项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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|---|---|---|
| 小型(10-24 间客房) ▾ | #36 3 条评价 | — |
| 中型(25-74 间客房) | #31 2 条评价 | — |
按酒店类型
| 细分市场 |
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|---|---|---|
| 精品酒店 | #35 2 条评价 | — |
| 豪华酒店 | #32 3 条评价 | — |
| 品牌/连锁酒店 | #29 2 条评价 | — |
| 长住酒店 | #34 0 条评价 | — |
按区域
| 细分市场 |
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|---|---|---|
| 北美 | #24 1 条评价 | — |
| 欧洲 | #33 1 条评价 | — |
| 亚太 | #17 2 条评价 | — |
Choosing between Easy Innkeeping by GraceSoft and sliQue GRM hinges on your hotel’s operational needs and strategic priorities. Both platforms aim to streamline management, but they serve fundamentally different markets and functionalities. GraceSoft is a dedicated hotel management system with a long-standing presence, while sliQue focuses on connected business systems, primarily in real estate, with limited hotel-specific features. How do these differences affect your decision?
GraceSoft offers a comprehensive, hotel-centric property management solution, whereas sliQue’s platform is more generalized, emphasizing automation, analytics, and IoT connectivity. Your choice should reflect whether your priority is robust hotel operations or integrated business automation. Are you prepared to invest in a specialized hotel system, or are you seeking an adaptable, tech-driven platform?
The core distinction is that Easy Innkeeping is tailored explicitly for hotels, inns, cabins, ranches, and vacation rentals with a focus on reservations, guest communications, housekeeping, and revenue management. SliQue’s GRM, on the other hand, is primarily designed for real estate management, with features like tenant tracking, lease management, and property analytics.
While GraceSoft provides a suite of hotel-centric functionalities—over 44 unique features—sliQue offers only one unique feature: its Housekeeping Mobile App, which is not core to hotel operations. If your hotel needs to streamline guest management, online check-in, and revenue optimization, GraceSoft clearly serves that purpose better. Would you rather focus on property-specific tools or broader business automation?
If your hotel prioritizes detailed guest management, online booking, and revenue tools, go with GraceSoft. Its extensive feature set is designed specifically for hospitality, and its recent reviews highlight ease of use, customer support, and high ROI.
Choose sliQue if your hotel is part of a larger real estate or property portfolio that would benefit from automation, IoT connectivity, and data analytics. However, given the lack of recent reviews and hotel-specific features, sliQue seems less suited for typical hotel operations. Are you looking for a hotel-focused PMS or an adaptable business automation platform?
GraceSoft scores 4.4 out of 5 for ease of use, based on user reviews praising its intuitive interface, onboarding process rated at 4.67/5, and excellent customer support rated 5/5. Reviewers cite its user-friendliness and support team availability as key strengths, making staff adoption straightforward.
SliQue has no recent reviews or ratings, which makes it difficult to assess usability. Its platform, focused on integrated robotics and automation, likely caters to tech-savvy users, but without concrete hotel-specific feedback, its ease of use remains uncertain. Edge: Easy Innkeeping.
GraceSoft offers 44 hotel-specific features, including online check-in/out, channel management, guest CRM, automated night audits, and integrated POS. These tools directly support daily hotel operations and guest experiences.
SliQue provides only one feature, the Housekeeping Mobile App, which is a valuable addition but not comparable in scope. Its platform emphasizes automation, IoT, and analytics beyond the hotel industry. If your focus is comprehensive hotel management, GraceSoft’s extensive feature set is unmatched. Edge: Easy Innkeeping.
GraceSoft’s support receives perfect ratings, with reviews emphasizing prompt, courteous assistance and an onboarding process rated at 4.67/5. Its support team is a significant advantage for hoteliers needing reliable, ongoing help.
SliQue has no recent support reviews, and its platform has limited hotel-specific references. Given the importance of support in daily hotel operations, GraceSoft’s proven customer care makes it the better choice. Edge: Easy Innkeeping.
GraceSoft has no verified third-party integrations listed, which might limit connectivity with other tools. SliQue has one verified partner, Oracle Hospitality, but with few integrations overall.
However, GraceSoft’s extensive internal features reduce reliance on third-party integrations, while sliQue’s focus on automation may require external systems. For hotel-specific operational integration, GraceSoft’s approach is more comprehensive. Edge: GraceSoft.
GraceSoft has accumulated five reviews in the past six months, with an overall satisfaction rate of 80%. Its users span luxury hotels, city center properties, resorts, and others, with high ratings for ease of use, customer support, and ROI.
SliQue has no recent reviews or ratings, making it difficult to gauge user satisfaction. The current positive feedback for GraceSoft indicates it is more trusted and valued by hoteliers. Edge: Easy Innkeeping.
GraceSoft’s pricing starts at $300 per month, with no free trial, implementation fees, or additional charges. Its transparent pricing makes budgeting straightforward for small to midsized hotels.
SliQue’s pricing details are unavailable, and it does not offer a trial. Its platform seems geared more toward enterprise or real estate markets, possibly implying higher or customized costs. For hotel management purposes, GraceSoft provides clearer value.
Not ideal if:
Not ideal if:
GraceSoft’s Easy Innkeeping stands out as a reliable, feature-rich property management system built specifically for hospitality. It offers extensive tools, strong support, and recent positive reviews, making it a solid choice for hotels of various sizes.
sliQue GRM, while innovative in automation and analytics, lacks recent hotel-specific reviews and features tailored explicitly to hotel management. Its platform appears more suited for real estate or corporate automation rather than daily hotel operations.
If your hotel strategy focuses on guest experience, operational efficiency, and proven support, GraceSoft is the clear choice. However, if your property is part of a broader asset management portfolio or looks to integrate robotics and IoT, sliQue may align better with future growth plans.
In conclusion, for most hotels seeking a dependable, comprehensive management solution with current user validation, Easy Innkeeping by GraceSoft should be your primary consideration.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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会计与金融
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| 多币种 | ||
| 礼品卡 | ||
| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 交易电子邮件(预订、账单等) | ||
| 自动化夜间审计 | ||
| 付款请求 | ||
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营销与电子商务
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| 原生电子邮件营销 | ||
| 团体预订引擎 | ||
| 网站开发 | ||
| 预订引擎 | ||
| 频道管理员 | ||
| 礼品卡 | ||
| 交易电子邮件(预订、账单等) | ||
| 宾客沟通(短信) | ||
| 原生电子邮件营销 | ||
| 宾客资料 | ||
| 客户关系管理 | ||
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管理和配置
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| 多种语言 | ||
| 多币种 | ||
| 集中用户和角色管理 | ||
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用户管理
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| 原生电子邮件营销 | ||
| 客人反馈管理 | ||
| 礼品卡 | ||
| 交易电子邮件(预订、账单等) | ||
| 宾客资料 | ||
| 集中消息传递 | ||
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前台
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| 客人反馈管理 | ||
| 家政 | ||
| 物业管理系统 | ||
| 自动化夜间审计 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 移动应用程序 | ||
| 日历视图 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 客人反馈管理 | ||
| 礼品卡 | ||
| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用程序 | ||
| 网上值机 | ||
| 网上结账 | ||
| 宾客留言 | ||
| 交易电子邮件(预订、账单等) | ||
| 平板电脑/自助值机 | ||
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家政
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| 家政 | ||
| 自动空间优化 | ||
| 客房服务手机应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班规划 | ||
| 员工信息 | ||
| 网上结账 | ||
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付款
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| 多币种 | ||
| 礼品卡 | ||
| 付款请求 | ||
| 直接计费 | ||
| 自动提醒 | ||
| 集成支付终端和读卡器 | ||
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预订管理
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| 评分购物模块 | ||
| 物业管理系统 | ||
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放式磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 自动分配 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、账单等) | ||
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收入管理
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| 评分购物模块 | ||
| 收益管理模块 | ||
| 定价情报 | ||
| 频道管理员 | ||
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR 规定 | ||
| SOC2投诉 | ||
| 税务配置 | ||
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支持与培训
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| 全天候在线支持 | ||
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食品与饮料
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| 销售点 |
评分差异最大的方面
这取决于您的需求。GraceSoft Easy Innkeeping 和 sliQue GRM 共享许多核心 Hotel Management Software 功能,但各有独特的能力。GraceSoft Easy Innkeeping 提供 0 个经验证的集成合作伙伴,而 sliQue GRM 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。GraceSoft Easy Innkeeping 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
GraceSoft Easy Innkeeping:否。sliQue GRM:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。GraceSoft 的 HT Score 为 0,Slique 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐