The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 216 条经验证的评价后,eviivo 用户最看重其 customer service, user friendly interface and ease of use, 沟通与融合,而 Newbook 用户则强调 。点击任意主题查看评价者的反馈。
|
|
Newbook |
|---|---|
| 优点 | |
|
+
Customer Service
▾
|
|
|
+
User Friendly Interface and Ease of Use
▾
|
|
|
+
沟通与融合
▾
|
|
|
+
培训和文档
▾
|
|
| 缺点 | |
|
−
聊天支持限制
▾
|
|
|
−
预订管理
▾
|
|
|
−
群组管理和自动化
▾
|
|
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Newbook |
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | — |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | — |
按物业类型
| 细分市场 |
|
Newbook |
|---|---|---|
| 精品酒店 ▾ | #10 44 条评价 | — |
| 豪华酒店 ▾ | #7 35 条评价 | — |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | — |
| 长住酒店 ▾ | #10 12 条评价 | — |
按区域
| 细分市场 |
|
Newbook |
|---|---|---|
| 北美 ▾ | #10 30 条评价 | — |
| 欧洲 ▾ | #3 152 条评价 | — |
| 亚太 | #25 2 条评价 | — |
| 中东 | #21 0 条评价 | — |
Choosing between eviivo Suite™ HMS by eviivo and NewBooks hinges on your hotel’s specific needs. Both promise to streamline operations, but eviivo is a full-featured property management system aimed at independent accommodation providers, while NewBooks caters primarily to book retailers and publishers. Your decision should consider the core functions you require, your hotel segment, and the scale of your operations.
eviivo boasts a comprehensive suite with a proven track record, whereas NewBooks offers specialized inventory and review management for a different industry. Are you looking for a robust hotel management platform or a specialized solution for book inventory? Let’s dive into the details.
eviivo Suite is designed explicitly for independent hotels, B&Bs, vacation rentals, and similar accommodations, offering a wide array of management features. Conversely, NewBooks is tailored for book retailers and publishers, focusing on inventory, review summaries, and personalized recommendations. While eviivo’s extensive hotel-specific features support operations like booking, channel management, and guest communication, NewBooks lacks these hotel-centric functionalities entirely.
eviivo’s user reviews are recent and plentiful, with over 191 reviews and a high likelihood of recommendation (95%). NewBooks, with no reviews, has no recent or user feedback data relevant to hotels. Are you prepared to rely on a solution with proven, recent hotel industry validation? If so, eviivo leads the way.
If your hotel needs a comprehensive property management system with strong channel management, booking engine, guest communication, and automation features, eviivo is the clear choice. It’s especially suitable for B&Bs, vacation rentals, and independent hotels seeking to grow direct bookings and streamline operations.
If, however, your team is a book retailer or publisher looking for AI-powered review summaries, inventory management, and personalized recommendations, NewBooks will serve you better. For hotel operators, eviivo’s extensive feature set and recent reviews make it the more appropriate option by far.
eviivo’s ease of use is highly rated at 4.48/5, with recent reviews praising its intuitive interface and onboarding (rated 4.38/5). Users mention that staff adoption is straightforward and that the platform simplifies complex hotel operations. Support ratings are similarly strong, with a support score of 4.57/5, though some reviews note occasional challenges in chat support.
NewBooks has no user ratings or reviews available, making it impossible to assess its usability. Given eviivo’s high scores and recent positive feedback, it clearly offers a more user-friendly experience for hotel staff. Edge: eviivo.
eviivo offers an extensive array of 54 features tailored explicitly for hospitality, including multi-currency support, group booking engines, native email marketing, website development, channel management, guest CRM, automated night audits, and online check-in/out. It also provides modules like revenue management, rate shopping, housekeepings, and guest communication tools.
NewBooks provides no comparable hotel-specific features. Its core offerings revolve around inventory management, AI review summaries, and personalized recommendations for books. If your priority is comprehensive hotel management, eviivo’s 54 features surpass NewBooks’ capabilities easily. Edge: eviivo.
eviivo’s customer support is highly rated at 4.57/5, with recent reviews citing professionalism, quick issue resolution, and thorough onboarding. Users mention that support staff, like Mr. Guetif, are helpful and responsive, though some note inconsistencies in chat communication.
NewBooks has no available reviews or ratings, making it impossible to evaluate its support quality. For hotels, reliable support is critical, and eviivo’s strong recent ratings give it the advantage. Edge: eviivo.
eviivo’s reviews are recent, with 22 in the last six months, and a 95% likelihood of recommendation among users. Hotels across segments like Bed & Breakfasts and independent hotels praise its operational efficiency, ease of use, and support.
NewBooks has no hotel-specific reviews or ratings, so we lack recent feedback from hoteliers. Given eviivo’s high ratings and recent positive reviews, it’s the preferred choice for hospitality providers. Edge: eviivo.
eviivo’s pricing starts at a flat $700 per month, with no free trial, freemium, or implementation fees. Details on specific packages beyond the base price are not provided, but the straightforward pricing model indicates a clear value proposition for hotel operators.
NewBooks does not publicly display pricing or offer trial information, possibly indicating a customized quote or industry-specific pricing. For hotels, eviivo’s transparent, predictable pricing makes budgeting easier. Edge: eviivo.
eviivo’s core difference lies in its hotel-specific features, broad integration options, and recent, high-volume reviews confirming its reliability. It’s a full-suite property management platform designed to enhance daily operations and increase revenue, especially for independent and small-scale hotels.
Choose eviivo if your goal is operational efficiency, channel management, and guest engagement. Its extensive feature set, recent positive feedback, and proven support make it the superior option for most hoteliers.
NewBooks’s strengths are in inventory and review management for books, not hospitality. It offers no recent hotel reviews or features relevant to hotel operations, making it unsuitable for your needs unless your property is also involved in retail or publishing.
In conclusion, for your hotel’s management needs, eviivo’s recent reviews, comprehensive features, and industry focus make it the recommended choice. If you seek a platform that’s proven, well-rated, and tailored to hospitality, eviivo stands out clearly.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 NewBooks 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 NewBooks 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ HMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。NewBooks:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,Newbook 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问