项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 25 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
HOIST GROUP 表现出色 .
Noovy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment processing and Housekeeping module.
基于 HTR 上 25 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $600/月 |
| 经验证的评价 | 0 | 25 |
在分析了 25 条经验证的评价后,HOIST GROUP 用户最看重其 ,而 Noovy 用户则强调 易于使用, 客户服务, 自动付款处理。点击任意主题查看评价者的反馈。
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易于使用
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客户服务
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自动付款处理
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直接 OTA 集成
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设计
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报告工具
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翻译问题
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 | HOIST GROUP |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #41 9 条评价 |
| 中型(25-74 间客房) ▾ | — | #36 14 条评价 |
按酒店类型
| 细分市场 | HOIST GROUP |
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|---|---|---|
| 精品酒店 ▾ | — | #39 14 条评价 |
| 豪华酒店 | — | #56 2 条评价 |
| 品牌/连锁酒店 | — | #54 2 条评价 |
按区域
| 细分市场 | HOIST GROUP |
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| 欧洲 ▾ | — | #24 23 条评价 |
| 中东 | — | #15 2 条评价 |
Choosing between HotSoft by HOIST GROUP and Noovy PMS hinges on your hotel’s specific operational needs, budget, and growth plans. Both systems aim to simplify hotel management but diverge sharply in features, usability, and market presence. HotSoft, with zero reviews and a lack of recent data, seems to be a legacy product with limited current relevance. Conversely, Noovy boasts a robust, recent review base and high user satisfaction. Are you ready to prioritize modern, highly-rated solutions?
HotSoft by HOIST GROUP is a traditional, comprehensive property management system built to centralize core hotel operations like reservations, billing, and housekeeping. However, it lacks recent reviews, meaning its current effectiveness and user satisfaction are uncertain. Noovy, on the other hand, is a cloud-based platform with 19 recent reviews, all highly positive, demonstrating its ongoing development and strong user approval.
The main divergence is in their feature scope and user feedback. HotSoft’s profile suggests it’s more suited to large, established properties or hotel groups seeking an integrated legacy system—yet the absence of recent reviews raises questions about ongoing support and updates. Noovy’s recent reviews emphasize ease of use, automation, and affordability, making it appealing to a broad range of hotels, especially independent and boutique properties. Is a modern, well-rated platform more aligned with your hotel’s growth trajectory?
If your hotel needs a modern, user-friendly system with extensive automation, multiple integrations, and ongoing support, Noovy is the clear choice. Its 19 recent reviews and 4.84/5 ease-of-use rating reflect current customer satisfaction. If you prioritize a traditional, possibly larger-scale solution with a focus on core operational features—despite the lack of recent data—HotSoft might be your initial consideration, but its current market presence is questionable.
For independent hotels, boutique properties, or hotels seeking rapid onboarding and modern features, Noovy’s platform aligns better. Larger hotels or groups that prefer a legacy system with integrated modules and a long-standing vendor might lean toward HotSoft, but the absence of recent reviews makes this a risky choice today. Considering recent user feedback, is a flexible, cloud-based solution better suited for your hotel’s future?
Noovy’s reviews consistently highlight its intuitive, user-friendly interface, with a 4.84/5 ease-of-use score and detailed positive feedback about quick onboarding and reliable support. Users appreciate its straightforward navigation, which minimizes training time and operational errors. HotSoft, meanwhile, has a 0/5 ease-of-use score and no recent reviews, indicating either outdated design or little current customer feedback—raising doubts about its ease of adoption.
Edge: Noovy.
Noovy offers an extensive suite of 48 features, including a channel manager, booking engine, revenue management, guest CRM, digital registration, and automated payments—features that HotSoft seemingly lacks entirely. HotSoft appears to cover only basic property management functions, with no added modules or integrations as per available data.
Noovy’s broad feature set supports automation, guest engagement, and revenue optimization, making it a more comprehensive choice for modern hoteliers. HotSoft’s limited functionality and lack of recent updates suggest it may not meet evolving industry demands. Which set of features do you need to grow your hotel?
Edge: Noovy.
Noovy scores a 4.89/5 for customer support, with recent reviews praising its friendly, quick, and effective service. Customers mention 24/7 support, seamless onboarding, and proactive issue resolution as key strengths. HotSoft has no recent reviews or ratings, making it impossible to assess its current support quality, which raises risks for hoteliers needing reliable assistance.
Given the recent user praise, Noovy’s support is a significant advantage. Edge: Noovy.
Noovy integrates with 40 verified partners, including major OTAs, CRS, revenue, and payment solutions. Its integrations support a seamless flow of reservations, payments, and guest communications. HotSoft has no verified integrations listed, which limits its ability to connect with third-party systems, potentially requiring manual processes or custom development.
For hotels looking for a flexible, connected system, Noovy’s integrations are a clear benefit. Edge: Noovy.
Noovy’s reviews are all recent, with a perfect 5/5 rating from 19 reviewers, mainly from boutique and city-center hotels. HotSoft’s score is 0/5 with no recent reviews, leaving its current user satisfaction ambiguous.
Recent feedback indicates that Noovy’s users are highly satisfied, especially in terms of ease of use, automation, and support. HotSoft’s credibility is questionable without recent validation. Edge: Noovy.
HotSoft’s pricing is not publicly disclosed, suggesting it may involve custom quotes or be targeted at larger hotel chains. Noovy charges €5 per room per month, totaling approximately $600 annually for a typical property, with no setup or hidden fees.
For budget-conscious hotels or independent operators, Noovy’s transparent, affordable pricing offers clear value. HotSoft’s unclear pricing makes it difficult to compare value directly.
If cost transparency is critical, Noovy is the more accessible option.
Not ideal if:
Not ideal if:
At its core, Noovy is a modern, cloud-based hotel management platform with a broad feature set, high user satisfaction, and recent positive reviews. HotSoft appears to be an outdated or less supported legacy system lacking recent validation or reviews, making it a risky choice for hotels today.
If your hotel needs a flexible, easy-to-adopt system supported by current users, Noovy is the clear winner. It provides essential automation, integrations, and support at an affordable price. HotSoft might suit large, traditional chains with existing infrastructure but is unlikely to meet the expectations of today’s hotel operators.
For most hotels seeking growth, efficiency, and modern features, Noovy’s recent performance and customer feedback make it the recommended choice.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
| HOIST GROUP |
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| 起始价格 | — | 起价 $600/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 | HOIST GROUP |
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
酒店经营者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店经营者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
独特功能
评分差异最大的方面
这取决于您的需求。HOIST GROUP - HotSoft 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HOIST GROUP - HotSoft 提供 0 个经验证的集成合作伙伴,而 Noovy PMS 提供 41 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
HOIST GROUP - HotSoft:否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。HOIST GROUP 的 HT Score 为 0,Noovy 的为 76。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐