The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 238 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
eviivo 表现出色 在 customer service 方面 — 尤其适合 Vacation Rentals & Villas 类型的物业 (0.0/5) ,拥有独特功能如 Guest CRM and Mobile App.
MISTER BOOKING 表现出色 在 ROI and onboarding 方面 ,拥有独特功能如 GDPR Compliant and Point of Sale.
基于 HTR 上 238 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | Contact sales |
| 经验证的评价 | 216 | 22 |
在分析了 238 条经验证的评价后,eviivo 用户最看重其 customer service, user friendly interface and ease of use, 沟通与融合,而 MISTER BOOKING 用户则强调 。点击任意主题查看评价者的反馈。
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Customer Service
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User Friendly Interface and Ease of Use
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沟通与融合
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培训和文档
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聊天支持限制
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预订管理
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群组管理和自动化
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #11 54 条评价 | #25 10 条评价 |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | #24 5 条评价 |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #10 44 条评价 | #28 6 条评价 |
| 豪华酒店 ▾ | #7 35 条评价 | #25 4 条评价 |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | #27 3 条评价 |
| 长住酒店 ▾ | #10 12 条评价 | — |
按区域
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| 北美 ▾ | #10 30 条评价 | — |
| 欧洲 ▾ | #3 152 条评价 | #11 19 条评价 |
| 亚太 | #25 2 条评价 | #23 0 条评价 |
| 中东 | #21 0 条评价 | — |
Choosing between eviivo Suite™ HMS by eviivo and Misterbooking (HMS) by MISTER BOOKING hinges on your hotel’s specific needs, size, and geographic focus. Both aim to streamline your operations, but they approach this with different strengths. eviivo is well-established with a broad feature set and a large user base, while Misterbooking offers a more scalable, cost-effective alternative with a focus on modern integrations. Which product aligns best with your hotel’s priorities?
eviivo Suite™ is designed primarily for independent accommodations, especially in Europe and the UK, with a focus on B&Bs, inns, and small hotels. It offers extensive features—36 in total—including guest CRM, online checkout, and digital registration—that help manage complex operations and multiple channels. Conversely, Misterbooking centers on flexible scalability for independent hotels and hotel groups, with 26 verified partners and a more modern, intuitive interface. Its core strength is its integration of PMS, Channel Manager, and Booking Engine within one platform, making it ideal for hotels seeking digital growth.
Review data shows eviivo boasts more reviews (191) with recent feedback (22 in last six months), giving it a more current picture of user satisfaction. Misterbooking has just 21 reviews with no recent data, indicating less recent user experience. With high ratings for both, your decision may come down to the specific functionalities and usability that suit your hotel best.
If your hotel needs a comprehensive property management system with advanced features like group bookings, automated night audits, guest CRM, and extensive OTA integrations, eviivo is the clear choice. Its wide feature set, including a mobile app and integrated payment solutions, caters well to busy, independent operators looking for automation and control. For hotels with a focus on maximizing direct bookings through robust channel management and a user-friendly booking engine, Misterbooking offers a streamlined, cost-effective solution.
Hotels that value detailed guest management, automation, and extensive integrations should lean toward eviivo. Meanwhile, those prioritizing simplicity, scalability, and competitive pricing will find Misterbooking a better fit.
eviivo scores highly for ease of use, with a 4.48/5 rating and positive reviews praising its intuitive interface and smooth onboarding. Its well-designed platform simplifies booking, billing, and report generation, making daily management less cumbersome. However, some users note that the interface design could be improved for better navigation, and certain features like remarketing need refinement.
Misterbooking slightly edges out in ease of use with a 4.6/5 rating and reviews emphasizing its modern, clean design. Users appreciate the straightforward reservation calendar and quick implementation, especially for hotels managing multiple properties. Its user interface is praised as more practical and less cluttered, especially compared to older PMS options.
Edge: Misterbooking.
eviivo offers a feature-rich platform with 36 functionalities, including group booking engine, rate shopping, guest CRM, digital registration, and integrated payment terminals—features that Misterbooking lacks. Its specialized modules facilitate automation, marketing, and revenue management, benefiting hotels that need comprehensive control.
Misterbooking provides only two features exclusive to its platform: GDPR compliance and Point of Sale. While simpler, it excels in core hotel functions like reservation management and online distribution, making it ideal for hotels seeking efficiency without complexity.
Edge: eviivo.
eviivo is praised for its customer support, with a 4.57/5 rating and comments highlighting professionalism and helpfulness, especially during onboarding. Users mention that support staff like Mr. Guetif resolve issues efficiently, though some note occasional communication challenges.
Misterbooking edges slightly ahead with a 4.79/5 rating, and reviews describe its support as highly operational and responsive. Customers appreciate quick assistance and straightforward onboarding, with fewer complaints about support quality.
Edge: Misterbooking.
eviivo has verified connections with 32 partners, including major OTAs and industry-specific tools like Hotelchamp, PriceLabs, and TripAdvisor. Its broad network supports extensive channel management and marketing integrations, beneficial for hotels seeking diverse distribution options.
Misterbooking offers 26 integrations, including key players like SiteMinder, RateGain, and RoomCloud. While slightly fewer, these cover the essential distribution channels and automation tools for independent hotels.
Edge: eviivo.
eviivo’s reviews are more numerous but mixed, with some praising its ease of use and customer service, while others criticize interface design and support during critical transitions. Its recent review count suggests ongoing user engagement, but the overall rating of 1/5 is problematic, though likely outdated or isolated.
Misterbooking enjoys a higher overall rating of 4.83/5, with recent reviews emphasizing its functionality, responsiveness, and suitability for hotel chains and independent hotels alike. Its reviews reflect high satisfaction across hotel segments, especially in Europe and Asia-Pacific.
Given the volume and recency of reviews, Misterbooking’s ratings are more reliable and current.
Edge: Misterbooking.
eviivo charges a base price of $700 per month with no freemium or trial options. Its pricing model is straightforward but may be a larger upfront investment for small hotels. Misterbooking’s pricing details are not publicly available, but it claims to be competitive and scalable, with no mention of implementation fees or trial periods. Expect to discuss quotes directly with their sales team.
eviivo is a feature-packed, well-established PMS with extensive integrations, catering to independent operators needing automation and guest management. Its broad user base and recent reviews reflect a reliable choice for hotels with complex needs and a focus on growth.
Misterbooking offers a simpler, more modern interface with high satisfaction ratings, especially among European and Asian hotels. It’s better suited for hotels seeking a scalable, affordable solution that covers core operations without the complexity.
Choose eviivo if your hotel requires advanced features, extensive integrations, and detailed customer management. Opt for Misterbooking if your priorities are ease of use, scalability, and cost-effectiveness, especially if you want a modern, integrated platform that grows with your business.
酒店管理软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | — |
根据 HTR 的产品数据库,eviivo Suite™ HMS 和 Misterbooking (HMS) 共享 36 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 团体预订引擎 | ||
| 客户关系管理 | ||
| 拖放式磁带图 | ||
| 符合 GDPR 规定 | ||
| 综合 CRS | ||
| 自动化夜间审计 | ||
| 评分购物模块 | ||
| 销售点 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 Misterbooking (HMS) 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 Misterbooking (HMS) 提供 26 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Misterbooking (HMS) 在易用性方面领先,评分为 4.6/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。Misterbooking (HMS):否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,MISTER BOOKING 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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