项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #3 329 条评价 |
| 中型(25-74 间客房) ▾ | #68 0 条评价 | #1 397 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | #29 1 条评价 | #3 49 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #1 483 条评价 |
| 豪华酒店 ▾ | — | #5 220 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 170 条评价 |
| 长住酒店 ▾ | — | #1 130 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | — | #8 106 条评价 |
| 欧洲 ▾ | #46 1 条评价 | #1 660 条评价 |
| 亚太 ▾ | — | #10 17 条评价 |
| 中东 ▾ | — | #28 8 条评价 |
Choosing the right property management system (PMS) is critical for your hotel’s success. Hostify and Mews PMS both aim to streamline operations, but Mews’s extensive reviews and recent positive feedback make it the more compelling choice. While Hostify caters primarily to vacation rentals with a focus on Airbnb management, Mews serves a broader hotel segment, including boutique, city center, and branded hotels. Is your primary goal automation and scalability? Or do you need a simple, specialized platform?
The decision hinges on your hotel’s size, complexity, and growth ambitions. Do you want a system trusted by thousands with proven scalability? Or a platform tailored specifically for vacation rentals?
Hostify is a niche product designed for vacation rental owners and property managers focusing on Airbnb channel integration and automation. Its core strength lies in managing hundreds of rental properties from a single dashboard, with features like multi-channel syncing and simplified listing management. Conversely, Mews PMS, with a 99+ star rating and over 750 reviews, offers a full hotel management suite suited for diverse property types, including boutique, city hotels, hostels, and larger chains.
While Hostify emphasizes ease of use for vacation rentals, Mews’s broad feature set and extensive integrations make it more adaptable across different hotel segments. Hostify’s singular focus might limit its functionality for complex operations, whereas Mews’s multi-property and multi-brand support makes it more scalable. Are you looking for a platform optimized for vacation rentals or a versatile hotel management system?
If your hotel needs a comprehensive, multi-property management platform that handles guest profiles, reservations, billing, and integrations at scale, go with Mews. Its proven ability to serve boutique hotels, large chains, and multi-property portfolios makes it suitable for hotels aiming for growth. If your focus is on managing a high volume of vacation rentals with Airbnb-centric features, Hostify might seem appealing, but its limited review count and recent data weaken its case for broader hotel use.
Given the more than 98 recent reviews and a near-perfect NPS score for Mews, it clearly outperforms Hostify in reliability and capacity. If your hotel values extensive integrations, automation, and scalability, Mews is the safer, more future-proof option.
Hostify receives perfect 5/5 ratings for ease of use, with glowing reviews praising its intuitive interface and ongoing improvements. Users say it’s “amazing” and “very user-friendly,” with staff adopting it quickly, especially for vacation rental management. Mews also scores highly at 4.7/5, with many reviews highlighting its modern, clean interface and ease of onboarding. Some users mention initial setup challenges, but Mews’s support helps mitigate these issues.
Edge: Hostify.
Hostify offers 43 shared features plus 1 unique feature: mobile device notes and tasks (voice-to-text). Its standout feature is its Airbnb and vacation rental automation, specifically tailored for managing multiple listings from a single platform. Mews features 43 shared features but provides 16 exclusive features, such as guest CRM, multi-currency support, integrated CRS, group reservations, automated night audit, and native email marketing.
Mews’s broader feature set caters to full-service hotels and chains, offering more flexibility and advanced operational tools. Its suite of integrations, including over 336 verified partners, far exceeds Hostify’s 13, enabling deeper customization.
Edge: Mews.
Hostify’s reviews praise their 24/7 support and ongoing updates, with a perfect 5/5 support rating. Users say the support team is “always there to help,” and their support sets “new standards.” Mews scores 4.27/5 for support, with reviews acknowledging good responsiveness but also mentioning occasional bugs. Some users note that initial onboarding can be inconsistent, but overall, the support team is responsive and helpful.
Edge: Hostify.
Hostify integrates with 13 verified partners, including industry players like SiteMinder, Stripe, and Breezeway, focusing mainly on property-specific and payment solutions. Mews boasts 336 verified integrations, including major channel managers, revenue management, and marketing tools, with shared partners like SiteMinder, Stripe, and ChargeAutomation. The extensive Mews Marketplace allows for easy connection to over 1,000 third-party apps, making it highly adaptable for complex operations.
Edge: Mews.
Hostify’s reviews are extremely positive but limited, with only one recent review and a perfect support score, making it hard to gauge broader satisfaction. Mews, with 98 recent reviews and a 4.64/5 rating from independent hotels and boutique properties, is clearly favored. Hotels of all segments, especially boutique and city center hotels, rate Mews higher for usability, features, and support. Recent reviews confirm that Mews’s continuous innovation keeps users satisfied.
Edge: Mews.
Hostify charges a flat base price of $800 per month, with no freemium, trial, or tiered pricing options. Mews’s base price is $900 per month, also without a free tier or trial, but it offers a richer feature set. While Mews’s higher price might reflect its broader capabilities, the value derived from its extensive integrations and scalability justifies the cost for most hotels.
Mews offers a more comprehensive, scalable, and continuously improved PMS, evidenced by its 98 recent reviews and a 4.64/5 rating. If your hotel seeks automation, extensive integrations, and multi-property support, Mews’s proven track record makes it the clear choice.
Hostify excels for vacation rental managers focused on Airbnb-centric operations, but its limited hotel-focused features and reviews make it less suitable for broader hotel use. For most hoteliers, especially those aiming to grow and modernize, Mews’s advantages outweigh the higher price.
In summary, if you want a trusted, full-featured operating system with a large customer base and recent positive feedback, go with Mews. If your focus is exclusively on vacation rentals and simplicity, Hostify could suffice, but it’s less capable of supporting your hotel’s future needs.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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▾
会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
|
▾
营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
|
▾
用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
|
▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
|
▾
家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
|
▾
税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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▾
支持与培训
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| 在线 24/7 支持 | ||
|
▾
食品与饮料
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| EPoS | ||
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温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
酒店经营者喜爱的方面
一个主要的主题是 Mews 直观、现代,团队易于学习,使入职培训和日常使用比传统 PMS 系统更简便。用户常说新员工能快速上手,但仍有少部分人觉得某些高级工作流... 一个主要的主题是 Mews 直观、现代,团队易于学习,使入职培训和日常使用比传统 PMS 系统更简便。用户常说新员工能快速上手,但仍有少部分人觉得某些高级工作流程或设置不够直观。
评审者反复提到,Mews 自动化了预订、入住、开票、支付和客房服务等酒店日常工作,减少了人工操作和错误。许多评论指出,这使员工可以花更多时间与客人互动,并... 评审者反复提到,Mews 自动化了预订、入住、开票、支付和客房服务等酒店日常工作,减少了人工操作和错误。许多评论指出,这使员工可以花更多时间与客人互动,并帮助酒店在繁忙时期更高效地运营。
Mews因其与POS、RMS、支付供应商、渠道管理软件和定制工具的连接能力而受到一致好评,许多用户称赞其开放API。买家应注意,虽然生态系统强大,但某些所需的集成... Mews因其与POS、RMS、支付供应商、渠道管理软件和定制工具的连接能力而受到一致好评,许多用户称赞其开放API。买家应注意,虽然生态系统强大,但某些所需的集成仍需额外工作,或在特定用例中完全缺失。
酒店经营者提出异议的方面
报告是讨论最多的领域之一,许多用户希望拥有更可定制的仪表盘、更好的导出功能,以及更强的财务和运营分析。虽然一些评价赞扬其商业智能/分析的深度,但许多评... 报告是讨论最多的领域之一,许多用户希望拥有更可定制的仪表盘、更好的导出功能,以及更强的财务和运营分析。虽然一些评价赞扬其商业智能/分析的深度,但许多评论指出报告可能令人困惑、不完整、不一致,或对于多酒店和会计需求来说过于有限。
账单和支付自动化是 Mews 最受重视的优势之一,特别是在自动收费、POS 房价同步以及减少人工操作的支付流程方面。同时,评测者反复提到发票拆分、退款、贷记通知... 账单和支付自动化是 Mews 最受重视的优势之一,特别是在自动收费、POS 房价同步以及减少人工操作的支付流程方面。同时,评测者反复提到发票拆分、退款、贷记通知单、卡片处理以及费用透明度等痛点。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Hostify 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hostify 提供 13 个经验证的集成合作伙伴,而 Mews PMS 提供 352 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Hostify 在易用性方面领先,评分为 5.0/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Hostify:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Hostify 的 HT Score 为 0,Mews 的为 99。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐