项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 37 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Eptera 凭借在前提以及客户关系管理等独家功能脱颖而出。
Shiji Group 在易于使用方面表现出色,尤其适合民宿住宿设施(4.9/5),并拥有宾客资料以及平板电脑/自助值机等独家功能。
基于 HTR 上 37 条经验证的酒店经营者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | 起价 $1,100/月 | 起价 $1,200/月 |
| 经验证的评价 | 0 | 37 |
在分析了 37 条经验证的评价后,Eptera 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
易于使用
▾
|
|
|
+
支持团队
▾
|
|
|
+
执行
▾
|
|
|
+
培训材料
▾
|
|
| 缺点 | |
|
−
报告和分析
▾
|
|
|
−
系统速度
▾
|
|
|
−
集成能力
▾
|
|
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) | — | #59 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 16 条评价 |
| 超大型(200+ 间客房) | — | #18 2 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #32 19 条评价 |
| 豪华酒店 ▾ | — | #26 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #23 20 条评价 |
| 长住酒店 | — | #36 3 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #32 4 条评价 |
| 欧洲 ▾ | — | #31 10 条评价 |
| 亚太 ▾ | — | #15 5 条评价 |
| 中东 ▾ | — | #3 15 条评价 |
Eptera PMS and Shiji Daylight PMS both address the core property management needs of hotels, such as reservations, guest check-in/out, billing, and housekeeping modules. However, they diverge significantly in maturity, market presence, and feature depth. Shiji Daylight PMS is a well-established cloud-native system used by a variety of hotel types globally, with 37 verified reviews averaging 4.6/5 overall. Eptera PMS, founded in 2023, has no verified reviews or rating data, limiting evidence of its operational impact.
Shiji Daylight PMS fits hotels seeking a modern, scalable PMS with centralized guest data, automation, and integrations that support complex hotel operations and multi-property groups. Eptera’s modular approach offers flexibility to select needed modules but currently lacks the extensive feature set and integration ecosystem Shiji provides. Both solve the fundamental problem of managing daily hotel operations efficiently, yet Shiji’s demonstrated reliability and comprehensive capabilities better serve hotels with complex needs or growth ambitions.
If your hotel is a small to medium-sized property or group requiring a proven, cloud-based PMS with extensive integrations and a broad feature set, Shiji Daylight PMS is the data-backed choice. Its 4.6/5 rating across 37 reviews, with positive feedback on ease of use and support, confirms its fit for luxury, branded, city center, and boutique hotels worldwide. Hotels managing group bookings, multi-currency transactions, and needing online check-in/out will benefit from Shiji’s specialized modules.
Conversely, if you operate a property that prefers an on-premise or modular PMS solution and is willing to adopt a newer system with limited review data, Eptera PMS may suit your needs. Eptera offers unique modules like spa & wellness and revenue management, which Shiji does not provide in the same way. However, lack of customer feedback and integrations beyond one verified partner suggests higher operational risk and potentially slower feature development. This makes Eptera better suited for hotels prioritizing modular flexibility over proven scale, but with caution due to limited market validation.
Shiji Daylight PMS scores 4.6/5 for ease of use and onboarding from 37 reviews, with users praising its modern interface that matches staff digital familiarity, intuitive navigation, and accessible training materials. Reviewers highlight smooth daily operations and efficient task performance, such as room allocation and guest profile management. Eptera PMS has no verified reviews to assess ease of use, making direct comparison impossible from user data.
Despite the lack of Eptera user feedback, Shiji’s cloud-native design and consistent positive comments on staff adoption indicate lower training friction and faster user ramp-up. The absence of onboarding ratings or reviews for Eptera means adopting it entails uncertainty about staff learning curves and interface intuitiveness. Therefore, Shiji’s documented ease of use is an operational advantage.
Edge: Even.
Shiji Daylight PMS offers a broader hotel-relevant feature set, with 53 unique features compared to Eptera’s 7 unique modules. Shiji includes multi-lingual support, centralized user and role management, online check-in/out, group booking engines, guest messaging, housekeeping mobile apps, integrated payment terminals, PCI and GDPR compliance, and automated night audit. These features support operational complexity, guest personalization, and regulatory compliance critical for larger or multi-property hotels.
Eptera PMS’s unique features include an on-premise deployment option, a spa & wellness module, a revenue management module, and a channel manager. This modular approach allows hotels to select functionalities tailored to their specific operations, beneficial for independent hotels or properties needing specialized services like spa management.
Operationally, Shiji’s extensive automation and cloud capabilities streamline workflows for front desk, housekeeping, and revenue teams, while Eptera’s modules serve niche needs but lack automation scale. Shiji’s integrated guest profiles and digital registration reduce manual tasks, a capability Eptera reviews have not verified.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS has a customer support rating of 4.6/5 from 37 reviews and an onboarding rating of 4.5/5. Reviewers consistently note the support team is responsive, professional, and accessible 24/7, contributing to smoother operations and faster issue resolution. Users value the proactive implementation team and comprehensive training materials, which ease transitions.
Eptera PMS has no verified reviews or ratings on support or onboarding, so its support quality remains untested by hotel operators. Without user feedback, assessing support responsiveness or effectiveness is not possible.
Given the volume and consistency of positive support reviews for Shiji, it offers a lower adoption risk and better operational assistance compared to Eptera’s unknown support experience.
Edge: Even.
Shiji Daylight PMS integrates with 72 verified partners, including global channel managers like SiteMinder, revenue management systems such as IDeaS and Duetto, guest experience platforms like Revinate, and multiple POS and booking engines. This extensive ecosystem enables hotels to customize their tech stack and automate guest journey touchpoints, critical for properties needing multi-system coordination.
Eptera PMS has only 1 verified integration partner (SiteMinder), limiting its interoperability with other hotel technology solutions. This restricts operational flexibility, especially for hotels seeking to connect PMS data with revenue management, CRM, or guest messaging platforms.
Shiji’s significantly larger partner network supports diverse hotel portfolios and complex operations, while Eptera’s limited integrations fit only basic standalone installations.
Edge: Shiji Daylight PMS.
Shiji Daylight PMS holds a 4.6/5 overall rating across 37 reviews, with 3 recent reviews in the last 6 months, although recent rating data is insufficient to confirm current satisfaction trends. Hotels across luxury, boutique, branded, and city center segments rate it between 4.2 and 4.9/5, demonstrating broad acceptance. Likelihood to recommend is high at 91%.
Eptera PMS has no verified reviews, providing no rating data or hotel segment feedback. This absence means any rating comparison favors Shiji by default.
The lack of Eptera user ratings and volume precludes meaningful rating comparison, making Shiji the higher-rated and more credible choice in the current market.
Edge: Even.
Eptera PMS charges a base price of $1,100 with no freemium, monthly flat, or per-room pricing and no implementation fee or trial available. This fixed pricing may appeal to hotels preferring predictable upfront costs but could mask additional module costs due to its modular model.
Shiji Daylight PMS has a base price of $1,200 with the same pricing structure—no freemium, monthly flat, or per-room fees, and no implementation fee or trial. This positions Shiji slightly higher in base cost, justified by its broader feature set and integration capabilities.
Without published per-room or usage-based pricing, both products appear targeted at mid-market hotels willing to invest in comprehensive PMS solutions upfront.
Not ideal if:
Not ideal if:
The core difference between Eptera PMS and Shiji Daylight PMS lies in maturity and operational breadth. Shiji is a proven, cloud-native PMS with extensive integrations, advanced automation, and a large, satisfied user base. Eptera offers a modular, potentially more customizable solution with unique modules like spa & wellness and on-premise deployment but lacks market validation.
Choose Eptera PMS if your hotel values a modular, on-premise system with specialized modules and is comfortable adopting a newer product without user rating evidence. Its base price is slightly lower but comes with limited integrations and untested support.
Choose Shiji Daylight PMS if your hotel requires a scalable cloud PMS with comprehensive features such as online check-in/out, guest messaging, group bookings, and broad third-party integrations. Shiji’s high ratings, positive reviews, and global market presence make it a lower-risk choice for hotels prioritizing operational efficiency and guest experience at scale.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
|
|
|
|
|---|---|---|
| 起始价格 | 起价 $1,100/月 | 起价 $1,200/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
|
|---|---|---|
|
▾
会计与金融
|
|
|
| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
|
▾
营销与电子商务
|
|
|
| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
管理和配置
|
|
|
| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
|
▾
用户管理
|
|
|
| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
前台
|
|
|
| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
|
▾
群组管理
|
|
|
| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
|
|
|
| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
|
▾
家政
|
|
|
| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
|
|
|
| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
|
▾
税务与合规
|
|
|
| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
|
▾
支持与培训
|
|
|
| 在线 24/7 支持 | ||
|
▾
食品与饮料
|
|
|
| EPoS | ||
|
▾
温泉
|
|
|
| 水疗和健康模块 |
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店经营者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店经营者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
独特功能
这取决于您的需求。Eptera PMS 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Eptera PMS 提供 1 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 72 个。在切换之前,请查看上方的功能对比以了解它们的差异。
Eptera PMS:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Eptera 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐