Modotel might seem appealing. However, the lack of current user feedback makes it difficult to assess its suitability or support quality.
For hotels that prioritize proven performance, active support, and a broad feature set, HotelTime offers a safer fit. If you value a well-documented, comprehensive platform with proven success in multiple countries, HotelTime should be your choice. Do you need a solution with a proven track record, or are you willing to experiment with an unreviewed option?
HotelTime’s UI is rated 4.66/5, with many reviews highlighting its intuitive interface and straightforward navigation. Users appreciate the quick onboarding process, with an average onboarding score of 4.63/5, and mention that the system reduces training time.
Modotel’s usability remains unreviewed, and without explicit ratings or user feedback, assessing its ease of use is challenging. Its market presence and support infrastructure are also less defined, adding uncertainty.
Edge: HotelTime.
HotelTime boasts over 51 features exclusive to its platform, including EPoS, integrated CRS, guest CRM, automated night audit, mobile app, and more. These features support a broad range of hotel operations, from revenue management to guest engagement, with many integrated modules.
Modotel’s feature set is not publicly detailed, and with no verified or unique features listed, it’s difficult to compare. The extensive feature count and detailed capabilities of HotelTime clearly surpass what Modotel appears to offer.
Edge: HotelTime.
HotelTime’s support team scores 4.73/5, with reviews praising their quick, knowledgeable responses and comprehensive onboarding. Clients often note that the support team’s responsiveness has been vital during implementation and daily operations.
Modotel offers no publicly available support ratings or recent testimonials, making it impossible to gauge their customer service quality. Given the importance of reliable support, HotelTime’s clear positive support reputation favors it.
Edge: HotelTime.
HotelTime integrates with 58 verified partners, including Profitroom, Bookboost, and STR, facilitating seamless connections with booking engines, revenue tools, and third-party systems. These integrations enable hotels to build a versatile tech stack.
Modotel lists zero verified integrations, indicating limited or no connectivity options at this time. For hotels seeking a flexible, connected system, HotelTime’s extensive partner network is a significant advantage.
Edge: HotelTime.
HotelTime’s reviews emphasize its reliability and comprehensive features, with many recent comments praising its ease of use, automation, and support. The overall rating of 4.83/5 from 433 reviews in the last six months showcases consistent satisfaction across various property types, especially resorts and city hotels.
Modotel’s lack of recent reviews and ratings prevents a meaningful comparison. Its unverified presence in the market makes HotelTime the superior choice for reliability and user satisfaction.
Edge: HotelTime.
HotelTime’s pricing starts at $600 per month, with no free tier or trial, reflecting its extensive feature set. Modotel’s pricing structure is not publicly disclosed, making direct comparison impossible.
Given HotelTime’s transparent pricing and feature-rich platform, it offers predictable costs aligned with its capabilities. The absence of pricing data for Modotel suggests less transparency, which could complicate budgeting.
Not ideal if your hotel is very small with minimal operational complexity, or if you prefer a lightweight, simple system without extensive features.
Not ideal if your hotel demands advanced features, active support, or proven reliability.
HotelTime’s extensive reviews, recent active feedback, and broad feature set make it the clear frontrunner for most hoteliers. Its proven support, integration options, and market presence underscore its suitability for properties of all sizes aiming for operational excellence.
Modotel’s lack of recent reviews and limited information make it a riskier option, likely better suited for very small or budget-conscious properties willing to accept less proven technology.
If you want a dependable, feature-rich PMS with ongoing support, HotelTime is the recommended choice. If your hotel’s needs are minimal and you prioritize cost or simplicity, and you’re comfortable with the lack of recent data, then Modotel may suffice.
In conclusion, the safe, data-backed decision favors HotelTime for most hotels looking to improve operations, guest satisfaction, and scalability. Are you ready to implement a system trusted by hundreds of properties worldwide?
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
虽然支持团队的响应速度和乐于助人的态度值得赞赏,但一些评论指出,延长技术支持时间将进一步提升用户体验,确保随时都能获得帮助,特别是对于国际用户而言。
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
酒店从业者提出异议的方面
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
独特功能
评分差异最大的方面
这取决于您的需求。HotelTime PMS 和 Modotel PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HotelTime PMS 提供 58 个经验证的集成合作伙伴,而 Modotel PMS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。HotelTime PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
HotelTime PMS:否。Modotel PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。HOTELTIME 的 HT Score 为 92,Modotel 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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