The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 83 条经验证的评价后,Exely 用户最看重其 user interface, hotel operation efficiency, channel management,而 Noovy 用户则强调 易于使用, 通道连通性, 一体化功能。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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|---|---|---|
| 小型(10-24 间客房) ▾ | #23 16 条评价 | #27 13 条评价 |
| 中型(25-74 间客房) ▾ | #17 15 条评价 | #19 11 条评价 |
| 大型(75-199 间客房) | #16 3 条评价 | — |
| 超大型(200+ 间客房) | #11 1 条评价 | #15 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #22 13 条评价 | #21 17 条评价 |
| 豪华酒店 ▾ | #20 11 条评价 | #34 2 条评价 |
| 品牌/连锁酒店 | #25 2 条评价 | #33 2 条评价 |
| 长住酒店 | #21 3 条评价 | #28 1 条评价 |
按区域
| 细分市场 |
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| 北美 | #22 2 条评价 | — |
| 欧洲 ▾ | #24 2 条评价 | #12 25 条评价 |
| 亚太 ▾ | #6 28 条评价 | — |
| 中东 ▾ | #7 5 条评价 | #11 2 条评价 |
Choosing between Exely HMS by Exely and Noovy hinges on your hotel’s specific needs and operational priorities. Both products aim to streamline management, but Exely offers a broader set of features and a higher review count, especially in recent feedback. Noovy’s focus on simplicity and affordability makes it appealing for modern hoteliers, but its lower review volume and regional presence may limit confidence. Which platform aligns better with your hotel’s growth trajectory and operational complexity?
Both Exely HMS and Noovy serve as all-in-one solutions designed to replace multiple management tools, but they approach this goal differently. Exely is a comprehensive platform with 38 shared features and 3 unique capabilities, including website development and guest feedback management, catering to hotels seeking extensive customization and control. Noovy consolidates 35 shared functionalities with 15 distinct features like digital registration and real-time reporting, emphasizing ease of use and quick deployment.
Exely's extensive feature set and higher review count (48 reviews, 18 recent) suggest it’s more tested across diverse hotel types, especially in Europe and North America. Noovy, with only 21 reviews and no recent ones, may lack the proven reliability and breadth of feedback needed for larger or more complex operations.
Are you prioritizing a feature-rich platform with proven stability, or a straightforward, budget-friendly system that still covers essential operations? Your decision should reflect your hotel’s operational scale and growth plans.
If your hotel needs a flexible, feature-dense management system capable of handling complex operations, Exely is the better choice. It’s ideal for hotels seeking advanced customization options, detailed analytics, and a platform with a proven track record in multiple regions.
On the other hand, if your hotel values affordability, quick onboarding, and simplicity without sacrificing core functionalities, Noovy suits smaller or modern properties focused on automation and connectivity. Its €5 per room per month price point offers significant value for hotels wanting efficient management without the complexity.
For larger properties or those planning for growth, Exely’s extensive capabilities and higher review confidence tip the scales. Smaller hotels or startups may prefer Noovy’s straightforward approach and lower upfront costs.
Exely boasts a user rating of 4.88/5 for ease of use, with reviews highlighting its intuitive interface and effective onboarding process. Many users mention its straightforward navigation, especially during busy hours, and praise customer support for quick responses.
Noovy’s ease of use rating is slightly lower at 4.62/5, with reviews emphasizing its user-friendliness, attractive design, and fast setup. Users appreciate the simple, online platform that requires minimal training.
Edge: Exely HMS — with more recent reviews and a higher ease of use score, it demonstrates a slight edge in user experience, especially for larger teams with diverse operational needs.
Exely offers 38 shared features plus 3 exclusive ones, including gift vouchers, website development, and guest feedback management. Its unique features cater to hotels looking for customization and guest engagement tools.
Noovy provides the same core features with 15 additional capabilities such as direct billing, guest CRM, digital registration, and integrated payment terminals. Its features focus on automation, connectivity, and simplifying operations.
While Noovy's features are tailored for quick adoption, Exely’s broader and more advanced options allow hotels to customize and scale more effectively. The clear winner is Exely, with a slight edge in feature depth and variety.
Edge: Exely HMS — its larger feature set and specialized tools make it the more versatile platform for diverse hotel needs.
Exely’s customer support scores a 4.9/5, with reviews praising its quick, friendly, and knowledgeable team. Users mention that support responsiveness significantly improves the onboarding process and ongoing troubleshooting.
Noovy’s support rating is 4.71/5, with users describing the team as friendly and responsive, though some note less frequent interactions. Both platforms have positive feedback, but Exely’s support staff appears to offer slightly more consistent and prompt assistance.
Edge: Exely HMS — higher ratings and more recent reviews affirm its superior support track record.
Exely integrates with 8 verified partners, including major players like Oracle Hospitality and Booking.com, but has fewer overall connections. Noovy boasts 40 verified partners, including Omnibees, SiteMinder, and RevControl, offering broader connectivity with OTAs, CRS, and payment systems.
If extensive integrations with multiple vendors and platforms are critical, Noovy's larger partner network is advantageous. For streamlined hotel-specific integrations, Exely’s curated set may suffice.
Edge: Noovy — with 40 verified integrations and broader connectivity, it’s better suited for hotels with complex distribution needs.
Exely has a higher overall rating (0/5 vs. 5/5) based on the review scores, but this discrepancy likely stems from a data inconsistency. Notably, Exely’s reviews are more recent and detailed, with an average rating of 4.92/5 and a 98% likelihood to recommend, indicating strong current satisfaction.
Noovy’s reviews are all 5/5, but with no recent feedback and fewer total reviews, its ratings may not reflect current performance. In terms of recent, detailed feedback, Exely’s higher rating provides more confidence.
Edge: Exely HMS — the larger volume of recent reviews and higher score make it the more trusted choice.
Exely’s pricing starts at $400 per month, with no mention of a freemium or free trial. Noovy charges €5 per room per month, approximately $5.50 USD, with no free trial noted.
Exely’s higher price reflects its broader feature set and intended enterprise-level use, while Noovy’s lower cost makes it attractive for smaller properties or those seeking budget options. Be aware of potential additional costs for extra features or integrations.
Not ideal if...
Not ideal if...
Exely and Noovy target different hotel management needs, with Exely offering a feature-rich, proven platform designed for larger, more complex operations. Its broader integrations, detailed features, and higher review confidence make it the stronger choice for hotels aiming to grow and optimize revenue.
Noovy provides an affordable, user-friendly solution ideal for smaller properties or hotels prioritizing automation and connectivity without extensive customization. Its lower price point and easier onboarding are compelling, but limited reviews and regional reach may pose risks.
In conclusion, if your hotel requires a robust, scalable system with a proven track record, Exely is the clear choice. For properties seeking a straightforward, budget-conscious platform with essential management features, Noovy is worth considering.
我们分析了 2 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
该目标暂无已发布的案例研究。
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.
客户支持团队因其快速响应和乐于助人而受到赞扬,确保任何问题都能得到迅速解决,但这并非Exely独有的特点,而是一个更普遍的特点。
Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.
酒店从业者提出异议的方面
用户表示需要更高级的报告选项和自定义功能,以便进行更深入的性能分析和个性化的用户体验,而这些在当前的系统中是缺乏的。
有批评指出,该系统在高峰工作负载期间的性能存在问题,报告称加载时间过长、偶尔出现错误以及意外注销阻碍了操作流程。
排名更高的方面
独特功能
酒店从业者喜爱的方面
人们经常提到该软件的用户友好界面和对新员工的易于培训的特点,这使得它甚至适合那些技术背景较少的员工。
HotelConnect 与 Booking.com 和 Expedia 等 OTA 的直接连接被视为一大优势,简化了分销并消除了渠道经理成本。
用户非常欣赏 HotelConnect 将 PMS、渠道管理器、预订引擎、收入管理和客户沟通整合到一个平台,减少了对多个系统的需求并降低了成本。
酒店从业者提出异议的方面
与收入管理相关的功能,包括详细的报告工具和费率日历,因有助于优化酒店收入而受到赞赏。
其中提到了一些翻译问题,特别是英语以外的语言,造成了一些不便。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Exely HMS 和 Noovy 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Exely HMS 提供 8 个经验证的集成合作伙伴,而 Noovy 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Exely HMS 在易用性方面领先,评分为 4.9/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Exely HMS:否。Noovy:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Exely 的 HT Score 为 82,Noovy 的为 64。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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