项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 1,298 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Cloudbeds 表现出色 在 ease of use and fast staff adoption 方面 — 尤其适合 independent 类型的住宿设施 (4.6/5) ,拥有独特功能如 Integrated Payment Terminal & Card Reader and Native Email Marketing.
Hostify 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Mobile Device Notes & Tasks (Voice-to-Text).
在分析了 1,298 条经验证的评价后,Cloudbeds 用户最看重其 ease of use and fast staff adoption, reporting and analytics, reservations and calendar workflow,而 Hostify 用户则强调 。点击任意主题查看评价者的反馈。
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Ease of use and fast staff adoption
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Reporting and analytics
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Reservations and calendar workflow
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Channel management and OTA synchronization
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客户支持和真人客服
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Payments, billing, and invoicing
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Housekeeping, room status, and operational workflow
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各产品在不同酒店规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #1 592 条评价 | — |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | #68 0 条评价 |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | #29 1 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #2 473 条评价 | — |
| 豪华酒店 ▾ | #4 228 条评价 | — |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | — |
| 长住酒店 ▾ | #2 93 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | #46 1 条评价 |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | — |
Choosing between Cloudbeds PMS and Hostify boils down to your hotel’s specific operational needs and growth ambitions. Cloudbeds offers an all-in-one hospitality platform that integrates property management, revenue, and distribution tools, while Hostify focuses primarily on vacation rentals, automating processes and managing multiple Airbnb accounts from a single dashboard. Both solve operational complexity, but Cloudbeds caters to broader property types and larger portfolios. So, which aligns better with your hotel’s growth path?
Cloudbeds is designed to serve a wide range of properties including boutique hotels, hostels, and resorts, with 1071 reviews and a 4.63/5 overall rating, reflecting recent positive feedback. Hostify, by contrast, has just 1 review and an overall rating of 0/5, making it less proven in the hotel space. The key difference is Cloudbeds’ comprehensive system with more features, integrations, and international presence, versus Hostify’s narrow focus on vacation rentals and smaller operations.
Would your property benefit from an extensive, multi-functional platform that supports complex operations, or is your focus on streamlining multiple Airbnb accounts? Cloudbeds’ proven track record and recent reviews make it the stronger choice for hotels seeking scalability and reliability, not just short-term rentals.
If your hotel needs a complete management system with real-time channel distribution, advanced analytics, and multiple integrations, go with Cloudbeds. If your focus is solely on managing a large portfolio of vacation rentals, especially on Airbnb, and automating daily tasks, Hostify might be enough — but it lacks the proven hotel-specific features, support, and recent review volume that Cloudbeds offers.
Given Cloudbeds’ 81 recent reviews and a 4.61/5 ease-of-use rating, it’s better suited for properties that want growth and operational efficiency at scale. Hostify’s limited review data and narrower scope make it less ideal for traditional hotels aiming for broader management capabilities.
Cloudbeds scores a 4.61/5 in ease of use with over 1,000 reviews, praised for its intuitive interface and straightforward onboarding, even for complex operations. In comparison, Hostify claims a 5/5 rating, though with only a single review, which may not reflect widespread hotel user experience.
Cloudbeds’ mobile accessibility, role management, and automation features make daily tasks more manageable, especially for larger teams. Edge: Cloudbeds.
Cloudbeds offers 43 shared features with 21 exclusive to it, including PMS connectivity, analytics dashboards, inventory management, automated night audits, integrated payment terminals, and group management. Hostify provides just one exclusive feature: mobile device notes and tasks (voice-to-text).
The extensive suite in Cloudbeds empowers your team to handle reservations, pricing, housekeeping, and revenue management all from one platform, making it more adaptable for varied hotel operations. Edge: Cloudbeds.
Cloudbeds’ support scores 4.41/5, with recent reviews highlighting its responsive, helpful support team that assists during onboarding and daily operations. While Hostify claims 24/7 support, it has no publicly available recent reviews or detailed feedback, which raises questions about its support quality and responsiveness.
For hotels relying on quick, reliable help, Cloudbeds’ strong reputation and extensive onboarding support make it the safer bet. Edge: Cloudbeds.
Cloudbeds boasts 190 verified partners, including major integrations like SiteMinder, Stripe, and Booking.com, with seven shared partners with Hostify. Hostify’s 13 verified partners include Yanolja Cloud, ChargeAutomation, and StayFi, but overall, its ecosystem is much smaller.
This extensive integration network enables Cloudbeds’ users to connect their PMS with sales channels, revenue tools, and access control systems effortlessly. Edge: Cloudbeds.
Cloudbeds’ recent reviews reflect high satisfaction among diverse property types—boutique hotels, hostels, and resorts—with a 4.58/5 rating from 1023 reviews. Hostify’s reviews are nonexistent or too limited to assess, making Cloudbeds the clearly favored platform based on recent, plentiful feedback.
For properties seeking a trusted, well-supported solution backed by a large, positive community, Cloudbeds is the definitive choice.
Cloudbeds’ pricing starts at $600 monthly per property, with no free tier or trial info publicly available. Hostify charges $800 per month per property, also with no trial offer. Given the value and features offered, Cloudbeds’ slightly lower price point presents a better ROI for hotels seeking comprehensive management.
If budget is a concern, Cloudbeds provides more features for the price, justifying its higher overall value.
Not ideal if… your property operates solely as a small vacation rental or if you require a solution tailored exclusively for Airbnb. Cloudbeds’ broad feature set and market presence make it suitable for most traditional hotel types.
Not ideal if… your hotel needs a full-scale PMS with extensive analytics, revenue management, and global distribution. Hostify’s niche focus limits its applicability for traditional hotels.
Cloudbeds stands out as the more proven, feature-rich platform backed by a strong track record, recent reviews, and a broad global presence. It excels in providing a unified system for diverse property types, with 43 shared features and over 1,000 recent reviews, making it the clear choice for hotels looking to grow and streamline operations.
Hostify offers a straightforward, mobile-focused solution ideal for vacation rental managers managing hundreds of Airbnb listings but lacks the depth and proven hotel support Cloudbeds provides. If your hotel’s goal is scalable growth, comprehensive management, and reliable support, Cloudbeds is the recommended choice.
In summary, for hotels seeking a trusted, all-in-one management system that supports growth, real-time distribution, and excellent support, Cloudbeds takes the lead. Hostify may suit small, Airbnb-focused operations but falls short for broader hotel management needs.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that th... Users consistently describe Cloudbeds as intuitive, simple to learn, and easy for front-desk teams to adopt quickly. Several reviews highlight that the clean layout and low training burden help hotels save time and keep daily operations moving smoothly.
Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users... Reviews often mention reporting as a core value, especially for occupancy, revenue, financials, and performance tracking. At the same time, many users want more flexible filters, better customization, and easier export/visualization because the current reports can feel limited or too complex.
A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewer... A major theme is how Cloudbeds helps teams manage bookings, room assignments, drag-and-drop changes, and availability from the calendar view. Reviewers say this streamlines front-desk work, speeds check-in/check-out, and helps prevent operational mistakes during busy periods.
酒店经营者提出异议的方面
客服支持是评论中最具争议的话题之一。许多用户称赞客服快速、专业且响应迅速,而另一些用户则批评工单处理速度慢、聊天机器人体验差,以及在遇到紧急酒店问题时... 客服支持是评论中最具争议的话题之一。许多用户称赞客服快速、专业且响应迅速,而另一些用户则批评工单处理速度慢、聊天机器人体验差,以及在遇到紧急酒店问题时缺乏可靠的电话支持。
Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are... Cloudbeds is often credited with simplifying payments, reconciliation, and financial tracking, especially when integrated payments or pay-by-link are used. However, users also request more gateway options, better invoice support, and smoother handling of local payment methods and long-stay billing.
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Hostify 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 200 个经验证的集成合作伙伴,而 Hostify 提供 13 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Hostify 在易用性方面领先,评分为 5.0/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Hostify:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Hostify 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐