The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 36 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Host Hotel Systems 表现出色 ,拥有独特功能如 On premise and Guest CRM.
Shiji Group 表现出色 在 customer support 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 36 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,200/mo |
| 经验证的评价 | 2 | 34 |
在分析了 36 条经验证的评价后,Host Hotel Systems 用户最看重其 ,而 Shiji Group 用户则强调 易于使用, 支持团队, 执行。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | — | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | — | #11 13 条评价 |
| 超大型(200+ 间客房) | — | #22 2 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #33 17 条评价 |
| 豪华酒店 ▾ | — | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | — | #22 19 条评价 |
| 长住酒店 | — | #45 2 条评价 |
按区域
| 细分市场 |
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| 北美 | — | #33 4 条评价 |
| 欧洲 ▾ | — | #30 8 条评价 |
| 亚太 ▾ | — | #14 5 条评价 |
| 中东 ▾ | #30 1 条评价 | #5 14 条评价 |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest satisfaction, and revenue. Host Hotel Systems and Shiji Group both aim to streamline hotel management, but their offerings and strengths differ substantially. Host Hotel Systems, with only 2 recent reviews, offers a niche solution primarily suited for smaller or regional hotels. In contrast, Shiji Daylight PMS boasts a larger global presence, more recent reviews, and a broader feature set, making it a more mature choice for most hoteliers.
Your decision hinges on what your hotel needs most—specialized, straightforward management or a versatile platform capable of scaling across multiple properties and regions. Do you prioritize a system with proven enterprise integrations and a growing user base, or one that’s more tailored to smaller hotels with a focus on core features?
Both systems aim to manage guest data, reservations, and operational tasks, but they diverge in maturity, feature scope, and market reach. Host Hotel Systems, founded in 1994, emphasizes core hotel management functionalities with a limited feature set and a smaller footprint, mainly in Europe, Africa, and South America. Its recent reviews praise its speed, ease of use, and helpful support, but the small review count (2 reviews, 1 recent) limits confidence in its scalability.
Shiji Daylight PMS, established in 1998 and with a global presence across 18 countries, offers a cloud-native platform with over 30 reviews, all recent. Its extensive feature list—over 54 exclusive features—supports large, multi-property operations, with high scores for usability and support. Given the more recent reviews and higher review count, Shiji’s platform demonstrates broader adoption and ongoing development, making it a more reliable choice for hotels seeking scalable solutions.
The key question: which system aligns better with your current hotel size and future growth plans?
If your hotel needs a flexible, scalable PMS that supports multi-property management, detailed guest profiles, and a wide range of integrations, Shiji Daylight PMS is the clear choice. It’s ideal for hotel groups looking for automation, detailed reporting, and cloud-based management tools, especially given its 64 verified integrations and modern API approach.
Conversely, if your hotel operates on a smaller scale, values simplicity, and prefers a straightforward system with strong core functionalities, Host Hotel Systems may suffice. It’s better suited for hotels that prioritize speed, ease of implementation, and personalized service over extensive feature customization.
For hotels aiming to expand or with complex operational needs, Shiji’s extensive feature set and international support make it the more robust option. Smaller hotels or those with niche needs might find Host Hotel Systems enough and easier to implement.
Both systems are praised for their ease of use, with Host Hotel Systems scoring 4.5/5 and Shiji Daylight PMS slightly higher at 4.63/5. Host Hotel Systems receives positive reviews for its straightforward interface and quick onboarding, with a focus on speed and simplicity. Its smaller user base and limited recent reviews—only one in the last six months—mean fewer insights into ongoing usability improvements.
Shiji Daylight PMS, with more recent reviews, is consistently lauded for its intuitive design, comprehensive training materials, and user-friendly interfaces that reduce the learning curve. Users frequently mention its straightforward setup and mobile options that streamline daily tasks.
Edge: Shiji Group.
Shiji Daylight PMS offers a significantly larger feature set—over 54 exclusive features—compared to Host Hotel Systems' three unique functionalities. These include multi-lingual support, online check-in/out, integrated CRS, guest messaging, digital registration, and automation tools, which are absent from Host Hotel Systems.
Host Hotel Systems provides core modules such as POS and events management, guest CRM, and a spa & wellness module, but it lacks many advanced or cloud-based features. Its limited feature count (only 3 exclusive features) restricts its versatility for larger or multi-property hotels.
The comprehensive nature of Shiji’s features, especially its automation, integrations, and guest experience tools, clearly outweighs Host Hotel’s narrower scope.
Edge: Shiji Group.
Host Hotel Systems earns a solid 4/5 support rating, with reviews noting their approachable and helpful team, though some mention responsiveness could improve. Its support is generally viewed as supportive but limited by the small user base and fewer recent reviews, which leaves some uncertainty about ongoing support quality.
Shiji Daylight PMS, with a support rating of 4.53/5, benefits from a larger, more active support team that receives praise for professionalism and availability 24/7. Recent reviews highlight the responsiveness and helpfulness of Shiji’s support, crucial for large-scale or multi-property hotels relying on quick issue resolution.
Edge: Shiji Group.
Shiji Daylight PMS leads with 64 verified partners, including major players like Opera, Amadeus, and SiteMinder, offering broader connectivity for complex hotel operations. It shares 16 integration partners with Host Hotel Systems, but its extensive partner network supports a wider range of systems, including CRS, revenue management, and distribution.
Host Hotel Systems, with 44 verified partners, covers essential integrations but lacks the breadth of Shiji’s ecosystem. It’s more suitable for hotels with limited integration needs or those that already operate within its partner network.
Edge: Shiji Group.
Shiji Daylight PMS’s 32 reviews, all recent, provide a clearer picture of user satisfaction, with a high overall score of 74.69. Hotels across various segments—luxury, city center, and branded—rate it favorably for ease of use, support, and features.
Host Hotel Systems, with only 2 reviews and a rating of 0, offers limited feedback. The few reviews praise its speed and partner interactions but don’t provide enough data to assess overall satisfaction or compare property segments.
Based on current review data, Shiji has the edge in hotel ratings and reputation.
Host Hotel Systems does not list specific pricing, indicating a possible custom quote or smaller-scale deployment. Its lack of a free tier or trial makes budgeting less transparent.
Shiji Daylight PMS charges a flat $1,200 monthly fee, with no free tier or trial available. Its transparent pricing reflects its enterprise focus, especially for larger hotel groups or those seeking extensive features.
Not ideal if you need multi-property management, extensive integrations, or scalability across regions.
Not ideal if you need a simple, low-cost solution for a small property or prefer on-premise deployment only.
The core difference lies in scope: Shiji Daylight PMS is designed to serve large, multi-property hotel groups with complex needs, while Host Hotel Systems caters to smaller, regional hotels with essential management tools. For large-scale operations, Shiji’s extensive feature set, global support, and integration network make it the clear choice. Smaller hotels or regional properties may find Host Hotel Systems sufficient, especially if ease of use and speed are priorities.
Choose Host Hotel Systems if your hotel needs straightforward management with quick deployment and limited regional expansion. Opt for Shiji Daylight PMS if you plan to scale, require automation, and want a platform that integrates seamlessly with a wide variety of systems.
Shiji Daylight PMS is the more mature, feature-rich platform, with a higher number of recent reviews, a broader global presence, and a larger user base. Its extensive integrations, automation capabilities, and support infrastructure make it suitable for larger hotels or groups seeking to streamline operations across multiple properties.
Host Hotel Systems, with its limited reviews and narrower feature set, may serve smaller or regional hotels well but lacks the scalability and advanced features of Shiji. Its strengths lie in speed, ease of use, and strong support for smaller-scale operations.
Ultimately, if your hotel’s growth, operational complexity, and guest experience are priorities, Shiji Daylight PMS is the recommended choice. For smaller properties with immediate needs and a focus on core functions, Host Hotel Systems could meet your expectations—but consider the limited recent reviews and feature scope.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,200/mo |
根据 HTR 的产品数据库,Host Hotel Systems 和 Shiji Daylight PMS 共享 44 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
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| 任务管理 | ||
| 在前提 | ||
| 多种语言 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 水疗和健康模块 | ||
| 网上值机 | ||
| 集中用户和角色管理 |
显示主要差异。这两款产品之间还有 45 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Host Hotel Systems 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Host Hotel Systems 提供 44 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 64 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Shiji Daylight PMS 在易用性方面领先,评分为 4.6/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Host Hotel Systems:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Host Hotel Systems 的 HT Score 为 0,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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