The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 243 条经验证的评价后,eviivo 用户最看重其 customer service, user friendly interface and ease of use, 沟通与融合,而 Noovy 用户则强调 易于使用, 通道连通性, 一体化功能。点击任意主题查看评价者的反馈。
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预订管理
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各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #11 54 条评价 | #27 13 条评价 |
| 中型(25-74 间客房) ▾ | #18 14 条评价 | #19 11 条评价 |
| 大型(75-199 间客房) ▾ | #10 6 条评价 | — |
| 超大型(200+ 间客房) | #21 0 条评价 | #15 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #10 44 条评价 | #21 17 条评价 |
| 豪华酒店 ▾ | #7 35 条评价 | #34 2 条评价 |
| 品牌/连锁酒店 ▾ | #10 19 条评价 | #33 2 条评价 |
| 长住酒店 ▾ | #10 12 条评价 | #28 1 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #10 30 条评价 | — |
| 欧洲 ▾ | #3 152 条评价 | #12 25 条评价 |
| 亚太 | #25 2 条评价 | — |
| 中东 | #21 0 条评价 | #11 2 条评价 |
As a hotelier evaluating hotel management software, your goal is to choose a platform that simplifies operations, boosts revenue, and enhances guest experiences. eviivo Suite™ by eviivo addresses the needs of independent and small-scale properties, especially in the UK and Europe, while Noovy aims to serve modern hoteliers seeking an all-in-one, cost-effective solution. Both products meet core management needs but diverge in features, user experience, and market presence.
Given that eviivo has a significantly larger review base with recent feedback and a higher overall rating, it’s currently the more trusted choice for most hoteliers. But does it suit your specific property profile and operational priorities?
eviivo’s strength lies in its long-standing presence and extensive feature set tailored for independent accommodations like B&Bs, inns, and smaller hotels. It offers 54 shared and unique features, including guest feedback management, website development, and ancillary revenue tracking, which are absent in Noovy.
Noovy’s approach centers on simplicity and automation, integrating PMS, channel management, booking engine, and revenue tools into one platform with a focus on user-friendliness. It offers fewer features overall—50 in total—but emphasizes ease of use and efficiency, especially for boutique and branded hotels.
The decision hinges on whether you prioritize a feature-rich platform with proven reliability or a streamlined system designed for rapid operation. Do you need extensive customization and integrations, or is simplicity and quick onboarding more critical?
If your hotel primarily needs a tried-and-true system with broad regional adoption, especially if you operate in the UK or Europe serving bed & breakfasts, inns, or independent properties, eviivo is the clear choice. Its reviews highlight its ease of use, excellent support, and proven ability to increase operational efficiency, demonstrated by a 191 review count and recent feedback.
Conversely, if your hotel is a modern boutique or branded property seeking an all-in-one solution that combines PMS, channel management, booking, and revenue management at a competitive price (€5 per room/month), Noovy might appeal. Its reviews—though fewer, with 21 total and recent feedback—emphasize ease, reliability, and a positive support experience.
In short, choose eviivo if your focus is on reliability, extensive features, and a mature platform; opt for Noovy if you prefer a sleek, cost-effective, integrated system with quick onboarding.
eviivo scores a solid 4.48/5 for ease of use, with reviews praising its intuitive interface for booking, billing, and reporting. The onboarding process is generally smooth, reflected in a 4.38/5 rating, though some users note the interface could be more modern, and support chat can sometimes be inconsistent.
Noovy edges slightly ahead with a 4.62/5 rating, with users finding it remarkably user-friendly, fast, and straightforward, especially for small teams. Support is highly rated at 4.71/5, and users emphasize that the platform's simplicity reduces training time and operational complexity.
Edge: Noovy.
eviivo offers 54 features, including guest feedback management, website building, shift planning, employee messaging, and gift vouchers—many of which are absent in Noovy. Its unique features support diverse operational needs, especially for independent hotels aiming to grow direct bookings and manage guest relations.
Noovy, with 50 features, consolidates PMS, channel management, booking engine, and revenue tools into a single platform, with standout features like rules-based room assignments, GDPR compliance, and integrated ID scanners. It simplifies operations by reducing the need for multiple systems.
While eviivo boasts more features overall, Noovy's core strength is its integration of essential tools into an easy-to-use interface. For comprehensive operations, eviivo has the edge.
Edge: eviivo.
eviivo’s customer support is rated 4.57/5, with reviewers citing professionalism, quick problem resolution, and thorough training. However, some mention occasional chat support delays and room for improvement in communication.
Noovy has a slightly higher support rating of 4.71/5, with users describing support as friendly, fast, and very helpful. Given the limited number of reviews, support quality appears consistently high, and users appreciate the responsiveness.
Edge: Noovy.
eviivo integrates with 32 verified partners, including major OTAs, channel managers, and revenue tools such as TripAdvisor, PriceLabs, and D-Edge. Shared integrations include Stripe and GuestRevu, but eviivo’s partner network is slightly smaller.
Noovy offers 40 verified integrations, including prominent OTA and PMS partners like Shiji Group, Revinate, and HotelTime. Its broader partner network provides more options for connecting your hotel to third-party tools.
Given the larger number of verified partners, edge: Noovy.
eviivo’s reviews span various segments, with only 4% rating it highly for luxury properties and 41% for bed & breakfasts. Recent reviews highlight operational ease but also mention interface limitations and support issues.
Noovy has a higher overall rating—5/5—based on 21 reviews, predominantly from boutique and city hotels. Users in recent feedback praise its user-friendliness and responsiveness.
Edge: Noovy.
eviivo charges a base price of $700/month, with no free tier or trial info publicly available. Its pricing is typical for feature-rich platforms but may be a barrier for smaller properties.
Noovy offers a more affordable €5 per room per month, with no upfront implementation or trial fees, making it attractive for small, budget-conscious hotels.
If budget is a major concern, edge: Noovy.
Not ideal if you require an ultra-modern interface or are in regions where Noovy's presence is stronger.
Not ideal if you need a deeply regionalized platform or extensive customization options.
eviivo is a mature, feature-rich platform trusted by many independent properties, especially in Europe, with a robust support network and extensive integrations. Its larger review base and recent feedback make it the more reliable choice for hotels seeking proven stability and depth.
Noovy excels in simplicity, fast onboarding, and affordability, appealing to boutique hotels and modern hoteliers who want an all-in-one system that’s easy to operate. Its higher user satisfaction ratings and broader integrations make it a compelling choice for smaller, digitally-savvy properties.
If your hotel values reliability, regional support, and a broad feature set, go with eviivo. For a modern, budget-friendly, and streamlined management experience, Noovy is the better pick.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
与短信和WhatsApp等通讯工具的集成是一项显著功能,许多用户都赞赏其简化客户互动的方式。这有助于提升客户体验的定制化和个性化程度。
酒店从业者提出异议的方面
尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户... 尽管Eviivo的在线聊天支持服务总体上广受好评,但一些用户反映其存在一些不足,例如客服人员在线时间有限、服务质量参差不齐等。改进这些方面有助于提升整体客户服务体验。
Eviivo高效的预订管理功能备受赞誉,可帮助酒店跨渠道无缝管理客房供应和预订情况。这通过确保有效的入住率管理,提升了收益优化。
排名更高的方面
独特功能
酒店从业者喜爱的方面
人们经常提到该软件的用户友好界面和对新员工的易于培训的特点,这使得它甚至适合那些技术背景较少的员工。
HotelConnect 与 Booking.com 和 Expedia 等 OTA 的直接连接被视为一大优势,简化了分销并消除了渠道经理成本。
用户非常欣赏 HotelConnect 将 PMS、渠道管理器、预订引擎、收入管理和客户沟通整合到一个平台,减少了对多个系统的需求并降低了成本。
酒店从业者提出异议的方面
与收入管理相关的功能,包括详细的报告工具和费率日历,因有助于优化酒店收入而受到赞赏。
其中提到了一些翻译问题,特别是英语以外的语言,造成了一些不便。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 Noovy 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 32 个经验证的集成合作伙伴,而 Noovy 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy 在易用性方面领先,评分为 4.7/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。Noovy:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。eviivo 的 HT Score 为 88,Noovy 的为 64。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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