Hotel Software vs. Mews PMS: 哪个更适合您?

更新于 May 7, 2026  ·  已分析 886 条经验证的评价

摘要

我们分析了 886 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:

Acigrup 表现出色 .

Mews 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.

查看下方完整分析 ↓

Hotel Software 与 Mews PMS 相比如何?

基于 HTR 上 886 条经验证的酒店从业者评价的并排评分。

HTScore
0
99
推荐可能性
0%
93%
易用性
0.0/5
4.7/5
客户支持
0.0/5
4.3/5
性价比
0.0/5
4.4/5
起始价格 Contact sales From $900/mo
经验证的评价 0 886

Hotel Software 与 Mews PMS 的优缺点是什么?

在分析了 886 条经验证的评价后,Acigrup 用户最看重其 ,而 Mews 用户则强调 customization and flexibility, automation and efficiency, 入职和支持体验。点击任意主题查看评价者的反馈。

Acigrup Mews Mews
优点
+ Customization and Flexibility
+ Automation and Efficiency
+ 入职和支持体验
+ Reservation and Front Desk Automation
缺点
计费复杂性和报告局限性
收益管理
定价和费用

Acigrup 对比 Mews:按酒店细分市场排名

各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。

按酒店规模

细分市场 Acigrup Mews Mews
小型(10-24 间客房) #3 329 条评价
中型(25-74 间客房) #1 397 条评价
大型(75-199 间客房) #3 45 条评价
超大型(200+ 间客房) #3 49 条评价

按物业类型

细分市场 Acigrup Mews Mews
精品酒店 #1 483 条评价
豪华酒店 #5 220 条评价
品牌/连锁酒店 #2 170 条评价
长住酒店 #1 130 条评价

按区域

细分市场 Acigrup Mews Mews
北美 #8 106 条评价
欧洲 #1 660 条评价
亚太 #10 17 条评价
中东 #28 8 条评价

The Decision

Choosing between Hotel Software by Acigrup and Mews PMS involves weighing a system with limited data against one with a proven, extensive track record. Acigrup’s offering is virtually unreviewed and untested in recent months, while Mews boasts over 750 recent reviews and a high rating of 4.62/5. Which platform will better serve your hotel’s operational needs?

Both products aim to streamline hotel management, but their market presence and user feedback reveal stark differences. Are you willing to gamble on an underreviewed system, or will you prioritize a solution with validated performance and ongoing support?

Is Hotel Software by Acigrup or Mews PMS Better for Hotels?

Acigrup’s Hotel Software promises a broad scope of features but lacks recent user feedback or third-party integrations, making it hard to verify its current capabilities or reliability. Conversely, Mews has a well-documented history of continuous updates, over 336 verified integrations, and nearly 100 recent reviews, signaling active development and customer satisfaction.

Both address core hotel operations, yet Mews’s extensive ecosystem and high user ratings suggest a more dependable choice. Do you want to rely on a system with no recent reviews or a proven leader with a global footprint?

Mews PMS vs Hotel Software by Acigrup: Which Should Your Hotel Choose?

If your hotel needs a scalable, well-supported platform with a broad integration ecosystem and high user satisfaction, go with Mews. Its industry-leading review count, recent 4.62/5 rating, and 93% likelihood to recommend make it the clear frontrunner.

If your hotel is small, operates in a region where Acigrup is more established, or prefers a less expensive solution with minimal vendor voice, Acigrup might seem appealing. But given the lack of recent reviews and zero verified integrations, Mews remains the safer, smarter choice for most properties.

Is Hotel Software by Acigrup or Mews PMS Easier to Use?

Mews’s user interface earns a 4.7/5 rating based on over 750 reviews, with users praising its intuitive design, quick onboarding, and consistent ease of use. Reviewers frequently mention how staff adoption is smooth, and the platform simplifies complex tasks like reservations and billing.

Acigrup offers no recent reviews or usability scores, making it impossible to gauge its interface or onboarding experience. Edge: Mews.

Which Has Better Features: Hotel Software by Acigrup or Mews PMS?

Mews provides a suite of 59 features, including multi-lingual support, revenue management, guest CRM, online check-in, and over 1,000 integrations via its marketplace. Acigrup, on the other hand, offers no verified features beyond basic property management functions.

Mews’s extensive features and open API enable hotels to customize workflows and integrate with essential tools, an advantage that Acigrup’s minimal feature set cannot match. Edge: Mews.

Which Has Better Customer Support: Hotel Software by Acigrup or Mews PMS?

Mews’s support ratings are high at 4.27/5, with recent reviews describing its team as responsive and helpful, especially during onboarding and troubleshooting. Some users note occasional bugs but also highlight rapid issue resolution.

There are no recent reviews or support ratings for Acigrup, making it impossible to evaluate their customer service. Given Mews’s proven track record, it’s the safer option. Edge: Mews.

Which Has More Integrations: Hotel Software by Acigrup or Mews PMS?

Mews has verified integrations with 336 partners, including channel managers, POS, CRM, and revenue tools, allowing comprehensive and flexible hotel operations. Acigrup offers zero verified integrations, limiting its ability to connect with other systems or adapt to evolving needs.

For hotels seeking a connected ecosystem that can grow with their business, Mews’s marketplace is unmatched. Edge: Mews.

Which Do Hoteliers Rate Higher: Hotel Software by Acigrup or Mews PMS?

Mews’s recent reviews—98 in the past six months—give it a high rating of 4.62/5, with 93% of hoteliers recommending it. Users from boutique, independent, and large-scale properties praise its ease of use, automation, and support.

Acigrup has no recent reviews or ratings, rendering it impossible to assess user satisfaction. Based on available data, Mews clearly leads. Edge: Mews.

How Much Do Hotel Software by Acigrup and Mews PMS Cost?

Acigrup’s pricing is not publicly available, but it appears to operate on a customized or enterprise basis. Mews charges a flat monthly fee of $900, with no implementation or setup fees, making costs transparent and predictable.

Given the transparency and the high value indicated by user reviews, Mews offers a more predictable investment. Edge: Mews.

What Type of Hotel Should Use Hotel Software by Acigrup?

  • Hotels operating in regions where Acigrup has a strong presence or legacy systems.
  • Small properties with limited budgets seeking basic PMS functions.
  • Hotels with minimal integration needs and simple operation models.
  • Teams that prefer a straightforward, possibly less feature-rich platform.
  • Not ideal if your hotel requires reliable support, extensive integrations, or scalability.

What Type of Hotel Should Use Mews PMS?

  • Hotels of all sizes, from boutique to large chains, seeking scalability.
  • Properties prioritizing automation, guest experience, and operational efficiency.
  • Hotels looking for extensive integrations with third-party systems.
  • Teams that value ongoing updates, support, and a modern cloud platform.
  • Not ideal if your hotel has minimal tech needs or operates in regions where Mews isn’t yet established.

Mews PMS vs Hotel Software by Acigrup: The Bottom Line for Hotels

Mews is a proven, feature-rich platform with a documented global presence, active customer base, and high satisfaction ratings. Its extensive integrations, continuous innovation, and comprehensive support make it the clear choice for modern hoteliers.

Acigrup offers a basic option, but the lack of recent reviews, integrations, and features makes it a risky bet. If you want a reliable, scalable, and well-supported PMS, Mews is the definitive choice.

When to Choose Acigrup

  • Your hotel operates in a region where Acigrup’s service is well-established.
  • You need a low-cost, straightforward PMS without complex integrations.
  • Your property is small, with minimal operational complexity.
  • You prefer a solution with limited feature set and support expectations.

When to Choose Mews

  • You want a system backed by extensive customer feedback and proven success.
  • Your hotel requires a broad ecosystem of integrations and automation.
  • Scalability, support, and ongoing innovation are priorities.
  • You operate multiple properties or plan growth.
  • You value high user ratings and recent, active customer engagement.

The Final Word

If your hotel needs a dependable, feature-complete PMS with proven customer satisfaction, go with Mews. Its recent reviews, extensive integrations, and commitment to innovation make it the smarter, safer choice—especially for properties aiming to modernize and scale efficiently.

Hotel Software 和 Mews PMS 的价格是多少?

物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。

Acigrup Mews Mews
Starting Price From $900/mo

Hotel Software 有哪些 Mews PMS 没有的功能(反之亦然)?

根据 HTR 的产品数据库,Hotel Software 和 Mews PMS 共享 0 项功能。以下是关键差异——一方拥有而另一方缺少的功能。

功能 Acigrup Mews Mews
多币种
多种语言
客人资料
客户关系管理
收益管理模块
预订引擎

显示主要差异。这两款产品之间还有 47 项功能存在差异。

实际成果:Acigrup 对比 Mews(按业务目标)

我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。

增加收入和降低成本
Acigrup

该目标暂无已发布的案例研究。

Mews Episode Tbilisi 小型
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
提高运营效率
Acigrup

该目标暂无已发布的案例研究。

Mews Aplend Apartments 中型
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
改善宾客体验
Acigrup

该目标暂无已发布的案例研究。

Mews Leven Manchester 小型
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester

Acigrup 对比 Mews:总结

Acigrup
0.0/5 来自 0 条评价
0.0/5 易用性 0.0/5 客户支持 0 个集成
查看资料
Mews
Mews
4.7/5 来自 886 条评价

酒店从业者喜爱的方面

Customization and Flexibility 71% 正面

Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.

Automation and Efficiency 97% 正面

The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.

入职和支持体验 77% 正面

Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了... Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了问题解决率和用户满意度。

酒店从业者提出异议的方面

计费复杂性和报告局限性 81% 负面

虽然 Mews 可以自动计费,但用户反映其复杂性以及报告和分析方面的局限性造成了困扰。改进这些方面可以为管理财务运营的用户提供更深入的洞察和更大的灵活性。

收益管理 40% 负面

Mews 凭借其集成功能为收益管理提供了强大的基础,但用户指出,动态定价工具和高级分析方面还有改进的空间,尤其是在多物业运营方面。

独特功能

多种语言 多币种 收益管理模块 预订引擎 客户关系管理
4.7/5 易用性 4.3/5 客户支持 336 个集成
访问官网

评分差异最大的方面

综合评分 Mews 4.6 vs 0.0 (+4.6)
易用性 Mews 4.7 vs 0.0 (+4.7)
客户支持 Mews 4.3 vs 0.0 (+4.3)
性价比 Mews 4.4 vs 0.0 (+4.4)
入职培训 Mews 4.4 vs 0.0 (+4.4)

关于 Hotel Software 与 Mews PMS 的常见问题

Hotel Software 能否替代 Mews PMS?

这取决于您的需求。Hotel Software 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hotel Software 提供 0 个经验证的集成合作伙伴,而 Mews PMS 提供 336 个。在切换之前,请查看上方的功能对比以了解它们的差异。

哪个更适合小型或独立酒店?

小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。

Hotel Software 或 Mews PMS 是否提供免费方案?

Hotel Software:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。

HTR 如何评估和排名 Hotel Software 和 Mews PMS?

HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Acigrup 的 HT Score 为 0,Mews 的为 99。以下是评分的计算方式。

标准组 权重 衡量内容
客户评分与评价

用户对该产品的推荐度如何?

评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例

权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。

合作伙伴生态系统

技术合作伙伴对该公司的推荐度如何?

合作伙伴推荐、集成数量、集成质量

评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。

以客户为中心

该组织以客户为中心的程度如何?

认证支持、评价一致性、资料完整性

评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。

覆盖范围、持久力与资源

该公司的覆盖范围和资源有多广泛?

地理覆盖、持久力、公司资源、趋势评分

衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。

客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →

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