项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 413 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Hostify 表现出色 在 ease of use and ROI 方面 ,拥有独特功能如 Guest CRM and Mobile Device Notes & Tasks (Voice-to-Text).
Stayntouch 表现出色 在 实施、培训和过渡支持 方面 — 尤其适合 brand 类型的住宿设施 (4.9/5) ,拥有独特功能如 Lobby Kiosk and Integrated Payment Terminal & Card Reader.
基于 HTR 上 413 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $800/月 | 起价 $800/月 |
| 经验证的评价 | 1 | 412 |
在分析了 413 条经验证的评价后,Hostify 用户最看重其 ,而 Stayntouch 用户则强调 实施、培训和过渡支持, 易用性和快速的员工培训, 前台操作与预订管理。点击任意主题查看评价者的反馈。
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易用性和快速的员工培训
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集成与连接
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报告与分析
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定制和工作流程的灵活性
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账单、账页和支付流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #19 58 条评价 |
| 中型(25-74 间客房) ▾ | #74 0 条评价 | #5 223 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 49 条评价 |
| 超大型(200+ 间客房) ▾ | #27 1 条评价 | #2 59 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | — | #6 247 条评价 |
| 豪华酒店 ▾ | — | #6 195 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 159 条评价 |
| 长住酒店 ▾ | — | #14 18 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #3 298 条评价 |
| 欧洲 ▾ | #49 1 条评价 | #13 65 条评价 |
| 亚太 | — | #23 3 条评价 |
Choosing between Hostify by Hostify and Stayntouch by Stayntouch hinges on your hotel’s specific needs and operational priorities. Both platforms aim to streamline property management but differ significantly in scope, usability, and market presence.
Hostify is a newer, Airbnb-focused solution that automates vacation rental processes across multiple channels, making it ideal if your focus is vacation rentals or short-term rentals. Stayntouch, on the other hand, offers a comprehensive hotel-focused PMS with extensive integrations, multi-property capabilities, and a broader user base. Which platform aligns better with your hotel's operational complexity and growth plans?
Hostify is primarily designed for vacation rentals and property managers handling hundreds of Airbnb or short-term rental listings. Its automation tools, guest CRM, and channel management aim to reduce manual tasks and simplify management across multiple platforms.
Stayntouch is built for hotels, from boutique to large resorts, offering a full suite of operational tools—reservation management, housekeeping, revenue optimization, and multi-property oversight. Its cloud-based system supports seamless integrations and mobility, making it more suitable for complex hotel operations.
The key divergence lies in their core audience: Hostify excels in managing vacation rentals, while Stayntouch is the go-to for traditional hotels seeking end-to-end operational control. Are you running a vacation rental business or a hotel? That question can determine which platform better fits your needs.
If your hotel operates primarily in the vacation rental space or manages multiple Airbnb accounts, Hostify is the logical choice. Its automation features, guest CRM, and channel management are tailored for short-term rental workflows, making property management faster and more efficient.
If your hotel needs a full-service PMS capable of managing reservations, front desk, revenue management, and multi-property portfolios, Stayntouch is the better pick. Its extensive integrations, mobile-first design, and robust reporting are ideal for hotels aiming to scale and improve guest experiences.
For small boutique hotels or property management firms focusing on short-term rentals, Hostify offers a specialized approach. Larger hotels or chains seeking operational depth and stability should lean toward Stayntouch.
Hostify boasts a perfect 5 out of 5 ease-of-use rating, with users praising its straightforward interface and rapid onboarding for vacation rental management. Its platform consolidates interactions into a single dashboard, reducing learning curve for property managers used to multiple platforms.
Stayntouch, rated 4.7 out of 5 for ease of use, is lauded for its intuitive screens and efficient workflows. Users highlight its quick training process and mobile accessibility, though some note that its extensive features may require a steeper learning curve initially.
Edge: Hostify. Its simplicity and dedicated onboarding for vacation rentals make it easier for teams to adopt quickly.
Hostify offers 44 features, including guest CRM, voice-to-text notes, automated reminders, and employee messaging—features tailored for vacation rental management. Its unique tools are designed to handle high-volume bookings and multi-channel data integration in one dashboard.
Stayntouch provides 49 features, with notable highlights like group management, automated night audit, PCI compliance, integrated payment solutions, and extensive third-party integrations. Its features support full hotel operations, from reservations to financials.
While both platforms are comprehensive, Stayntouch’s broader hotel-centric feature set gives it an edge for full-scale hotel operations, especially those requiring advanced revenue and group management.
Edge: Stayntouch, with more hotel-specific functionalities and integrations.
Hostify’s support is rated 5 out of 5, with reviews emphasizing its 24/7 availability and ongoing improvements. Users describe their support as responsive and helpful, contributing to a smooth onboarding experience.
Stayntouch’s support receives a 4.68 out of 5 rating, with many praising its effective onboarding and support team’s responsiveness. Reviewers often mention training sessions and support during implementation, although some note occasional delays in resolving complex issues.
Edge: Hostify, thanks to its higher support rating and dedicated 24/7 assistance tailored for vacation rental clients.
Stayntouch boasts 188 verified integrations, including popular systems like SiteMinder, Duve, and Breezeway, along with numerous specialized partners. Its open APIs and extensive third-party connections support complex hotel ecosystems.
Hostify has 13 verified partners, including Stripe and StayFi, primarily focused on channel management and short-term rental tools. Its integrations are more limited but targeted toward vacation rental automation.
For hotels requiring a rich ecosystem of third-party integrations, Stayntouch offers a significant advantage. Hostify’s integrations are more suited for vacation rental data flows.
Edge: Stayntouch, with a wider and more robust integration network.
Stayntouch enjoys a high overall rating of 4.56/5 from 317 reviews, with recent feedback emphasizing its user-friendly design and operational support. Hotels across segments, including boutique, branded, and independent, rate it highly, with 280 reviews averaging 4.51/5.
Hostify’s lone review ratings are 0/5, which is not statistically meaningful. Its overall rating of 0 reflects a lack of recent reviews or substantial user feedback, indicating limited market adoption or feedback.
Given the volume and recency of reviews, Stayntouch is clearly the higher-rated platform among hoteliers.
Edge: Stayntouch.
Both platforms share a base price of $800, with no mention of additional implementation fees or monthly per-room charges. Their straightforward pricing models suggest transparency, but actual costs may vary based on specific hotel needs or added features.
Since no further pricing details are provided, your hotel should contact both vendors for tailored quotes. However, their comparable base prices indicate similar value propositions.
Not ideal if your hotel operates as a full-service property with complex operational needs, extensive revenue management, or large multi-property portfolios.
Not ideal if your hotel is a small boutique operation with minimal integration needs or if your management style relies heavily on manual processes.
Stayntouch is a full-featured hotel PMS with extensive integrations, multi-property management, and a proven track record of enhancing operational efficiency. Its high-rated support, cloud-based mobility, and broad hotel-centric features make it suitable for medium to large hotels looking to scale.
Hostify, with its focus on vacation rentals and automation tools, is best for property managers or small hotels operating predominantly in the Airbnb or short-term rental market. Its simplified interface and automation capabilities appeal to teams seeking quick setup and high-volume management.
If your hotel is a traditional property aiming for comprehensive control and scalability, Stayntouch is the superior choice. For vacation rental specialists or boutique operators prioritizing ease and automation, Hostify offers a targeted solution.
This comparison provides a clear, informed view to help your team make the best decision aligned with your property’s operational goals and growth trajectory.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $800/月 | 起价 $800/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
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营销与电子商务
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| 原生电子邮件营销 | ||
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| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
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支持与培训
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店经营者喜爱的方面
一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞... 一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞培训师和实施专家帮助减轻压力、加快上线成功。
用户普遍反映Stayntouch界面直观,易于学习,即使是新员工或技术水平较低的员工也能快速掌握。这缩短了培训时间,帮助酒店更快让团队投入工作,减少错误。
评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙... 评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙时段运营井然有序。
酒店经营者提出异议的方面
许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更... 许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更便捷地获取所需的具体报告。
许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个... 许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个差异化因素,但尚未完全实现。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Hostify 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hostify 提供 14 个经验证的集成合作伙伴,而 Stayntouch 提供 201 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Hostify 在易用性方面领先,评分为 5.0/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Hostify:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Hostify 的 HT Score 为 0,Stayntouch 的为 95。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐