The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 1,187 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Yanolja Cloud Solution 表现出色 在 易于使用且界面友好 方面 — 尤其适合 brand 类型的物业 (3.0/5) ,拥有独特功能如 On premise.
Stayntouch 表现出色 在 用户友好界面 方面 — 尤其适合 brand 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Ancillary revenue tracking.
基于 HTR 上 1,187 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $100/mo | From $800/mo |
| 经验证的评价 | 816 | 371 |
在分析了 1,187 条经验证的评价后,Yanolja Cloud Solution 用户最看重其 易于使用且界面友好, 可靠性和效率提升, integration and real-time synchronization,而 Stayntouch 用户则强调 用户友好界面, 整合与入职, 系统性能和可靠性。点击任意主题查看评价者的反馈。
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用户友好界面
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可靠性和效率提升
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整合与入职
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Integration and real-time synchronization
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系统性能和可靠性
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POS系统性能
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预订管理
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报告和分析功能增强
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报告和分析
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高级功能请求
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客房管理和客房服务
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移动应用性能
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预订管理
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #2 492 条评价 | #18 51 条评价 |
| 中型(25-74 间客房) ▾ | #6 174 条评价 | #5 208 条评价 |
| 大型(75-199 间客房) ▾ | #10 14 条评价 | #7 29 条评价 |
| 超大型(200+ 间客房) ▾ | #37 1 条评价 | #2 58 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #3 264 条评价 | #6 220 条评价 |
| 豪华酒店 ▾ | #2 416 条评价 | #6 180 条评价 |
| 品牌/连锁酒店 ▾ | #5 131 条评价 | #3 152 条评价 |
| 长住酒店 ▾ | #5 41 条评价 | #14 17 条评价 |
按区域
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| 北美 ▾ | #16 45 条评价 | #4 262 条评价 |
| 欧洲 ▾ | #26 16 条评价 | #12 64 条评价 |
| 亚太 ▾ | #1 635 条评价 | #21 3 条评价 |
| 中东 ▾ | #3 15 条评价 | — |
Both Yanolja Cloud Solution and Stayntouch aim to simplify hotel management by integrating reservations, front desk, housekeeping, billing, and reporting. They address the core challenge of operational efficiency, data security, and guest experience enhancement. Yet, they diverge significantly in deployment model, feature scope, and target user base, prompting the question: which suits your hotel’s specific needs best?
Yanolja Cloud Solution offers a robust on-premise system, providing full control and security for hotels preferring local servers, while Stayntouch’s cloud-based approach emphasizes mobility, scalability, and ease of access.
Yanolja Cloud Solution is an all-in-one on-premise platform, perfect for hotels that prioritize data security, local control, and integration with existing on-site infrastructure. Stayntouch, however, leverages cloud technology to deliver real-time updates, remote management, and extensive third-party integrations, appealing to properties seeking flexibility and seamless scalability.
Yanolja boasts a comprehensive platform with a 91.85 HT Score, slightly edging out Stayntouch’s 91.02, and a 4.25/5 overall rating versus Stayntouch’s 4.56/5. The stronger recent review activity (28 reviews in the last 6 months for Stayntouch versus none for Yanolja) also favors Stayntouch’s current performance. Would your hotel benefit more from a local, control-focused system or a cloud-based, mobile-ready solution?
If your hotel needs a secure, on-premise PMS that allows full control over data and local network integration, Yanolja is the better choice. Its stable platform is ideal for properties that require high data security and prefer working within a closed network environment.
If your hotel requires a flexible, cloud-native PMS with extensive third-party integrations, mobile check-in, and multi-property management, Stayntouch should be your pick. Its user-friendly interface and advanced multi-property features cater well to hotel chains and properties looking to enhance guest experiences and staff productivity quickly.
Yanolja’s interface has a user rating of 4.77/5, with praise for its ease of operation and quick staff onboarding. Its onboarding score of 4.71/5 indicates a smooth initial setup, though some users request faster mobile performance and more customizable reporting.
Stayntouch scores slightly higher in overall usability at 4.7/5, with reviews emphasizing its intuitive screens, quick training, and seamless daily management. Its onboarding rating of 4.58/5 also suggests ease but highlights room for improvement in diary visibility and report customization.
Edge: Stayntouch.
Stayntouch offers a markedly broader set of features—49 unique functionalities, including revenue management, online check-in, guest app, group handling, and automated night audits. It integrates advanced modules like digital registration, task management, and multi-currency support, absent in Yanolja’s platform.
Yanolja’s only unique feature is its on-premise deployment, providing full local control but lacking the extensive feature set of Stayntouch. If your hotel values a rich feature ecosystem, Stayntouch clearly leads.
Edge: Stayntouch.
Yanolja Cloud Solution’s reviews highlight a dedicated support team, with a rating of 4.79/5, and testimonials praising their responsiveness, especially around onboarding and ongoing assistance. Some users expressed frustration with technical issues, but overall, support is highly rated.
Stayntouch’s support scores slightly lower at 4.68/5 but is consistently praised for onboarding, with reviews emphasizing effective, friendly training sessions. Some users mention occasional delays in resolving complex issues due to rapid growth.
Edge: Yanolja Cloud Solution.
Stayntouch boasts 188 verified integrations, including notable third-party systems like RoomPriceGenie and STAAH, alongside common partners such as Xero and QuickBooks. Yanolja Cloud Solution has 157 verified partners, sharing 35 with Stayntouch.
Both platforms excel in connecting with essential hotel systems, but Stayntouch’s broader partner network offers more flexibility for diverse operational needs. If extensive integrations are critical, Stayntouch has the edge.
Edge: Stayntouch.
In recent reviews, Stayntouch’s 4.56/5 rating outperforms Yanolja’s 4.25/5, backed by 28 recent reviews versus none for Yanolja. Hotels in the boutique and independent segments rate Stayntouch higher, with a 4.9/5 average, reflecting strong user satisfaction.
Yanolja’s older reviews, mostly from larger resorts and branded hotels, show slightly lower ratings, and some users cite areas for improvement like reporting and mobile speed. For current hotelier feedback, Stayntouch’s higher recent ratings hold more weight.
Edge: Stayntouch.
Yanolja’s base price is $100/month per hotel, with no implementation or trial fees, making it an attractive option on a budget. Stayntouch charges a higher starting fee of $800/month, with no trial, positioning itself as a premium solution.
While Yanolja’s pricing is more accessible for smaller properties, Stayntouch’s higher cost reflects its extensive features and scalability. Your choice depends on your budget and feature needs.
Yanolja’s on-premise platform offers full control, stability, and local security, making it suitable for hotels with robust IT infrastructure and strict data policies. Its limited feature set, however, may restrict future scalability and guest engagement options.
Stayntouch, with its extensive features, broad integrations, and cloud-based mobility, is ideal for hotels focused on guest experience, scalability, and operational flexibility. Its higher cost and reliance on internet connectivity might be drawbacks for some.
For most hoteliers, especially those valuing recent reviews and wider functionality, Stayntouch emerges as the stronger option. It supports modern, multi-property operations with ease, backed by a higher current rating and more recent positive feedback.
This comprehensive comparison should guide your team toward the best fit, considering your operational priorities, budget, and growth plans.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $100/mo | From $800/mo |
根据 HTR 的产品数据库,Yanolja Property Management System 和 Stayntouch 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| RevPaR 和 ADR 报告 | ||
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| 自定义费率 | ||
| 辅助收入跟踪 |
显示主要差异。这两款产品之间还有 38 项功能存在差异。
我们分析了 5 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
该目标暂无已发布的案例研究。
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
酒店从业者喜爱的方面
许多评论都强调了该系统的用户友好型设计,这使得新员工能够轻松上手,快速掌握使用方法。直观的界面简化了日常操作,尤其是在预订和计费流程方面。
Yanolja 因其可靠性而备受赞誉,用户称赞其系统稳健可靠,能够提升部门效率和准确性。该平台在简化前台和收益管理方面的支持尤其受到重视。
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
酒店从业者提出异议的方面
虽然该系统在运行效率方面表现出色,但用户经常要求提供更高级的报告选项和可自定义的仪表板,以便更好地监控性能并支持决策过程。
用户期待某些高级功能,例如 WhatsApp 发票和更深入的 CRM 集成,能够进一步增强与客户的沟通和运营效率。
排名更高的方面
独特功能
酒店从业者喜爱的方面
该系统直观的设计便于操作,非常适合快速培训新员工。其醒目的视觉和组织元素有助于加快任务执行速度,提升员工能力,从而改善与顾客的互动体验。
Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设... Stayntouch 以其无缝集成和流畅的上手流程而著称,这得益于 David 和 Julia 等员工提供的个性化支持。这些员工提供的指导被认为非常宝贵,尤其是在系统过渡和设置方面。
Stayntouch 的服务总体可靠,很少出现重大故障,并通过云端提供持续支持。尽管总体评价良好,但一些用户也对公司快速发展背景下解决复杂问题的速度表示担忧。
酒店从业者提出异议的方面
虽然用户普遍称赞其易于访问且支持运营的报告,但他们也指出需要更具适应性的报告功能。一些报告缺乏细节或难以操作,凸显了可定制分析解决方案的必要性。
客房分配和客房服务功能因提升运营效率而获得积极反馈。然而,用户希望客房日志查看和任务安排功能能够得到改进,以满足特定的管理需求。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Yanolja Property Management System 和 Stayntouch 共享许多核心 Property Management Systems 功能,但各有独特的能力。Yanolja Property Management System 提供 157 个经验证的集成合作伙伴,而 Stayntouch 提供 187 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Yanolja Property Management System 在易用性方面领先,评分为 4.8/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Yanolja Property Management System:否。Stayntouch:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Yanolja Cloud Solution 的 HT Score 为 92,Stayntouch 的为 91。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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