The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 216 条经验证的评价后,eviivo 用户最看重其 customer service, user friendly interface and ease of use, 沟通与融合,而 VIPS 用户则强调 。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #11 54 条评价 | — |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | — |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #10 44 条评价 | — |
| 豪华酒店 ▾ | #7 35 条评价 | — |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | — |
| 长住酒店 ▾ | #10 12 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #10 30 条评价 | — |
| 欧洲 ▾ | #3 152 条评价 | — |
| 亚太 | #25 2 条评价 | — |
| 中东 | #21 0 条评价 | — |
When choosing a hotel management software, you're balancing features, usability, support, and cost to find the best fit for your property. eviivo Suite™ HMS and VIPS HMS both aim to streamline operations but differ significantly in scope, user feedback, and regional presence. While VIPS offers an all-in-one approach, eviivo’s broad feature set and robust review base make it a more proven choice for many hoteliers.
Are you looking for a well-rounded platform with extensive integrations and proven customer satisfaction? Or are you prioritizing a simpler, all-in-one solution without extensive reviews? Let’s explore which product suits your needs best.
eviivo Suite™ and VIPS HMS are both designed to manage reservations, channels, and guest communication, but they approach these core functions differently. eviivo, founded in 2004 in the UK, offers a comprehensive property management system with over 191 reviews and a recent surge of positive feedback, especially in independent and small-scale accommodations. VIPS, established in 1988 in the Netherlands, markets itself as an all-in-one management package but lacks recent reviews or detailed user feedback.
eviivo’s strength lies in its extensive feature list tailored for diverse property types, especially independent hotels, B&Bs, and vacation rentals, with a focus on automation and integrations. VIPS, meanwhile, emphasizes simplicity and is primarily aimed at smaller hotels and hostels in Europe, with limited regional presence and no recent reviews to verify its performance.
Given eviivo’s larger review base, detailed user feedback, and recent positive sentiment, it’s clear that more hoteliers trust and rely on eviivo. So, is this the platform that will grow with your business? That depends on your specific needs, but the data favors eviivo as the more proven option.
If your hotel is an independent property, B&B, or vacation rental operator looking for a flexible, feature-rich platform, go with eviivo. Its broad functionality—including multi-currency, native email marketing, built-in revenue management, and extensive integrations—caters to properties that need control and scalability.
If your hotel is a small, European-based property that prefers a simple, all-in-one solution and operates primarily within a regional market, VIPS might seem appealing. However, with zero recent reviews or detailed feedback, VIPS’s reliability and usability remain unverified. For most hotels, especially those seeking proven support, eviivo’s track record makes it the safer choice.
eviivo’s UI scores a 4.48 out of 5, with many users praising its intuitive interface, straightforward onboarding, and ease of staff adoption. Several reviews highlight that eviivo simplifies complex operations like booking management, billing, and reporting, making daily tasks quicker and less prone to errors.
VIPS offers an all-in-one package but lacks detailed reviews about its user experience. Its broader marketing message suggests simplicity, but without recent user feedback, the ease of onboarding, staff training, and everyday usability are unconfirmed.
Edge: eviivo.
eviivo offers a deep suite of 54 features, including multi-currency support, group booking engine, native email marketing, housekeepings modules, revenue management, digital registration, and even a guest app. Its robust feature set is tailored for independent hotels and vacation rentals, providing tools that cover nearly every operational need.
VIPS, with only 11 verified integrations and no specific feature list available, appears to be a more streamlined, less customizable system. It lacks the depth and variety of eviivo’s features, making it less suitable for properties seeking advanced automation and detailed control.
Edge: eviivo.
eviivo’s customer support scores a high 4.57 out of 5, with many reviews emphasizing its professionalism and responsiveness. Users cite that support staff, like Mr. Guetif, are helpful and quick to resolve issues, with on-site training and ongoing assistance appreciated.
In contrast, VIPS lacks recent reviews or testimonials, leaving its support quality unverified. Without evidence of support performance, eviivo’s positive support reputation clearly stands out.
Edge: eviivo.
eviivo boasts 32 verified integrations, including major OTAs and technology partners like TripAdvisor, PriceLabs, and Experience Hotel, giving your property more options to expand distribution and streamline operations. Shared integrations with VIPS include RoomPriceGenie and Omniboost, but overall, eviivo’s ecosystem is significantly larger and more diverse.
VIPS’s 11 verified partners suggest a narrower integration strategy, potentially limiting your ability to connect with new channels or automation tools. For hotels planning to grow or diversify their tech stack, eviivo’s extensive integrations are advantageous.
Edge: eviivo.
eviivo’s recent reviews indicate a strong user base, with a 95% likelihood to recommend and a high NPS score of 9.17 out of 10. Its ratings reflect satisfaction across multiple hotel segments, notably B&Bs, vacation rentals, and independent hotels, with many users praising its ease of use and support.
VIPS, lacking recent reviews and ratings, offers no recent data to gauge user satisfaction. The evidence clearly favors eviivo, given its active, positive feedback from a diverse set of hoteliers.
Edge: eviivo.
eviivo’s pricing starts at a clear $700 monthly rate, with no free tier or trial period, but this cost reflects its extensive feature set and support. VIPS does not publicly list pricing, making comparisons difficult, but the absence of transparent pricing suggests it may be less flexible or geared toward smaller, less complex properties.
If budget transparency and value are priorities, eviivo’s predictable cost structure offers clarity, whereas VIPS’s unknown pricing could be a barrier for many hotels.
Hotels that:
Not ideal if:
Edge: eviivo.
Hotels that:
Not ideal if:
Edge: eviivo.
The core difference is that eviivo offers a feature-rich, highly integrated platform with a proven track record, while VIPS presents a more limited, regionally focused solution with less recent validation. eviivo’s extensive reviews, recent positive feedback, and broad capabilities make it the safer, more reliable choice for most independent hotels and vacation rentals.
Choose eviivo if you want a flexible platform with proven customer satisfaction, automation, and growth potential. Opt for VIPS only if your property is small, regional, and you prefer a basic, all-in-one solution without the need for advanced features or extensive integrations.
For most hotels, eviivo’s depth and recent reviews tip the scales—it's the platform that can truly grow with your business.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 VIPS HMS 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 VIPS HMS 提供 11 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。eviivo Suite™ HMS 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。VIPS HMS:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,VIPS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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