The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Newway |
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 117 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | — |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
|
Newway |
|---|---|---|
| 精品酒店 ▾ | #8 165 条评价 | — |
| 豪华酒店 ▾ | #11 80 条评价 | — |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | — |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
|
Newway |
|---|---|---|
| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | — |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | — |
Choosing between Clock PMS by Clock and Newway by Newway hinges on your hotel’s operational needs and strategic priorities. Both systems aim to streamline hotel management, but Clock PMS offers a comprehensive, all-in-one platform that covers reservations, guest management, and revenue optimization. In contrast, Newway specializes in revenue management automation, focusing primarily on maximizing profitability through AI-driven pricing strategies. Your decision depends on whether your priorities lean toward operational efficiency or revenue optimization.
Clock PMS boasts a significant advantage with more recent reviews and a higher review count, making it the more established choice for hoteliers seeking a trusted, proven system. Newway, with no recent or user reviews, lacks the current customer feedback needed to assess its reliability or effectiveness. Do you want a trusted, feature-rich system with proven results, or are you willing to explore a newer, less reviewed platform?
Both Clock PMS and Newway aim to improve hotel operations; however, they do so through different approaches. Clock PMS is a full-suite property management system offering reservations, invoicing, housekeeping, guest messaging, booking engine, and integrations with OTAs—all within one platform. Its robust feature set is designed to handle daily operational tasks efficiently, making it suitable for hotels that need to manage multiple functions seamlessly.
Newway, on the other hand, is a revenue management system optimized for financial performance, leveraging AI to adjust pricing in real-time. It lacks the operational features found in Clock PMS and is more tailored for revenue-focused teams. Since Newway has no recent reviews or detailed user feedback, its practical effectiveness remains uncertain compared to Clock PMS's well-documented, positive user experience.
Given the contrasting scopes, the question becomes: Are you seeking a comprehensive management platform that covers all aspects of hotel operations, or a specialized revenue tool? The more recent user data heavily favors Clock PMS, indicating its maturity and reliability.
If your hotel needs a full-featured property management system that handles reservations, guest communication, invoicing, channel management, housekeeping, and additional operational tasks, Clock PMS is the clear choice. Its extensive feature set, including payment processing, booking engine, guest profiles, and automated workflows, makes it ideal for hotels aiming to streamline daily activities and improve guest experiences.
Conversely, if your primary goal is to maximize revenue through dynamic pricing, and you have a dedicated revenue management team, Newway’s AI-driven platform could appeal. However, with no recent reviews or proven track record, relying solely on Newway may pose risks, especially if operational management is also a concern.
In summary:
Clock PMS excels with a high ease of use rating of 4.78/5, backed by extensive positive reviews emphasizing its intuitive interface and straightforward onboarding process. Users highlight that new staff can be trained quickly, and daily operations are simplified, with features like automated check-in and real-time reporting easing staff workload.
In comparison, Newway has no publicly available user ratings or reviews, making it impossible to assess its user experience. Given the lack of feedback, it’s reasonable to assume that Clock PMS’s user-friendly design is a significant advantage.
Edge: Clock PMS.
Clock PMS offers 58 unique features, including payment processing, booking engine, channel management, CRM, revenue management, guest messaging, and housekeeping modules. Its extensive feature set allows it to replace multiple systems, providing a unified platform for daily operations, guest engagement, and financial management.
Newway, by contrast, offers no detailed feature list beyond its core AI revenue management capabilities. Its specialization in pricing optimization means it lacks operational tools like invoicing, reservations, or guest management.
For hotels seeking a feature-rich, all-in-one platform, Clock PMS’s comprehensive capabilities provide a decisive edge.
Edge: Clock PMS.
Clock PMS is highly rated for support, with a 4.75/5 score and reviews praising its responsive, helpful customer service. Users frequently mention quick responses, proactive communication, and regular system updates that improve functionality.
Newway has no recent reviews or support ratings available, making it impossible to evaluate customer service quality. The absence of user feedback suggests that Clock PMS’s established support infrastructure gives it a clear advantage.
Edge: Clock PMS.
Clock PMS boasts 111 verified partners, including integrations with hotel investor apps, revenue tools, mobile key solutions, and booking platforms. Its open API allows seamless connection to numerous third-party systems, enhancing flexibility and operational control.
Newway currently has no verified integrations, limiting its compatibility with other hotel systems. For hotels relying on a connected ecosystem of tools, Clock PMS’s extensive integration network is a significant asset.
Edge: Clock PMS.
Clock PMS has received 251 reviews in the past six months, with an overall rating of 4.8/5 and a high likelihood to recommend (95%). Hotels across segments—independent, boutique, city center, and hostels—appreciate its ease of use, feature set, and support.
Newway, lacking recent reviews, has no available ratings or hotel feedback. This absence indicates that Clock PMS’s customer satisfaction scores and recent validation make it the more trusted choice currently.
Edge: Clock PMS.
Clock PMS charges a base price of $600 per month with no implementation fees or hidden charges. Its transparent pricing structure makes budgeting straightforward for hotels seeking a comprehensive system.
Newway’s pricing remains undisclosed, with no available details on fees or payment models. Without clear pricing or trial options, evaluating value becomes difficult, but the lack of transparency suggests that Clock PMS offers a more predictable investment.
Not ideal if:
Not ideal if:
Clock PMS’s core advantage lies in its status as a comprehensive, well-reviewed platform that manages both daily operations and guest interactions. Its extensive feature set, proven support, and recent customer feedback demonstrate reliability and value for hotels seeking efficiency and guest satisfaction.
Newway focuses on automated revenue management through AI but lacks operational features and recent validation. Without current user feedback or proven integrations, relying solely on Newway may expose your hotel to uncertainty.
If your priority is managing all aspects of hotel operations with proven reliability, Clock PMS should be your choice. However, if maximizing revenue through intelligent pricing is your main goal, exploring Newway might make sense—yet proceed cautiously until more validation exists.
In summary:
This comparison provides a clear, decisive overview to help your hotel make an informed choice, prioritizing proven performance and customer satisfaction.
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Clock PMS+ 提供丰富的功能,有助于管理酒店运营和活动。然而,一些用户发现功能繁多,难以管理,建议改进其组织方式。
该软件通过节省时间并简化部门之间的沟通和协调,显著提高了运营效率,为员工和客人带来更顺畅的体验。
用户对响应式支持服务和定期更新表示赞赏,这些更新引入了新功能和改进,确保了系统的可靠性和与用户需求的相关性。
酒店从业者提出异议的方面
用户偶尔会遇到以代码形式显示的错误消息,这让他们难以快速解决问题。直接从错误消息导航到问题可以提升用户体验。
报告功能虽然全面,但速度较慢,限制了其目前的有效性。用户建议进行优化,以解锁更多强大的功能。
独特功能
评分差异最大的方面
这取决于您的需求。Clock PMS 和 Newway 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Newway 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Clock PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Newway:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 84,Newway 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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