The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Acigrup |
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | — | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 | Acigrup |
|
|---|---|---|
| 精品酒店 ▾ | — | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 | Acigrup |
|
|---|---|---|
| 北美 ▾ | — | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing between Hotel Software by Acigrup and Sirvoy hinges on your property’s specific needs and growth plans. Both tools aim to streamline operations but diverge significantly in features, user experience, and market presence. While Acigrup offers a broad suite of functionalities, Sirvoy emphasizes ease of use and customer support. Given the available data, which product truly aligns with your hotel’s goals?
Both Acigrup and Sirvoy aim to manage core hotel functions like reservations, billing, and guest management, but they do so with different approaches. Acigrup positions itself as a comprehensive system with extensive integrations and features, despite receiving no recent reviews or ratings. Sirvoy, meanwhile, excels in user-friendliness and support, boasting 95 reviews and a recent high NPS score of 9.41, indicating strong customer satisfaction.
While Acigrup’s lack of recent reviews and zero verified integrations make it difficult to assess its current viability, Sirvoy’s recent feedback underscores its ease of use and reliable support. For hotels seeking an all-in-one, feature-rich platform, Acigrup might seem promising on paper. But for hotels prioritizing practical implementation, customer support, and proven user satisfaction, Sirvoy stands out.
Are you looking for a system that covers every conceivable feature or one that’s trusted and proven in the field? The data favors Sirvoy, especially considering recent reviews and customer support ratings.
If your hotel is a small-to-medium property seeking an intuitive, reliable system with excellent customer support, go with Sirvoy. Its 95 reviews and 4.85/5 support rating demonstrate its ability to deliver consistent service and ease onboarding for staff.
In contrast, if your team needs a highly customizable, feature-rich property management system that promises to scale with your business, Acigrup might be worth considering. However, with no recent reviews or verified integrations, its current market presence remains uncertain. For most hotels, Sirvoy’s proven track record makes it the safer, smarter investment.
Sirvoy’s UI scores a 4.64/5, reflecting a highly intuitive design praised for its simplicity and quick learning curve. Recent reviews highlight how new users find it easy to navigate, with onboarding rated at 4.6/5, supported by responsive customer service.
Acigrup’s ease of use cannot be evaluated due to a lack of recent reviews or ratings. Without user feedback, it’s impossible to confidently compare the two.
Edge: Sirvoy
Sirvoy offers 43 unique features like multi-lingual support, multi-currency handling, integrated channel management, automated reminders, guest CRM, and online check-in, providing a comprehensive property management suite. Acigrup, with no verified features, does not currently demonstrate comparable capabilities.
The richness and diversity of Sirvoy’s features make it more adaptable to different property types, especially small to medium-sized hotels wanting integrated solutions. Acigrup’s offering appears limited or unverified at this time.
Edge: Sirvoy
Sirvoy’s customer support is rated at 4.85/5, with reviews describing it as “responsive,” “helpful,” and “quick to respond,” often citing support as a key strength. Patrons mention that support personnel are friendly, thorough, and proactive, which reduces downtime and eases onboarding.
Acigrup’s support ratings are unavailable, and the absence of recent reviews makes it impossible to evaluate its support quality. Based on current data, Sirvoy’s support is clearly superior.
Edge: Sirvoy
Sirvoy boasts 21 verified integrations with major booking channels and tools like Bookboost, SiteMinder, Revinate, and TrustYou, enabling smoother multi-channel management. Acigrup, with zero verified integrations, lags significantly in this area, limiting connectivity options.
If your hotel relies on multiple distribution channels or needs seamless third-party integrations, Sirvoy’s broader ecosystem provides a clear advantage.
Edge: Sirvoy
Since Acigrup has no recent reviews, it cannot be rated or compared here. Sirvoy, with 95 reviews and a 9.41/10 NPS, is highly rated by hoteliers across segments like inns, boutique hotels, and resorts. Hotels valued its ease of use, support, and feature set, with many reviews emphasizing its reliability and affordability.
Given the recent review activity and high satisfaction scores, Sirvoy’s user ratings are a strong indicator of its performance.
Edge: Sirvoy
Acigrup’s pricing information is unavailable, which complicates direct cost comparison. Sirvoy charges $200 per month, with no free tier but a 30-day trial, making it straightforward for hotels to evaluate its value.
While Sirvoy’s fee is transparent, the lack of pricing data for Acigrup suggests it’s either custom-quoted or not as accessible, which can be a barrier for budget-conscious hotels.
Not ideal if:
Not ideal if:
The core difference lies in proven market presence versus potential scalability. Acigrup aims to serve larger, customizable operations but lacks recent validation. Sirvoy, with 95 recent reviews and a high NPS, demonstrates a consistent track record of customer satisfaction.
If your hotel needs a trusted, easy-to-implement system with strong support, Sirvoy is the clear choice. For those with complex, large-scale requirements willing to invest in customization, Acigrup’s offerings could be suitable once more information and reviews become available.
In summary, Sirvoy’s current strengths in user experience, features, and support make it the more reliable option. Acigrup’s absence of recent data makes it a riskier bet, especially for hotels seeking immediate operational stability.
This detailed comparison should help your team make an informed, confident decision aligned with your hotel’s current needs and future growth plans.
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
独特功能
评分差异最大的方面
这取决于您的需求。Hotel Software 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Hotel Software 提供 0 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Hotel Software:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Acigrup 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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