The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 353 条经验证的评价后,Clock 用户最看重其 ease of use and intuitive design, 预订和客房管理, 集成与自动化,而 Noovy 用户则强调 易于使用, 客户服务, 自动付款处理。点击任意主题查看评价者的反馈。
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预订和客房管理
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客户服务
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集成与自动化
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自动付款处理
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培训和入职
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直接 OTA 集成
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设计
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报告工具
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #11 117 条评价 | #39 11 条评价 |
| 中型(25-74 间客房) ▾ | #7 157 条评价 | #38 12 条评价 |
| 大型(75-199 间客房) ▾ | #17 9 条评价 | — |
| 超大型(200+ 间客房) ▾ | #11 5 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #8 165 条评价 | #38 14 条评价 |
| 豪华酒店 ▾ | #11 80 条评价 | #54 2 条评价 |
| 品牌/连锁酒店 ▾ | #8 62 条评价 | #52 2 条评价 |
| 长住酒店 ▾ | #9 27 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #17 30 条评价 | — |
| 欧洲 ▾ | #3 228 条评价 | #22 23 条评价 |
| 亚太 ▾ | #11 13 条评价 | — |
| 中东 | #17 2 条评价 | #16 2 条评价 |
Choosing the right Property Management System (PMS) can elevate your hotel’s operations, guest experience, and profitability. Clock PMS and Noovy PMS both aim to streamline hotel workflows, but they differ significantly in features, user base, and recent review momentum. Clock offers a comprehensive, feature-rich platform with over 250 reviews, most recent in the last six months, giving it a data confidence edge. Noovy, while newer with fewer reviews, specializes in automation and affordability. How do these differences impact your decision?
Both Clock PMS and Noovy PMS solve core hotel management needs—reservations, rates, invoicing, and guest communication. Clock’s extensive suite includes over 50 features such as guest profiles, multi-currency handling, and integrations with payment and activity booking tools, making it suitable for hotels seeking a full-service platform. Noovy emphasizes ease and automation, with features like direct OTA integrations, automated payments, and a simple onboarding process, ideal for hotels prioritizing quick deployment and minimal training.
Clock’s larger review count (251 reviews) and recent feedback (6 reviews in the last six months) provide more current insights, suggesting a more tested and stable product. Noovy’s reviews (19 total, none in the last six months) reflect a newer but rapidly growing platform focused on automation and cost-efficiency. Do you prefer a robust, all-in-one system or a streamlined, automation-focused solution?
If your hotel requires a comprehensive platform that covers reservations, front desk, invoicing, housekeeping, guest messaging, and extensive integrations, Clock PMS is the clear choice. Its broad feature set and proven scalability suit mid-to-large hotels or those with complex operations seeking centralized control. Conversely, Noovy PMS fits smaller hotels or independent properties that want straightforward automation, fast onboarding, and low-cost operations, especially if they value direct OTA integration and automated payments.
Clock’s review score of 4.8/5 from 251 reviews outweighs Noovy’s perfect 5/5 but from only 19 reviews, which are less recent. If your hotel needs proven robustness and a feature-rich environment, go with Clock. If ease of use and automation are your priorities, Noovy is a compelling option.
Clock PMS’s UI is praised for its ease of training, with a 4.78/5 ease rating and positive feedback on onboarding. Users highlight that new staff find Clock intuitive, reducing training time, and the platform’s automation helps streamline daily tasks. However, some reviews note that its extensive features can be overwhelming initially and that report generation can be slow, with occasional cryptic error messages.
Noovy PMS scores slightly higher for ease of use at 4.84/5, with users often describing it as fast, friendly, and simple. Its onboarding is quick, and automation simplifies daily workflows, reducing manual input. Its intuitive interface and direct OTA integrations reduce learning curves, especially for smaller teams.
Edge: Noovy.
Clock PMS boasts 47 shared features plus 11 unique functionalities like guest profiles, multi-currency, gift vouchers, and a guest app—covering reservations, rates, invoicing, event management, and even restaurant POS. It emphasizes automation, multi-lingual support, and detailed analytics, making it suitable for hotels with diverse operational needs.
Noovy offers fewer features (only 40 verified partners), but it excels in automation, with unique features like direct OTA integration, automated payments, and messaging. Its focus on simplicity and automation helps hotels reduce manual work and errors.
In terms of feature count, Clock’s broader suite provides more options for complex operations, but Noovy’s automation tools deliver efficiency for smaller properties.
Edge: Clock.
Clock PMS is rated 4.75/5 for support, with users praising its responsive, helpful team and regular updates that introduce new features and improvements. Review quotes mention quick assistance and a proactive approach, though some note occasional delays in support response times.
Noovy PMS slightly edges out with a 4.89/5 rating, with users calling its support “friendly,” “reliable,” and “quick to respond.” Its 24/7 support and clear communication make onboarding and troubleshooting smoother, especially for smaller hotels.
Edge: Noovy.
Clock PMS integrates with 111 verified partners, including industry giants like SiteMinder, Revinate, and RateGain. It also offers numerous exclusive integrations such as hotel-specific tools like Curacity, Lybra Tech, and Profitroom, making it highly adaptable for hotels seeking comprehensive connectivity.
Noovy PMS has 40 verified partners, with notable integrations like Omnibees, Shiji Group, and Oaky. It shares some common partners with Clock, like Bookboost and RevControl, but its smaller ecosystem might limit integration options for hotels with complex tech stacks.
Edge: Clock.
Clock PMS’s overall rating of 4.8/5 from 251 reviews reflects a strong, stable user base, especially among boutique and city center hotels. Recent reviews praise its comprehensive features and ease of onboarding, with hotel segments like independent properties rating it at 4.83/5.
Noovy, rated a perfect 5/5 from 19 reviews, boasts high satisfaction among boutique and small hotels, especially in Europe and North America. Its recent reviews highlight automation and customer support, but the limited number of reviews makes it less statistically significant.
Edge: Clock.
Both Clock PMS and Noovy PMS are priced at $600 per month, with no implementation fees, free trials, or hidden charges. This flat rate simplifies budgeting but may be high for very small properties or those with fewer rooms.
Pricing for both is transparent, but Clock’s value comes from its extensive feature set, while Noovy’s affordability and automation focus appeal to budget-conscious hotels seeking quick wins.
Clock PMS stands out as a robust, feature-rich platform suited for hotels with complex operations, requiring extensive integrations and detailed control. Its large, recent review base (251 reviews in the last 6 months) provides confidence in its stability and ongoing development. Its higher overall score (84.04 HTR Score) reflects broad industry acceptance.
Noovy PMS, with fewer but highly positive reviews and a focus on automation and simplicity, caters to smaller hotels or independents that need quick setup and effective tools. Its support and ease of use make it a strong contender for properties prioritizing automation and cost-efficiency.
If your hotel values a well-rounded, scalable system with proven stability, Clock is the clear choice. For properties that want a straightforward, automation-centric solution at a lower price, Noovy is worth considering.
In conclusion, choose Clock if you need depth, integrations, and scalability. Opt for Noovy if your primary goal is automation, simplicity, and cost savings. Your decision should align with your property’s size, complexity, and operational priorities.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
我们分析了 6 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."
该目标暂无已发布的案例研究。
"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."
该目标暂无已发布的案例研究。
"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees... Many users are impressed with Clock PMS+ for its user-friendly interface and intuitive design, which simplifies the training process for new employees and enhances operational efficiency. The software's straightforward navigation and learnability make it ideal for fast-paced environments.
评论者经常提到,Clock PMS+ 提供了高效的预订和客房管理工具。它将预订、客房管理和宾客沟通等各种运营环节整合到一个平台上,从而节省时间并减少错误。
用户非常欣赏 Clock PMS+ 的广泛集成和自动化功能,它可以与其他系统无缝连接,节省重复性任务的时间,并增强日常运营。
酒店从业者提出异议的方面
一些评论者表示,他们在适应新功能更新方面遇到了一些挑战,他们认为,虽然这些改进是有益的,但有时会影响用户体验。因此,他们呼吁制定更平滑的过渡流程来更好... 一些评论者表示,他们在适应新功能更新方面遇到了一些挑战,他们认为,虽然这些改进是有益的,但有时会影响用户体验。因此,他们呼吁制定更平滑的过渡流程来更好地适应这些更新。
一些用户指出,虽然 Clock PMS+ 提供了全面的报告,但在数据收集和呈现方式方面仍有改进的空间,这可以增强收入管理和战略规划。
排名更高的方面
独特功能
酒店从业者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店从业者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
独特功能
这取决于您的需求。Clock PMS 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Clock PMS 提供 111 个经验证的集成合作伙伴,而 Noovy PMS 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 4.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Clock PMS:否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Clock 的 HT Score 为 88,Noovy 的为 71。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案