项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #1 592 条评价 | #52 0 条评价 |
| 中型(25-74 间客房) ▾ | #4 212 条评价 | #52 0 条评价 |
| 大型(75-199 间客房) ▾ | #5 42 条评价 | — |
| 超大型(200+ 间客房) | #13 4 条评价 | — |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #2 473 条评价 | #71 0 条评价 |
| 豪华酒店 ▾ | #4 228 条评价 | #58 0 条评价 |
| 品牌/连锁酒店 ▾ | #6 116 条评价 | #66 0 条评价 |
| 长住酒店 ▾ | #2 93 条评价 | #50 0 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #2 435 条评价 | — |
| 欧洲 ▾ | #7 163 条评价 | #36 0 条评价 |
| 亚太 ▾ | #3 226 条评价 | — |
| 中东 ▾ | #7 11 条评价 | #18 0 条评价 |
Choosing between Cloudbeds PMS and SabeeApp PMS hinges on your hotel’s specific needs, budget, and growth plans. Both systems aim to streamline operations—Cloudbeds offers a comprehensive, all-in-one platform with a proven track record backed by over 1,000 recent reviews, while SabeeApp presents a simplified, budget-friendly option with fewer reviews and less market presence. Do you prioritize robust features and scalability or straightforward, cost-conscious operations?
Cloudbeds’s extensive feature set and higher market presence make it the stronger choice for hotels seeking long-term growth and integration flexibility, but SabeeApp might better suit properties with tight budgets or simpler requirements. Which approach aligns better with your hotel’s current and future needs?
Cloudbeds and SabeeApp both serve as central hubs for hotel management, but they solve different problems. Cloudbeds addresses complex multi-property management, revenue optimization, and extensive distribution needs with a unified platform, whereas SabeeApp focuses on simplifying daily operations for small independent hotels, hostels, and boutique properties.
Cloudbeds’s large feature library (64 features only in Cloudbeds) supports advanced revenue management, multi-channel distribution, and guest engagement, while SabeeApp’s core strengths lie in reservation aggregation, OTA synchronization, and contactless solutions. Do you need a scalable system capable of supporting growth or a straightforward tool for daily tasks? Given Cloudbeds’s recent reviews and higher ratings, it’s clear the platform is more trusted and well-rounded for most hotel types. Are you ready to scale?
Cloudbeds earns a 4.61/5 ease-of-use rating based on over 1,000 recent reviews, with many users praising its intuitive interface, streamlined workflows, and mobile app. Users often note that new staff can learn the system quickly and that the onboarding process, rated 4.45/5, supports a smooth transition, despite occasional setup complexities.
SabeeApp’s ease of use isn’t rated or widely reviewed, but its simpler, more focused interface is designed for smaller properties and tech-light teams. With only 50 employees and no recent review data, SabeeApp likely offers a less steep learning curve for basic reservation and front desk tasks.
Edge: Cloudbeds.
Cloudbeds provides 64 unique features, including a channel manager with 190 verified partners, advanced revenue management, online check-in, guest messaging, and integrations with payment processing and analytics. Its platform covers everything from housekeeping and task management to multi-currency support and digital registration.
SabeeApp’s core features include reservation aggregation, OTA synchronization, a drag-and-drop calendar, invoicing, and contactless guest solutions. But it lacks the extensive marketplace, advanced revenue tools, and multi-layered integrations that Cloudbeds offers. For scalability and feature depth, Cloudbeds wins.
Edge: Cloudbeds.
Cloudbeds’s support and onboarding ratings are 4.41/5, with many reviews highlighting prompt, helpful responses and comprehensive resources. Support is often described as attentive, with clients appreciating the ability to resolve issues quickly, even during complex setups.
SabeeApp’s support ratings are unavailable, and with no recent reviews or case studies, its support reputation is unclear. Given Cloudbeds’s larger customer base and ongoing support resources, it provides a more reliable support experience.
Edge: Cloudbeds.
Cloudbeds integrates with over 190 verified partners, including major OTAs, payment gateways, revenue tools, and access control systems. Its extensive marketplace and API support enable broad customization and connectivity, supporting multi-property and multi-region needs seamlessly.
SabeeApp has 17 verified partners, including essential OTAs and payment providers, but it lacks the breadth of integrations found in Cloudbeds. For properties needing extensive third-party connections, Cloudbeds’s ecosystem is more advantageous.
Edge: Cloudbeds.
Cloudbeds has a 4.63/5 overall rating from 1,071 reviews, with recent reviews in the last six months emphasizing its ease of use, support, and ability to boost direct bookings. Hotels of all sizes, particularly boutique and hostels, rate it highly for operational efficiency.
SabeeApp lacks recent reviews and overall ratings, making it difficult to gauge hotel satisfaction. Its limited market presence and review count suggest that Cloudbeds’s higher and more recent ratings reflect a more trusted and widely adopted solution.
Edge: Cloudbeds.
Cloudbeds’s pricing starts at $600 per month, with no freemium option or trial, but includes a comprehensive suite of features suitable for mid-sized hotels and chains. SabeeApp’s pricing isn’t publicly disclosed, but it’s generally considered more affordable and aimed at small properties or independent operators with simpler needs.
Given the lack of transparent pricing for SabeeApp, Cloudbeds’s cost may seem high but is justified by its extensive feature set, support, and market presence. Smaller properties may find SabeeApp more budget-friendly, but at the expense of fewer capabilities and integrations.
Not ideal if your hotel prefers a simple, low-cost solution or has minimal operational complexity.
Not ideal if you’re managing multiple properties, need detailed analytics, or plan to scale significantly.
Cloudbeds offers a broad, integrated platform trusted by over 1,000 hotels, with a high rating reflecting its reliability, feature depth, and support. It’s best suited for properties aiming for growth, automation, and extensive distribution, despite a higher price point.
SabeeApp provides a lean, cost-effective solution ideal for small hotels or hostels with simple operational needs and limited budgets. Its focus on reservation and OTA management makes it suitable for properties that don’t require extensive customization or integrations.
Choose Cloudbeds if you want a scalable, feature-rich platform backed by recent reviews and a large user base. Opt for SabeeApp if you need a straightforward, budget-conscious PMS for daily operations without the bells and whistles.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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▾
会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
|
▾
营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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▾
用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
|
▾
家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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▾
税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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▾
支持与培训
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| 在线 24/7 支持 | ||
|
▾
食品与饮料
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| EPoS | ||
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▾
温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
Cloudbeds 常被描述为直观且易于学习,这减少了新员工的培训时间,并帮助酒店快速采用系统。评论者也重视教程、大学资源和入职帮助,尽管一些人要求重新培训或获... Cloudbeds 常被描述为直观且易于学习,这减少了新员工的培训时间,并帮助酒店快速采用系统。评论者也重视教程、大学资源和入职帮助,尽管一些人要求重新培训或获得更深入的高级功能指导。
支持是一个主要主题,许多用户赞扬在能够联系到人工时获得的快速帮助和知识丰富的客服。最常见的抱怨是依赖聊天机器人/电子邮件工作流程以及缓慢的升级处理,这... 支持是一个主要主题,许多用户赞扬在能够联系到人工时获得的快速帮助和知识丰富的客服。最常见的抱怨是依赖聊天机器人/电子邮件工作流程以及缓慢的升级处理,这对于可能影响客人体验和收入的紧急前台问题来说是有问题的。
用户反复表示 Cloudbeds 的日历是产品中最清晰的部分,为前台团队提供快速查看入住情况、房型、预订状态和每日预订的功能。它帮助酒店更高效地管理入住、退房、... 用户反复表示 Cloudbeds 的日历是产品中最清晰的部分,为前台团队提供快速查看入住情况、房型、预订状态和每日预订的功能。它帮助酒店更高效地管理入住、退房、拆分住宿和房间变更,减少繁忙操作中的错误。
酒店经营者提出异议的方面
审阅者经常提到发票模板、收据、账单审核以及集中式客人账单对于日常运营和客人退房的帮助。同时,添加额外项目的账单流程可能操作繁琐,一些用户希望在Cloudbed... 审阅者经常提到发票模板、收据、账单审核以及集中式客人账单对于日常运营和客人退房的帮助。同时,添加额外项目的账单流程可能操作繁琐,一些用户希望在Cloudbeds中拥有更强的税务、货币和会计处理功能,而不是使用单独的系统。
一个常见的批评是移动应用缺乏足够的操作深度,无法满足移动工作人员的需求。评论者希望在应用中直接进行预订创建、可用性管理、通知、日历访问等操作,而无需切... 一个常见的批评是移动应用缺乏足够的操作深度,无法满足移动工作人员的需求。评论者希望在应用中直接进行预订创建、可用性管理、通知、日历访问等操作,而无需切换到电子邮件或桌面。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 SabeeApp Property Management System 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 199 个经验证的集成合作伙伴,而 SabeeApp Property Management System 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Cloudbeds PMS 在易用性方面领先,评分为 4.6/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。SabeeApp Property Management System:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,SabeeApp 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐