The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
TOTVS |
|---|---|---|
| 小型(10-24 间客房) ▾ | #11 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | — |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | — |
按物业类型
| 细分市场 |
|
TOTVS |
|---|---|---|
| 精品酒店 ▾ | #10 44 条评价 | — |
| 豪华酒店 ▾ | #7 35 条评价 | — |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | — |
| 长住酒店 ▾ | #10 12 条评价 | — |
按区域
| 细分市场 |
|
TOTVS |
|---|---|---|
| 北美 ▾ | #10 30 条评价 | — |
| 欧洲 ▾ | #3 152 条评价 | — |
| 亚太 | #25 2 条评价 | — |
| 中东 | #21 0 条评价 | — |
Choosing between eviivo Suite™ HMS and TOTVS hinges on your hotel’s specific needs and operational scale. eviivo is an established player in hotel management software, especially favored by independent and small-scale properties, while TOTVS remains largely unreviewed and untested within the hotel sector. Your decision should depend on how much recent user feedback, proven integrations, and feature richness matter to your team.
eviivo Suite™ has a well-documented track record with nearly 200 recent reviews, an average rating of 1/5 overall but a strong 87.7 in HT Review Scores, indicating recent positive sentiment and high engagement. In contrast, TOTVS has zero reviews and an HT Score of 0, making it difficult to gauge its effectiveness or satisfaction among hotel operators.
While eviivo specializes in property management, booking, and channel management with 54 unique features, TOTVS offers no available features or user feedback, leaving its suitability ambiguous. Do you want a proven, review-backed platform or an unverified solution with no recent hotel-specific data?
If your hotel needs a management platform tailored to small-to-medium independent properties, eviivo offers a suite of 54 features including multi-currency, native email marketing, booking engine, channel manager, guest CRM, and mobile apps. Your team will benefit from its proven ability to streamline operations, increase direct bookings, and support multi-lingual environments, especially if you operate in Europe or North America.
If your hotel requires a broad enterprise solution beyond hospitality—such as large, multi-property chains or highly customized operational tools—TOTVS might be considered, but with no hotel-specific reviews or features available, its suitability remains uncertain. For now, eviivo’s dedicated hotel focus and recent positive feedback make it the clear choice for most hoteliers evaluating hotel management software.
eviivo scores 4.48 out of 5 for ease of use and an onboarding rating of 4.38, supported by extensive positive reviews emphasizing its intuitive interface and simple onboarding process. Users highlight its well-designed dashboard, straightforward booking management, and mobile-friendly system, making staff adoption smooth.
In contrast, TOTVS lacks any publicly available review data or ratings, so assessing usability is impossible. Based on available evidence, edge: eviivo.
eviivo offers 54 distinct features tailored specifically for hotel management, including multi-currency, group booking engine, property management, guest feedback, revenue management, automated night audit, digital registration, and guest messaging. Its feature set supports end-to-end operational control, automation, and direct marketing.
Without any documented features or third-party integrations, TOTVS cannot be considered comparable. The sheer number and relevance of eviivo’s features clearly give it the edge.
eviivo’s customer support scores 4.57 out of 5, with reviews praising its professionalism, quick resolution times, and thorough onboarding. Users frequently mention dedicated support staff like Mr. Guetif and well-conducted training sessions, which facilitate smooth implementation.
TOTVS has no available review data or ratings, making it impossible to evaluate support quality. Based on current evidence, edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs, channel managers, and payment providers like Expedia, Tripadvisor, D-Edge, and Experience Hotel. These integrations enable a connected, multi-channel distribution strategy.
With zero available integrations for TOTVS, eviivo’s ecosystem provides a significant operational advantage. Edge: eviivo.
eviivo’s reviews, though generally critical overall, show a strong 95% likelihood to recommend among users, with recent feedback highlighting its ease of use and support. Its review count of 191 and recent 22 reviews in the last six months indicate active, current user engagement.
TOTVS has no reviews, rating scores, or recent feedback, so we cannot compare satisfaction levels. Therefore, edge: eviivo.
eviivo’s pricing begins at a flat $700 monthly fee, with no free trial or implementation fees. Pricing details for TOTVS aren’t publicly available, and no cost information is provided, which complicates a direct comparison.
Given the transparency of eviivo’s pricing and features, it offers a clear understanding of investment, whereas TOTVS remains undefined in this area.
Not ideal if:
Not ideal if:
eviivo’s core difference lies in its dedicated hotel management focus and extensive, proven feature set, backed by nearly 200 recent reviews. Its high user ratings and active support community make it a dependable choice for small and independent hotels.
Choose eviivo if you need an easy-to-use, feature-rich platform with strong integrations, recent positive feedback, and a well-established presence in the hotel industry. It’s especially suited for properties aiming to streamline operations and boost direct bookings without complex customization.
TOTVS, on the other hand, remains unreviewed in the hotel space, and without public data or hotel-specific features, it cannot be confidently recommended. If you require a mature, hotel-focused system, eviivo clearly outperforms the alternatives based on current evidence.
Summary: For hoteliers evaluating hotel management software today, eviivo Suite™ emerges as the clear leader, thanks to its comprehensive features, strong recent reviews, and proven track record. Unless your hotel requires broad enterprise solutions outside hospitality, eviivo offers the reliability and support your team needs to succeed.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 TOTVS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 TOTVS 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ HMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。TOTVS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,TOTVS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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