The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 216 条经验证的评价后,eviivo 用户最看重其 customer service, user friendly interface and ease of use, 沟通与融合,而 Roomsy 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #11 54 条评价 | #47 0 条评价 |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | — |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #10 44 条评价 | #45 0 条评价 |
| 豪华酒店 ▾ | #7 35 条评价 | — |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | — |
| 长住酒店 ▾ | #10 12 条评价 | #32 0 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #10 30 条评价 | #29 0 条评价 |
| 欧洲 ▾ | #3 152 条评价 | — |
| 亚太 | #25 2 条评价 | — |
| 中东 | #21 0 条评价 | — |
Choosing between eviivo Suite™ HMS and Roomsy HMS hinges on your hotel's specific needs and operational priorities. Both products aim to streamline management, but eviivo offers a broader, more established platform with extensive integrations and features, whereas Roomsy emphasizes simplicity and quick onboarding. Your decision should reflect whether your team values depth of functionality or ease of use more.
While Roomsy's reviews are not available, eviivo’s 191 reviews, with recent feedback from 22 users, provide a clearer picture of performance. Given the recent reviews and high rating, eviivo’s platform currently has a stronger reputation.
eviivo Suite™ and Roomsy both serve hotel management, channel distribution, and booking functions. eviivo’s strengths lie in its comprehensive feature set, including multi-channel management, guest messaging, revenue tools, and integrations, making it suitable for larger or more complex properties. Roomsy, on the other hand, claims simplicity with a user-friendly interface, quick onboarding, and automation, which may suit smaller hotels or operators new to PMS software.
eviivo’s extensive regional presence across North and South America, Europe, and the Pacific, contrasted with Roomsy’s North American focus, underscores eviivo’s broader market reach. eviivo’s long-standing history since 2004 and large team of 132 employees contribute to its stability and ongoing development, unlike Roomsy’s smaller, less documented presence.
The core divergence is in the depth versus simplicity of features: eviivo caters to properties needing advanced tools and detailed control, while Roomsy markets itself as an easy-to-implement system for operators prioritizing straightforward management. Which approach aligns best with your hotel’s operational style?
If your hotel needs a robust, feature-rich platform capable of handling multiple properties, extensive integrations, and advanced revenue management, eviivo is the clear choice. Its comprehensive capabilities—such as multi-currency, group booking engine, native email marketing, and detailed reporting—are ideal for hotels aiming to scale or improve operational efficiency.
On the other hand, if your team values fast onboarding, simple navigation, and essential reservation management without the complexity, Roomsy could be suitable. However, given that Roomsy lacks available reviews or detailed feature comparisons, eviivo’s proven track record makes it the more dependable option for most hotels seeking a full-featured PMS.
In conclusion, opt for eviivo if you need a trusted, established system with a large support network. Choose Roomsy if you prioritize ease of use and minimal setup, but be aware of the limited information on its performance.
eviivo scores highly for ease of use, with a 4.48/5 rating and positive feedback from users thanking its intuitive interface and straightforward reservation, billing, and report functions. Onboarding also receives favorable reviews at 4.38/5, with many users appreciating the professionalism of training sessions.
Roomsy’s user interface claims to be simple and accessible, with quick onboarding and task automation, yet its review data is unavailable, making it difficult to assess its real-world usability. Without user feedback, it’s uncertain how it compares directly to eviivo’s well-documented ease of adoption.
Edge: eviivo.
eviivo boasts an extensive feature set with 54 unique functionalities, including multi-currency support, group booking, native email marketing, website development, revenue management, automated night audits, guest profiles, and integrated CRS. These features cater to larger, multi-property hotels or those seeking detailed operational control.
Roomsy offers core PMS features, channel management, booking engine, and optional website creation, but the source does not specify the number of features. Its strength lies in simplicity and automation rather than extensive capabilities.
Edge: eviivo.
eviivo’s customer support scores a 4.57/5, with recent reviews highlighting professionalism, responsiveness, and helpful onboarding, especially during training sessions. Many users appreciate their quick problem resolution and ongoing support, although some note minor inconsistencies.
Roomsy’s support ratings are unavailable, but with only 2 employees and no recent reviews, its support quality remains unverified. This lack of feedback suggests eviivo’s established reputation makes it the safer choice for reliable assistance.
Edge: eviivo.
eviivo connects to 32 verified partners, including major OTAs like Expedia, Booking.com, and industry-specific tools like Experience Hotel, Hotelchamp, and Canary Technologies. Its extensive integrations facilitate multi-channel distribution, reputation management, and payment processing.
Roomsy’s integration options are limited to three verified partners, including SiteMinder, Cloudbeds, and Roomsy itself. This narrower selection restricts connectivity with third-party platforms, potentially limiting scalability.
Edge: eviivo.
eviivo’s reviews are recent and plentiful, with a 95% likelihood to recommend and a 4.57/5 customer support rating. Hotels across varied segments, especially Bed & Breakfasts and independent properties, rate it highly for usability and value.
Roomsy’s review absence makes comparison impossible. Given eviivo’s active user base and recent positive feedback, it earns the higher hotel rating.
Edge: eviivo.
eviivo charges a base price of $700 per month, with no free trial or implementation fees. Its pricing model is straightforward for larger properties that require extensive features.
Roomsy’s pricing details are not publicly available, making direct comparison difficult. Its lack of transparent costs suggests it might be more suitable for smaller operations or those willing to inquire about custom pricing.
Not ideal if your property is very small, with minimal management needs, or if you need a quick, basic setup without many features.
Not ideal if you need advanced features, numerous integrations, or detailed revenue tools.
eviivo is a well-established, feature-heavy platform suitable for independent, multi-property, or growth-oriented hotels. Its extensive integrations, advanced revenue management, and proven support make it a reliable choice for hotels seeking control and scalability.
Roomsy, lacking detailed reviews and feature disclosures, appears geared toward smaller properties that value simplicity and fast onboarding. Its limited information suggests it may not support complex operations or growth at the same level as eviivo.
For most hoteliers, particularly those with larger portfolios or seeking comprehensive tools, eviivo remains the stronger option. If your hotel is small and your priority is ease of use, Roomsy could be considered, but proceed cautiously given the lack of supporting reviews.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 Roomsy HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 Roomsy HMS 提供 3 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ HMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。Roomsy HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,Roomsy 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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