项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 412 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
SabeeApp 表现出色 .
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的住宿设施 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
基于 HTR 上 412 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $800/月 |
| 经验证的评价 | 0 | 412 |
在分析了 412 条经验证的评价后,SabeeApp 用户最看重其 ,而 Stayntouch 用户则强调 实施、培训和过渡支持, 易用性和快速的员工培训, 前台操作与预订管理。点击任意主题查看评价者的反馈。
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实施、培训和过渡支持
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易用性和快速的员工培训
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前台操作与预订管理
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集成与连接
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报告与分析
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定制和工作流程的灵活性
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账单、账页和支付流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #55 0 条评价 | #19 58 条评价 |
| 中型(25-74 间客房) ▾ | #53 0 条评价 | #5 223 条评价 |
| 大型(75-199 间客房) ▾ | — | #5 49 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 59 条评价 |
按酒店类型
| 细分市场 |
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|---|---|---|
| 精品酒店 ▾ | #66 0 条评价 | #6 247 条评价 |
| 豪华酒店 ▾ | #62 0 条评价 | #6 195 条评价 |
| 品牌/连锁酒店 ▾ | #68 0 条评价 | #3 159 条评价 |
| 长住酒店 ▾ | #52 0 条评价 | #14 18 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #3 298 条评价 |
| 欧洲 ▾ | #37 0 条评价 | #13 65 条评价 |
| 亚太 | — | #23 3 条评价 |
| 中东 | #18 0 条评价 | — |
Choosing a property management system (PMS) is a critical step for your hotel’s operational efficiency, guest experience, and revenue growth. SabeeApp and Stayntouch both aim to streamline daily tasks, but they approach this goal differently. SabeeApp offers a simplified, reservation-centric platform primarily for independent and boutique hotels, whereas Stayntouch provides a feature-rich, scalable solution with extensive integrations suitable for larger or multi-property hotels. Which of these aligns best with your hotel’s needs?
Both products promise to centralize operations, but their review scores tell a clear story. Stayntouch with its 317 reviews and a recent high rating of 4.56/5 has more recent and consistent feedback. SabeeApp, with no reviews yet, cannot match this level of user satisfaction. So, which system should you prioritize?
SabeeApp is designed for smaller, independent properties like boutique hotels, hostels, and serviced apartments. It simplifies workflows with basic reservation, front desk, billing, and housekeeping features, aiming at ease of use for teams with fewer staff and less complex needs.
Stayntouch, on the other hand, caters to a broader audience, including resorts, branded hotels, and multi-property groups. Its extensive features include revenue management, group bookings, integrated channels, and a dedicated mobile app, supporting larger operations with multiple properties.
While SabeeApp's cloud platform aims for straightforward daily management, Stayntouch emphasizes scalability and integration. It offers a comprehensive suite of tools that might be overkill for very small hotels but essential for expanding brands. Would your hotel benefit from a simple system or a platform capable of handling growth and complexity?
If your hotel needs an easy-to-learn, quick-to-implement system with minimal setup, Stayntouch is the smarter pick. Its high user ratings (4.56/5 from 317 reviews) and recent positive feedback confirm its ease of use and support quality, especially for boutique and small chain hotels.
If your hotel requires a budget-friendly, straightforward PMS primarily for reservation management and daily operations, SabeeApp might seem attractive—though it currently lacks reviews to verify its performance. However, given the lack of recent validation, Stayntouch’s proven track record makes it the more reliable choice for most hotels looking to improve operational efficiency.
For hotels targeting growth, multi-property management, or needing advanced revenue tools, Stayntouch’s feature set makes it indispensable. Meanwhile, SabeeApp’s simplicity might suit very small properties with minimal operational complexity.
Stayntouch scores a 4.7/5 for ease of use, based on 26 recent reviews, with users highlighting its intuitive, mobile-friendly interface and thorough onboarding. Reviewers mention that staff training is quick, often within days, and the platform’s design helps new users become proficient fast.
SabeeApp, with no recent reviews, cannot currently be rated for ease of use. Its simpler feature set suggests a potentially easier learning curve, but without recent user feedback, its actual usability remains unverified.
Edge: Stayntouch.
Stayntouch offers 49 features, including revenue management, online check-in, integrated group bookings, task management, and mobile apps—features that SabeeApp does not provide. Its advanced modules support multi-property management, automation, and extensive integrations, giving your team more tools to optimize operations.
SabeeApp’s feature set is quite limited in comparison. It focuses mainly on reservation and housekeeping management, with no dedicated modules for revenue, online check-in, or advanced guest engagement.
Edge: Stayntouch.
Stayntouch's support and onboarding ratings (4.68/5) and recent reviews emphasize its responsive, helpful customer service and effective onboarding process. Users consistently praise the dedicated support team for swiftly resolving issues and providing thorough training.
SabeeApp has no reviewed support ratings or recent reviews, making it impossible to assess its support quality. Given the importance of reliable support, especially during implementation and setup, Stayntouch clearly leads.
Edge: Stayntouch.
Stayntouch integrates with 188 verified partners, including popular systems like RoomPriceGenie, STAAH, and Hotel Investor Apps. Its extensive API ecosystem allows seamless connections with revenue management, channel managers, payment systems, and more, facilitating a unified tech stack.
SabeeApp offers only 17 verified integrations, including TripAdvisor, Stripe, and Bonomi. Its smaller integration pool limits flexibility for hotels relying on multiple third-party systems.
Edge: Stayntouch.
Stayntouch's recent reviews show a high rating of 4.56/5, with hotel segments like independent, branded, and boutique properties giving particularly strong feedback (up to 4.93/5). Hoteliers consistently praise its usability, support, and feature set, with ongoing positive comments in the last six months.
SabeeApp’s rating is 0, due to no reviews, so direct hotel feedback is unavailable. Without recent feedback, Stayntouch’s proven satisfaction makes it the clearly preferred option.
Edge: Stayntouch.
SabeeApp does not publicly list pricing or offer a free trial, making cost assessment difficult. Its value proposition appears to rely on transparent, straightforward pricing, but actual costs are not specified.
Stayntouch charges a base fee of $800 per month, with no mention of implementation fees or tiered pricing. The higher upfront cost reflects its extensive capabilities, suited for larger hotels or chains.
Given the lack of transparent pricing for SabeeApp, Stayntouch’s clear fee structure makes budgeting easier.
Not ideal if:
Not ideal if:
The core difference lies in scope: Stayntouch offers a more comprehensive, scalable platform, while SabeeApp aims for simplicity. Stayntouch’s high ratings, extensive features, and recent positive reviews make it the superior choice for most hotels, especially those with growth plans or multi-property needs.
Choose SabeeApp if your hotel requires a straightforward solution without the need for advanced revenue tools or integrations. It may be suitable for very small, independent properties with minimal operational complexity.
If you want a reliable, well-supported, and feature-rich PMS with proven hotel industry performance, Stayntouch is the clear winner. Its extensive integrations, scalability, and high user satisfaction positions it as the better long-term investment for most hotels.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $800/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店经营者喜爱的方面
一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞... 一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞培训师和实施专家帮助减轻压力、加快上线成功。
用户普遍反映Stayntouch界面直观,易于学习,即使是新员工或技术水平较低的员工也能快速掌握。这缩短了培训时间,帮助酒店更快让团队投入工作,减少错误。
评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙... 评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙时段运营井然有序。
酒店经营者提出异议的方面
许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更... 许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更便捷地获取所需的具体报告。
许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个... 许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个差异化因素,但尚未完全实现。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。SabeeApp Property Management System 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。SabeeApp Property Management System 提供 17 个经验证的集成合作伙伴,而 Stayntouch 提供 201 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
SabeeApp Property Management System:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。SabeeApp 的 HT Score 为 0,Stayntouch 的为 95。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐