The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 257 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eRevMax 表现出色 在 支持团队 方面 — 尤其适合 brand 类型的物业 (4.7/5) ,拥有独特功能如 PMS connectivity and Centralized user & role management.
Exely 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Integrated Payment Processing and Booking Performance and Pace Reporting.
在分析了 257 条经验证的评价后,eRevMax 用户最看重其 支持团队, 运营效率, 利率平价,而 Exely 用户则强调 channel manager integration and synchronization, 用户界面和可用性, 支持与响应。点击任意主题查看评价者的反馈。
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Channel Manager Integration and Synchronization
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #17 21 条评价 | #15 26 条评价 |
| 中型(25-74 间客房) ▾ | #8 59 条评价 | #9 51 条评价 |
| 大型(75-199 间客房) ▾ | #5 35 条评价 | #14 5 条评价 |
| 超大型(200+ 间客房) ▾ | #10 5 条评价 | #7 5 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #8 52 条评价 | #15 29 条评价 |
| 豪华酒店 ▾ | #7 55 条评价 | #13 27 条评价 |
| 品牌/连锁酒店 ▾ | #7 35 条评价 | #15 14 条评价 |
| 长住酒店 ▾ | #8 18 条评价 | #14 6 条评价 |
按区域
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| 北美 ▾ | #9 17 条评价 | #18 2 条评价 |
| 欧洲 ▾ | #9 40 条评价 | #19 10 条评价 |
| 亚太 ▾ | #10 14 条评价 | #5 67 条评价 |
| 中东 ▾ | #3 42 条评价 | #7 13 条评价 |
Choosing between RateTiger Channel Manager by eRevMax and Exely Channel Manager hinges on your hotel’s specific needs, operational priorities, and budget. Both products aim to streamline online distribution, but they diverge significantly in features, market presence, and user experience. RateTiger has been a staple for many hotels worldwide with a broad network and extensive integrations, while Exely offers a simpler, more modern interface with a focus on ease of use and automated insights. Which aligns better with your hotel’s goals?
Both products address the challenge of managing multiple online channels efficiently, ensuring rate parity and reducing manual work. RateTiger, with its deep connectivity and proven track record, is better suited for hotels seeking robust, enterprise-level solutions. Conversely, Exely’s straightforward approach and recent positive reviews suggest it’s more suitable for hotels prioritizing simplicity and rapid deployment. Are you ready to dive deeper into their differences?
RateTiger by eRevMax offers a comprehensive platform with 70 verified integrations across the globe, including major OTAs, GDS, and metasearch sites. Its longstanding presence and thousands of satisfied users indicate a trusted, scalable solution for complex distribution needs. Exely, on the other hand, has a smaller but growing footprint with 8 verified partners and a focus on user-friendly, automated rate management.
RateTiger’s strength lies in its extensive network and advanced features like PMS connectivity, centralized role management, and unlimited channels without extra costs. Exely shines in simplicity and quick setup, providing an intuitive interface and automated reports that boost operational efficiency. Do you need a full-featured, global solution or a straightforward, easy-to-use platform?
If your hotel operates across multiple regions and handles complex distribution, RateTiger’s expansive integration network and advanced features make it the logical choice. It is particularly ideal for larger hotels or hotel chains that need detailed analytics, role management, and broad channel access.
Exely is better suited for independent hotels and smaller chains that value quick deployment, minimal training, and automated reporting. If your team prefers an intuitive interface and fewer technical hurdles, Exely’s recent reviews highlight its ease of use and positive impact on revenue through simplified operations.
In summary, choose RateTiger if your hotel demands a broad reach and detailed control, but lean toward Exely if your focus is on operational simplicity and rapid onboarding.
RateTiger’s user interface has been rated 4.39/5, with some reviews citing an outdated look and a steeper learning curve. Users find onboarding straightforward but note that the platform's complexity can slow new staff adoption. Support, rated 4.61/5, responds well but occasionally needs longer to resolve technical issues.
Exely, on the other hand, scores a near-perfect 4.95/5 for ease of use, with reviews praising its intuitive Extranet and quick setup. Its user-friendly system reduces training needs, allowing staff to manage bookings and rates efficiently from day one.
Edge: Exely.
RateTiger offers 7 shared core features plus 3 exclusive ones, including PMS connectivity, role management, and unlimited channels—features designed for larger, more complex hotel setups. Its advanced analytics, GDS integrations, and extensive partner network are powerful tools for revenue management.
Exely provides 7 shared features along with 6 unique offerings, such as channel self-mapping, weekly/monthly rates, and integrated payments. Its inventory grid and performance reports are helpful but less detailed than RateTiger’s analytics.
Edge: RateTiger.
RateTiger’s customer support is rated 4.61/5, with reviews highlighting fast, responsive service, although some mention room for quicker issue resolution. Support is generally effective, but some users suggest that training resources could be improved.
Exely outperforms with a 4.95/5 rating, and users consistently praise its support team for quick, friendly responses. The recent reviews underscore that Exely’s team is highly responsive, which is vital when operational issues arise.
Edge: Exely.
RateTiger boasts 70 verified partners, including major players like Oracle Hospitality, Mews, and Booking.com. Its extensive network offers hotels the flexibility to connect with a wide array of channels, GDS, and PMS systems worldwide.
Exely, with only 8 verified partners, provides core integrations with key channels like Booking.com and Hotellab. While adequate for smaller operations, its limited partner ecosystem may restrict scalability for larger hotels.
Edge: RateTiger.
RateTiger has accumulated 115 reviews with a high overall rating of 4.7/5, and recent reviews in the last 6 months are scarce, indicating older but stable satisfaction. Smaller hotels and brands rate it highly for its reliability and extensive connectivity.
Exely, with 102 reviews, boasts a higher HTR Score of 85.10/100 and a 98% likelihood to recommend, with 34 recent reviews reflecting current positive sentiment. Hotels of all sizes appreciate its simplicity and support.
Edge: Exely.
RateTiger does not publicly list its pricing, but historically, it operates on custom quotes, often involving implementation fees and tiered subscription costs. Its pricing reflects its enterprise focus and extensive feature set.
Exely charges a straightforward $100/month, with no implementation fees or hidden costs. Its transparent pricing appeals to hotels seeking predictable expenses without sacrificing core functionality.
RateTiger by eRevMax offers a comprehensive, globally trusted platform with extensive integrations and advanced features, making it suitable for larger, multi-region hotels. Its robust network and detailed controls support sophisticated distribution strategies, but it can feel outdated and complex for smaller teams.
Exely delivers a simple, highly-rated experience with automated reports, quick setup, and excellent support, perfect for hotels that value ease of use and rapid results. Its limited integrations and analytics may not suffice for larger operations with complex needs.
If your hotel requires a broad reach and detailed control, RateTiger is the clear choice, despite its learning curve. For hotels seeking fast deployment, intuitive interface, and reliable support, Exely stands out as the better fit.
In conclusion, your decision should hinge on your hotel’s size, distribution complexity, and operational priorities.
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
尽管该产品的支持团队总体上收到了积极的反馈,但一些用户建议进行改进,以更快地解决问题并提供一致的可用性。
eRevMax 的预订引擎和渠道管理器之间的整合通过简化预订流程提高了运营效率。
在所有 OTA 上保持价格平价被认为是一项显著的好处,确保客人无论在哪个预订平台上都能看到一致的价格,从而提高信任度并可能提高入住率。
酒店从业者提出异议的方面
评论中提到了诸如同步问题和可用性更新失败等反复出现的技术问题,但用户承认支持人员能够迅速处理此类情况。
全面的报告和分析工具因提供有关预订趋势的宝贵见解而受到称赞,使酒店能够做出数据驱动的决策,以最大化收入并优化策略。
排名更高的方面
独特功能
酒店从业者喜爱的方面
The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively... The robust integration and synchronization abilities of Exely facilitate smooth channel management with minimal errors. Users commend how effectively it connects with PMS and OTAs, though some desire improvements in certain PMS integrations.
Exely 的用户友好界面是其一大优势,方便酒店员工管理日常运营。然而,部分用户建议进一步进行定制和现代化改造,以提升用户体验。
Exely 的支持团队因其响应迅速和乐于助人而备受赞誉,从而确保了服务的可靠性。然而,一些用户建议在高峰时段响应速度可以更快一些。
酒店从业者提出异议的方面
虽然 Exely 提供了重要的绩效洞察,但用户表示需要更详细、可定制的报告选项,以便更好地分析渠道有效性并推动战略决策。
尽管 Exely 为预订规则和促销活动提供了高级自定义选项,但一些用户希望网站模板和报告格式能有更灵活的设计选项。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。RateTiger Channel Manager (by eRevMax) 和 Exely Channel Manager 共享许多核心 Channel Managers 功能,但各有独特的能力。RateTiger Channel Manager (by eRevMax) 提供 70 个经验证的集成合作伙伴,而 Exely Channel Manager 提供 8 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely Channel Manager 在易用性方面领先,评分为 5.0/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
RateTiger Channel Manager (by eRevMax):否。Exely Channel Manager:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eRevMax 的 HT Score 为 67,Exely 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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