The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 128 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eRevMax 表现出色 在 ease of use and customer support 方面 — 尤其适合 brand 类型的物业 (4.7/5) ,拥有独特功能如 PMS connectivity and Multi-Currency Support.
Shiji Group 表现出色 ,拥有独特功能如 Yield Rules and Inventory grid.
基于 HTR 上 128 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | Contact sales |
| 经验证的评价 | 128 | 0 |
在分析了 128 条经验证的评价后,eRevMax 用户最看重其 支持团队, 运营效率, 利率平价,而 Shiji Group 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #17 21 条评价 | — |
| 中型(25-74 间客房) ▾ | #8 59 条评价 | #35 0 条评价 |
| 大型(75-199 间客房) ▾ | #5 35 条评价 | #32 0 条评价 |
| 超大型(200+ 间客房) ▾ | #10 5 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #8 52 条评价 | #37 0 条评价 |
| 豪华酒店 ▾ | #7 55 条评价 | #37 0 条评价 |
| 品牌/连锁酒店 ▾ | #7 35 条评价 | #38 0 条评价 |
| 长住酒店 ▾ | #8 18 条评价 | — |
按区域
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| 北美 ▾ | #9 17 条评价 | #23 0 条评价 |
| 欧洲 ▾ | #9 40 条评价 | #34 0 条评价 |
| 亚太 ▾ | #10 14 条评价 | — |
| 中东 ▾ | #3 42 条评价 | — |
Choosing between RateTiger by eRevMax and Shiji Horizon Distribution hinges on your hotel’s specific needs, budget, and operational complexity. Both are designed to synchronize your rates and inventory across channels, but they differ significantly in features, user experience, and market presence. RateTiger, with its proven track record and extensive review base, offers a comprehensive solution for most hotels, whereas Shiji Horizon’s newer platform targets larger, multi-market properties with its broad partner network. How do you decide which aligns better with your hotel’s goals?
RateTiger is a well-established channel manager with a high overall rating of 4.7/5 based on 115 recent reviews, reflecting strong user satisfaction. Shiji Horizon, on the other hand, has no reviews or ratings, making it difficult to gauge user sentiment or real-world performance. RateTiger’s former users praise its reliability, ease of integration, and extensive partner network, while Shiji Horizon appears to be less tested in the field. Given the recent review activity, RateTiger’s data provides a more trustworthy picture of its performance.
If your hotel needs a proven, reliable solution with a large support network, go with RateTiger. It’s ideal for properties seeking real-time synchronization, rate parity, and a track record of user satisfaction, especially in North America, Europe, and Asia-Pacific. If your hotel operates across multiple markets and requires extensive partner integrations including Chinese platforms like WeChat and TikTok, Shiji Horizon may appeal, though its lack of recent reviews makes its performance uncertain. For most hoteliers, the established reputation of RateTiger makes it the safer choice.
RateTiger’s user interface scores 4.39/5, with many reviews highlighting its intuitive setup and straightforward operation, although some mention an outdated look and occasional lag. Onboarding ratings at 4.46/5 indicate most users find the process smooth, but new users may need time to adapt. Shiji Horizon offers no publicly available review data, but its integration with a broad partner network suggests a potentially complex setup that could require more extensive training. Given the recent feedback, Edge: RateTiger.
RateTiger offers 6 unique features, including PMS connectivity, multi-currency support, centralized user management, 2-way real-time integrations, unlimited channels, and bulk updates. Shiji Horizon provides 3 distinct features like yield rules, inventory grid, and channel self-mapping, but lacks some of RateTiger’s advanced functionalities. If comprehensive features matter, RateTiger’s wider feature set makes it the more versatile choice. Edge: RateTiger.
RateTiger’s support team is rated 4.61/5, with reviews praising its responsiveness and overall helpfulness. Users note that support is prompt, though some desire quicker resolution times. Shiji Horizon has no review data, making it impossible to compare support quality directly. Given the available information, Edge: RateTiger.
RateTiger connects with 70 verified partners, including major OTAs like Expedia, Booking.com, and regional players, plus integrations with well-known PMS and RMS systems. Shiji Horizon supports 64 verified partners, including global OTAs and GDSs like Amadeus and Expedia, and Chinese platforms like WeChat and TikTok. RateTiger’s larger network and proven integrations give it a slight advantage. Edge: RateTiger.
RateTiger’s extensive review base and recent activity yield a high satisfaction rating of 4.7/5, especially among independent and branded hotels. It is favored for its ease of use, reliability, and strong support. Shiji Horizon, lacking reviews, offers no ratings, making it impossible to determine user sentiment. For an evidence-backed choice, Edge: RateTiger.
Both products do not publicly disclose prices or offer freemium plans, typical for enterprise-level SaaS. Pricing is likely customized based on hotel size, complexity, and partner needs. Expect to contact each provider directly for quotes, and factor in implementation and training costs if applicable.
Not ideal if:
Not ideal if:
RateTiger remains the more established and reviewed channel manager, offering proven features, extensive integrations, and high user satisfaction. Its 4.7/5 rating and 115 recent reviews provide confidence in its reliability and support, especially for hotels in major markets. Shiji Horizon’s lack of recent reviews introduces uncertainty, despite its broader partner network, making it a riskier choice for most hoteliers.
If your hotel values a trusted, widely adopted platform with a strong support reputation, go with RateTiger. It’s better suited for properties seeking operational stability and proven performance. Conversely, if you operate across emerging markets with a focus on Chinese platforms and want a newer, flexible system, Shiji Horizon might be worth exploring, but only with caution due to limited user feedback. For now, RateTiger’s track record makes it the safer, more reliable choice.
渠道经理 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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根据 HTR 的产品数据库,RateTiger Channel Manager (by eRevMax) 和 Shiji Horizon Distribution 共享 4 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 2路实时集成 | ||
| PMS 连接性 | ||
| 多币种支持 | ||
| 库存网格 | ||
| 批量更新和多重限制 | ||
| 收益规则 | ||
| 无限频道(无需额外费用) | ||
| 通道自映射 | ||
| 集中的用户和角色管理 |
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
该目标暂无已发布的案例研究。
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
尽管该产品的支持团队总体上收到了积极的反馈,但一些用户建议进行改进,以更快地解决问题并提供一致的可用性。
eRevMax 的预订引擎和渠道管理器之间的整合通过简化预订流程提高了运营效率。
在所有 OTA 上保持价格平价被认为是一项显著的好处,确保客人无论在哪个预订平台上都能看到一致的价格,从而提高信任度并可能提高入住率。
酒店从业者提出异议的方面
评论中提到了诸如同步问题和可用性更新失败等反复出现的技术问题,但用户承认支持人员能够迅速处理此类情况。
全面的报告和分析工具因提供有关预订趋势的宝贵见解而受到称赞,使酒店能够做出数据驱动的决策,以最大化收入并优化策略。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。RateTiger Channel Manager (by eRevMax) 和 Shiji Horizon Distribution 共享许多核心 Channel Managers 功能,但各有独特的能力。RateTiger Channel Manager (by eRevMax) 提供 70 个经验证的集成合作伙伴,而 Shiji Horizon Distribution 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。RateTiger Channel Manager (by eRevMax) 在易用性方面领先,评分为 4.4/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
RateTiger Channel Manager (by eRevMax):否。Shiji Horizon Distribution:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eRevMax 的 HT Score 为 67,Shiji Group 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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