项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 406 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Comanche International 表现出色 .
Stayntouch 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的住宿设施 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
基于 HTR 上 406 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $800/月 |
| 经验证的评价 | 0 | 406 |
在分析了 406 条经验证的评价后,Comanche International 用户最看重其 ,而 Stayntouch 用户则强调 实施、培训和过渡支持, 易用性和快速的员工培训, 前台操作与预订管理。点击任意主题查看评价者的反馈。
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易用性和快速的员工培训
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前台操作与预订管理
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集成与连接
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报告与分析
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定制和工作流程的灵活性
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账单、账页和支付流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #18 51 条评价 |
| 中型(25-74 间客房) ▾ | — | #5 208 条评价 |
| 大型(75-199 间客房) ▾ | — | #7 29 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 58 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | — | #6 220 条评价 |
| 豪华酒店 ▾ | — | #6 180 条评价 |
| 品牌/连锁酒店 ▾ | — | #3 152 条评价 |
| 长住酒店 ▾ | — | #14 17 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | — | #4 262 条评价 |
| 欧洲 ▾ | — | #12 64 条评价 |
| 亚太 | — | #21 3 条评价 |
Choosing between Comanche PMS and Stayntouch boils down to your hotel’s operational needs and growth ambitions. Both aim to streamline management tasks, but only Stayntouch offers a cloud-based, feature-rich platform with extensive third-party integrations and modern tools. With Comanche’s minimal recent reviews and zero ratings, the choice is clear: Stayntouch’s current market presence and positive user feedback make it the superior option.
Are you looking for a scalable, user-friendly PMS that can adapt to your hotel’s evolving needs? Or are you considering a system with a longstanding history but limited recent validation? Let’s compare these two solutions side by side.
Comanche PMS has been a longstanding provider in Thailand, serving over 900 customers across 18 countries since 1996. It offers a total hotel management solution that covers front desk, reservations, billing, and housekeeping, primarily targeting small to mid-sized hotels in Asia and Europe. However, its overall ratings are nonexistent, and no recent reviews cast doubt on its current relevance.
In contrast, Stayntouch boasts a modern, cloud-based system with over 317 reviews in the last six months alone, and a high overall rating of 4.56/5. Its recent reviews consistently praise its ease of use, quick onboarding, and extensive feature set, indicating active development and a strong market presence. Does your hotel need a tested, reputable system that’s currently favored by industry professionals?
Edge: Stayntouch
If your hotel prioritizes a comprehensive, cloud-based platform with a broad feature set, go with Stayntouch. It suits hotels seeking multi-property management, mobile check-in, integrated revenue tools, and a high degree of automation, especially for properties that want to enhance guest experiences.
If your hotel operates in Asia, Europe, or Africa and prefers a more traditional, on-premise system with a focus on core property management functions, Comanche might still be relevant—though its lack of recent reviews makes it less advisable in today’s market. For most modern hotels aiming for scalability, innovation, and extensive third-party integrations, Stayntouch is the clear choice.
Edge: Stayntouch
Stayntouch has a 4.7/5 ease of use rating based on 26 recent reviews, with users describing it as intuitive, mobile-friendly, and quick to onboard. Many praise its simple interface and effective staff training programs, making staff adoption straightforward, even for new hires.
Comanche’s ease of use is unverified due to no recent reviews or ratings. Historically, its interface has been functional but not highlighted for simplicity or modern design, which could slow onboarding and staff adaptation.
Edge: Stayntouch
Stayntouch offers 49 distinct features, including revenue management, online check-in, guest profiles, digital registration, real-time reporting, and integrated payment processing—all tailored for modern hospitality needs. Its mobile app and automation tools are highly rated, supporting guests and staff on the go.
Comanche PMS has zero listed features, with no recent updates or enhancements noted. Its feature scope appears limited compared to Stayntouch’s extensive offerings, which are regularly updated to meet evolving industry standards.
Edge: Stayntouch
Stayntouch’s recent reviews consistently praise its support team, with a 4.68/5 support rating and comments like, “Their team is friendly, thorough, and quick to help.” Users highlight effective onboarding, proactive updates, and ongoing assistance as key strengths.
Comanche’s support quality remains unverified due to no recent reviews or ratings, making it difficult to assess its current customer service standards. Given the active feedback for Stayntouch, it clearly maintains a support level that hoteliers value.
Edge: Stayntouch
Stayntouch integrates with 188 verified partners, including major channel managers, revenue tools, and contactless solutions. Its open API allows seamless connection with systems like RoomPriceGenie, STAAH, and others, supporting diverse operational needs.
Comanche International connects with only 12 verified partners, including some well-known names like SiteMinder and D-Edge, but its limited integration ecosystem restricts flexibility for hotels seeking comprehensive, multi-system workflows.
Edge: Stayntouch
Stayntouch has received 317 recent reviews, with an average rating of 4.56/5, reflecting broad satisfaction among diverse hotel segments. Hotels of all sizes, particularly boutique and branded properties, report improved efficiency and guest satisfaction.
Comanche’s ratings are nonexistent, but its long-standing presence suggests a loyal but potentially outdated base. Given the current review activity, Stayntouch clearly leads in hotel satisfaction and industry reputation.
Edge: Stayntouch
Comanche PMS does not publicly disclose pricing, which could imply custom quotes or higher costs. In contrast, Stayntouch charges $800 monthly, with no implementation fees, providing a transparent and predictable pricing model.
For hotels prioritizing clear, predictable costs and scalable solutions, Stayntouch’s straightforward pricing makes budgeting easier. Comanche’s opaque pricing limits transparency and planning.
Edge: Stayntouch
Not ideal if your hotel seeks modern features, extensive integrations, or aggressive growth plans, as Comanche’s current review activity suggests limited innovation.
Not ideal if your hotel operates in regions where Stayntouch's presence is limited or if your team prefers an on-premise, traditional system with minimal ongoing updates.
The core difference is that Stayntouch is a modern, cloud-based platform with extensive features, integrations, and active user support, whereas Comanche’s offering is less transparent and not recently validated. Stayntouch’s recent review volume and ratings underscore its relevance for today’s hotels.
For hotels that want a scalable, user-friendly system with ongoing innovation, Stayntouch is the clear choice. Comanche’s niche focus and limited recent activity make it less suitable for hotels looking to stay competitive in a fast-evolving tech landscape.
Choose Stayntouch if your priority is an intuitive, well-supported PMS with broad capabilities. Opt for Comanche only if your hotel operates in specific regions and prefers a traditional, potentially more manual management approach, but be aware that limited recent validation raises questions about its current market viability.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $800/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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| 访客通信(短信) | ||
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| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We really like the ability to customize our setups as much as possible, and that was pretty important to us. Being able to have a lot of those main features already at our fingerti..."
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店经营者喜爱的方面
一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞... 一个主要的主题是Stayntouch在切换和培训方面的表现,许多评论者提到顺畅的过渡和现场指导的有效性。产品的上线体验似乎是一个关键的采购标准,因为用户反复称赞培训师和实施专家帮助减轻压力、加快上线成功。
用户普遍反映Stayntouch界面直观,易于学习,即使是新员工或技术水平较低的员工也能快速掌握。这缩短了培训时间,帮助酒店更快让团队投入工作,减少错误。
评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙... 评测者经常强调更快的入住办理、更便捷的预订查询、快速修改入住日期和房型,以及更顺畅的日常前台工作流程。这些功能帮助酒店加快宾客办理入住速度,确保在繁忙时段运营井然有序。
酒店经营者提出异议的方面
许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更... 许多评价提到入住率、收入、税费、服务费和运营报告的价值,尤其是在日常管理决策中。然而,用户也希望拥有更灵活的筛选、更好的深入分析、更清晰的布局,以及更便捷地获取所需的具体报告。
许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个... 许多用户重视根据运营需求定制设置、字段、价格逻辑、仪表盘和酒店工作流程的能力。但他们也希望在报告、界面布局和流程步骤上有更多的定制,显示出灵活性是一个差异化因素,但尚未完全实现。
独特功能
评分差异最大的方面
这取决于您的需求。Comanche PMS 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Comanche PMS 提供 12 个经验证的集成合作伙伴,而 Stayntouch 提供 201 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Stayntouch 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Comanche PMS:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Comanche International 的 HT Score 为 0,Stayntouch 的为 94。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐