项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
在分析了 272 条经验证的评价后,eviivo 用户最看重其 客户支持与培训质量, 易用性和直观的日常管理, 渠道管理与ota同步,而 Noovy 用户则强调 易于使用, 通道连通性, 一体化功能。点击任意主题查看评价者的反馈。
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易用性和直观的日常管理
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渠道管理与OTA同步
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账单、发票和支付流程
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合同、定价和账户条款的困扰
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收益管理
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网站模板和定制限制
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各产品在不同酒店规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #11 65 条评价 | #28 11 条评价 |
| 中型(25-74 间客房) ▾ | #17 18 条评价 | #19 13 条评价 |
| 大型(75-199 间客房) ▾ | #14 6 条评价 | — |
| 超大型(200+ 间客房) | #20 0 条评价 | #16 1 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #11 53 条评价 | #22 17 条评价 |
| 豪华酒店 ▾ | #7 39 条评价 | #35 2 条评价 |
| 品牌/连锁酒店 ▾ | #11 21 条评价 | #35 2 条评价 |
| 长住酒店 ▾ | #8 18 条评价 | #30 1 条评价 |
按区域
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| 北美 ▾ | #10 34 条评价 | — |
| 欧洲 ▾ | #3 187 条评价 | #12 25 条评价 |
| 亚太 | #25 2 条评价 | — |
| 中东 | #21 0 条评价 | #12 2 条评价 |
Eviivo Suite and Noovy both target independent accommodation providers with comprehensive property management capabilities, but they diverge sharply in scale, feature depth, and market presence. Eviivo, with 245 verified reviews and 30 recent ones, scores 4.8 overall, reflecting broad adoption among small to medium hotels, B&Bs, and vacation rentals across 22 countries. Noovy, newer with 27 reviews and zero recent ratings, holds a perfect 5.0 but with less market penetration and fewer recent user experiences.
Both systems centralize reservations, channel management, and guest communication to reduce manual work and improve revenue management. Eviivo excels with a robust automation toolkit and diverse integrations, while Noovy offers tighter all-in-one integration with features like automated payments and web-based check-in. The choice depends on property complexity, size, and required integrations.
If your property is a small to medium-sized independent hotel, B&B, or vacation rental seeking a mature, widely-adopted system with extensive OTA synchronization, select eviivo. Its 245 reviews, including 30 recent ones averaging 4.4 stars, demonstrate sustained satisfaction and operational reliability. Eviivo fits properties requiring advanced automation, guest feedback management, and multi-property control, as evidenced in the case studies of hotels growing from a dozen to over 200 rooms.
If you operate a boutique or city center hotel valuing a modern, tightly integrated all-in-one system with automated payments and streamlined guest check-in, Noovy is suitable. Despite having fewer reviews (27, none recent), it maintains a 5.0 rating and strong support scores. Noovy's unique features like rules-based room assignments and ID scanning appeal to properties with more complex front desk workflows. However, the limited recent review volume suggests caution for very large or rapidly scaling hotels.
Eviivo and Noovy score similarly on ease of use—4.5 versus 4.7 respectively—and onboarding, 4.4 and 4.5. Reviews for eviivo highlight intuitive navigation and fast front desk training: "Our desk training is super fast as eviivo is so intuitive," reflecting time savings for staff. Noovy users praise its friendly and visual interface with quick learning curves: "Training new employees is incredibly easy." However, Noovy users occasionally note confusion with complex functionality and desire more training.
Staff adoption is strong for both, but eviivo's larger user base provides more shared user experiences confirming usability across diverse teams. Noovy's fewer reviews limit confidence in broad ease of use but customers report positive onboarding and support during adoption.
Edge: Even.
Eviivo offers 54 features including 8 unique ones: website development, guest feedback management, guest app, shift planning, employee messaging, ancillary revenue tracking, SOC2 compliance, and gift vouchers. These empower hotels to customize branding, engage guests pre- and post-stay, and manage staff schedules—all critical for multi-department operations in boutique hotels and resorts.
Noovy provides 50 features with 4 unique capabilities: point of sale, rules-based room assignments, GDPR compliance, and integrated ID & passport scanning. The POS integration supports hotel restaurants or bars, a workflow eviivo lacks. Rules-based room assignments automate room allocation based on preferences or restrictions, streamlining front desk operations. GDPR compliance and ID scanning enhance legal and security protocols, especially important in EU markets.
Eviivo’s unique features support revenue growth and operational control beyond core PMS functions, while Noovy’s exclusives focus on front desk efficiency and regulatory compliance.
Edge: eviivo Suite™ HMS by eviivo.
Noovy leads in customer support ratings with a 4.8 overall and 4.5 onboarding score versus eviivo’s 4.5 and 4.4. Noovy users emphasize fast, friendly, and reliable support: "Rabiu is always there to assist me and answer within the time needed." Eviivo reviewers also note responsive and knowledgeable assistance but mention inconsistencies and difficulty reaching agents, especially during forced system transitions, which caused significant revenue loss for some users.
Noovy’s smaller user base and no recent reviews could mean current support quality is untested at scale. Eviivo’s extensive experience handling thousands of customers provides a breadth of support scenarios, though some dissatisfaction remains.
Edge: Noovy by Noovy.
Noovy has 41 verified integrations, 17% more than eviivo’s 35. Both share 8 common partners, including RoomPriceGenie, Asksuite, Easyway, GuestRevu, Omniboost, Stripe, MARA Solutions, and Customer Alliance, covering rate management, guest communication, and payment processing.
Eviivo integrates exclusively with platforms like Hotelchamp, Tripadvisor, eRevMax, D-Edge, Duve, PriceLabs, and CheKin, beneficial for hotels seeking advanced revenue management and OTA exposure.
Noovy’s unique partners include SiteMinder, Revinate, Shiji Group, Bookassist, and Omnibees, advantageous for hotels needing robust channel management and guest engagement in broader global markets, including Asia Pacific and Middle East.
Hotels with complex distribution strategies or those valuing deep OTA connectivity may prefer Noovy’s wider integration ecosystem, while properties prioritizing revenue optimization and guest feedback may favor eviivo’s network.
Edge: Noovy by Noovy.
Overall ratings show eviivo at 4.8/5 across 245 reviews and Noovy at 5.0/5 across 27 reviews. However, eviivo’s 30 recent reviews average 4.4, indicating slightly lower but stable satisfaction, while Noovy has no recent reviews, limiting confidence in current performance.
Segment ratings favor eviivo in Bed & Breakfast & Inns (4.7 from 133 reviews) and Vacation Rentals (4.7 from 56 reviews) where Noovy has fewer than 5 reviews. Noovy excels in Boutique (4.9 from 17 reviews) and City Center Hotels (5.0 from 17 reviews), sectors where eviivo also scores well (4.8).
For limited service and budget hotels, eviivo holds a 4.9 average from 36 reviews, while Noovy has 4.9 from 9. High-volume segments like airport/conference hotels rate Noovy at a perfect 5.0 (9 reviews) versus eviivo’s 4.8 (31 reviews).
Given eviivo’s volume and recency, its ratings are more representative for small to medium independent properties. Noovy’s high ratings are promising but based on limited and older data.
Edge: Even.
Eviivo charges a base price of $700 with no monthly flat or per-room fees and no implementation fees. Noovy’s base price is $600, similarly without monthly or per-room fees or implementation charges. Neither product offers a free trial.
Both products’ pricing models rely on a fixed base cost, which may suit properties wanting predictable expenses. However, neither breaks down pricing per room or per transaction, so buyers should inquire about total cost of ownership based on property size and booking volumes.
Not ideal if:
Not ideal if:
Eviivo Suite and Noovy both offer comprehensive hotel management systems tailored to independent properties but differ fundamentally in maturity, feature focus, and market footprint. Eviivo emphasizes scalable automation, broad OTA integration, and operational control for small to medium portfolios, while Noovy concentrates on integrated payment automation and front desk efficiency for boutique and city center hotels.
Choose eviivo if you want a proven system with long-standing customer success stories, extensive reporting, guest engagement tools, and over 245 reviews confirming usability and stability. Its unique features in guest apps, shift planning, and ancillary revenue tracking facilitate growth and operational sophistication.
Choose Noovy if you prioritize a modern all-in-one platform with strong payment automation, integrated ID scanning, and GDPR compliance, especially for boutique hotels or city center properties. Its higher customer support ratings and unique POS integration suit properties aiming to consolidate technology stacks and enhance front desk workflows.
The choice hinges on your property’s size, operational complexity, and feature priorities, with eviivo better for multi-property growth and Noovy for integrated simplicity and compliance.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 多币种 | ||
| 礼品卡 | ||
| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 交易电子邮件(预订、账单等) | ||
| 自动化夜间审计 | ||
| 付款请求 | ||
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营销与电子商务
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| 原生电子邮件营销 | ||
| 团体预订引擎 | ||
| 网站开发 | ||
| 预订引擎 | ||
| 频道管理员 | ||
| 礼品卡 | ||
| 交易电子邮件(预订、账单等) | ||
| 宾客沟通(短信) | ||
| 原生电子邮件营销 | ||
| 宾客资料 | ||
| 客户关系管理 | ||
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管理和配置
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| 多种语言 | ||
| 多币种 | ||
| 集中用户和角色管理 | ||
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用户管理
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| 原生电子邮件营销 | ||
| 客人反馈管理 | ||
| 礼品卡 | ||
| 交易电子邮件(预订、账单等) | ||
| 宾客资料 | ||
| 集中消息传递 | ||
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前台
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| 客人反馈管理 | ||
| 家政 | ||
| 物业管理系统 | ||
| 自动化夜间审计 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 移动应用程序 | ||
| 日历视图 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 客人反馈管理 | ||
| 礼品卡 | ||
| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用程序 | ||
| 网上值机 | ||
| 网上结账 | ||
| 宾客留言 | ||
| 交易电子邮件(预订、账单等) | ||
| 平板电脑/自助值机 | ||
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家政
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| 家政 | ||
| 自动空间优化 | ||
| 客房服务手机应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班规划 | ||
| 员工信息 | ||
| 网上结账 | ||
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付款
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| 多币种 | ||
| 礼品卡 | ||
| 付款请求 | ||
| 直接计费 | ||
| 自动提醒 | ||
| 集成支付终端和读卡器 | ||
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预订管理
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| 评分购物模块 | ||
| 物业管理系统 | ||
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放式磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 自动分配 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、账单等) | ||
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收入管理
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| 评分购物模块 | ||
| 收益管理模块 | ||
| 定价情报 | ||
| 频道管理员 | ||
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR 规定 | ||
| SOC2投诉 | ||
| 税务配置 | ||
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支持与培训
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| 全天候在线支持 | ||
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食品与饮料
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
该目标暂无已发布的案例研究。
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
该目标暂无已发布的案例研究。
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
支持是最常被提及的优势之一,许多评论者称赞在设置和日常问题中获得了快速、有人情味且专业的帮助。然而,也有人反映聊天质量不稳定、客服难以联系、响应速度慢... 支持是最常被提及的优势之一,许多评论者称赞在设置和日常问题中获得了快速、有人情味且专业的帮助。然而,也有人反映聊天质量不稳定、客服难以联系、响应速度慢,以及缺乏24/7的服务覆盖。
评审者反复表示,Eviivo 操作简单、直观,便于日常酒店运营。它能减少手工工作,提高小型酒店和宾馆的预订、日程安排和预订管理效率。
许多用户看重Eviivo能够在一个平台上推送房源、价格和预订信息到多个OTA,减少重复录入并节省时间。多篇评论还提到渠道管理软件运行良好,帮助酒店更高效地管理... 许多用户看重Eviivo能够在一个平台上推送房源、价格和预订信息到多个OTA,减少重复录入并节省时间。多篇评论还提到渠道管理软件运行良好,帮助酒店更高效地管理多渠道分销。
酒店经营者提出异议的方面
一小部分但重要的评论表达了对合同续签条款、自动扣费以及预订相关费用的不满。这些评论表明,买家在做出决定前应关注商业条款、续签的灵活性以及总拥有成本。
一个反复出现的问题是,网站模板和设计选项感觉僵硬、过时或定制性不足。用户还希望在发票格式、房型展示选项和整体展示方面有更多的灵活性,以更好地匹配他们的... 一个反复出现的问题是,网站模板和设计选项感觉僵硬、过时或定制性不足。用户还希望在发票格式、房型展示选项和整体展示方面有更多的灵活性,以更好地匹配他们的品牌和本地需求。
排名更高的方面
独特功能
酒店经营者喜爱的方面
人们经常提到该软件的用户友好界面和对新员工的易于培训的特点,这使得它甚至适合那些技术背景较少的员工。
HotelConnect 与 Booking.com 和 Expedia 等 OTA 的直接连接被视为一大优势,简化了分销并消除了渠道经理成本。
用户非常欣赏 HotelConnect 将 PMS、渠道管理器、预订引擎、收入管理和客户沟通整合到一个平台,减少了对多个系统的需求并降低了成本。
酒店经营者提出异议的方面
与收入管理相关的功能,包括详细的报告工具和费率日历,因有助于优化酒店收入而受到赞赏。
其中提到了一些翻译问题,特别是英语以外的语言,造成了一些不便。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。eviivo Suite™ HMS 和 Noovy 共享许多核心 Hotel Management Software 功能,但各有独特的能力。eviivo Suite™ HMS 提供 35 个经验证的集成合作伙伴,而 Noovy 提供 41 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Noovy 在易用性方面领先,评分为 4.7/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
eviivo Suite™ HMS:否。Noovy:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。eviivo 的 HT Score 为 89,Noovy 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐