项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | — | #5 224 条评价 |
| 中型(25-74 间客房) ▾ | — | #3 238 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 51 条评价 |
| 超大型(200+ 间客房) ▾ | — | #8 7 条评价 |
按酒店类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | — | #4 248 条评价 |
| 豪华酒店 ▾ | — | #3 246 条评价 |
| 品牌/连锁酒店 ▾ | — | #4 145 条评价 |
| 长住酒店 ▾ | — | #4 49 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #52 4 条评价 |
| 欧洲 ▾ | — | #2 384 条评价 |
| 亚太 ▾ | — | #5 117 条评价 |
| 中东 ▾ | — | #1 21 条评价 |
Choosing the right property management system (PMS) is crucial for your hotel's efficiency, guest satisfaction, and long-term profitability. Hotelcube PMS and HotelTime PMS are both designed to streamline operations, but they serve different hotel profiles and operational needs. While Hotelcube offers a flexible, customizable platform, HotelTime boasts a broad feature set with a strong international presence. So, which one aligns better with your hotel’s specific goals?
Both products aim to optimize reservations, guest communication, and internal workflows. Hotelcube emphasizes adaptability and security, whereas HotelTime leans on extensive integrations and automation. Your decision hinges on your hotel size, operational complexity, and preferred features.
Hotelcube and HotelTime both address core hotel management challenges—booking, check-in, and guest data management. Hotelcube is built to be flexible, with modules that adapt to a variety of hotel types, especially those needing tailored solutions or specific integrations. HotelTime, in contrast, offers a comprehensive, cloud-centric platform that supports large-scale operations and multi-property management.
Hotelcube’s focus on customizable modules and security standards like GDPR and PCI DSS make it ideal for hotels prioritizing data control and flexibility. HotelTime’s extensive integration network and automation features are better suited for hotels seeking operational efficiency and a broader tech stack. Which approach better fits your hotel’s strategic priorities?
If your hotel needs a highly flexible, customizable PMS that can be tailored to unique operational workflows, go with Hotelcube. It’s ideal for boutique hotels, independent properties, or those with complex, multi-department requirements. If you require a scalable, feature-rich cloud platform that simplifies multi-property management and emphasizes automation, HotelTime is the better choice.
Hoteliers with a focus on security, personalized interfaces, and departmental modules should lean toward Hotelcube. Larger hotels or chains seeking extensive integrations, automation, and a proven global presence will benefit more from HotelTime’s mature platform.
Hotelcube’s interface is designed to be intuitive and customizable, but its flexibility can sometimes mean a steeper learning curve initially. Customer support ratings are less clear, but its onboarding process is generally tailored and personal. Users appreciate its security features but note that setup can be time-consuming.
HotelTime, rated 4.66/5 for ease of use with 433 reviews, is praised for its user-friendly dashboard and quick onboarding—users describe it as “simple and clear,” with many noting they adapted quickly. Support is consistently rated highly, and many reviews mention the platform’s straightforward navigation.
Edge: HotelTime.
Hotelcube offers 23 shared features and 2 exclusive modules—guest communication via SMS and on-premise deployment. Its unique features focus on security, customizability, and on-premise operation, appealing to hotels with specific data control needs.
HotelTime provides a broader feature set—30 exclusive features—including integrated CRS, guest CRM, booking engine, channel manager, POS, automated reminders, and online check-in. This extensive suite supports automation and multi-department management, making it more comprehensive for larger, multi-service hotels.
Edge: HotelTime.
Hotelcube’s support is not rated in the available data, making it difficult to assess support quality. On the other hand, HotelTime’s support scores a high 4.73/5, with reviews highlighting quick responses and helpful staff. Many users appreciate the ongoing assistance and personalized support during onboarding.
HotelTime’s support is praised for responsiveness and technical knowledge, often described as “helpful and efficient.” HotelTime’s team appears more consistent in delivering support that enhances user confidence and operational stability.
Edge: HotelTime.
Hotelcube boasts 24 verified partners, including notable integrations like WuBook, RateBoard GmbH, and RoomChecking. Its integration scope is more limited but highly focused on core hospitality tools.
HotelTime offers 58 verified partners, including prominent platforms like STR, Profitroom, and Umi Digital, and integrations with POS, channel managers, and business intelligence tools. Its extensive ecosystem allows hotels to build a more connected, automated tech environment.
Edge: HotelTime.
HotelTime’s overall rating of 4.83/5 based on 433 reviews is significantly higher than Hotelcube’s zero-rated feedback, indicating more recent and detailed user insights. HotelTime’s reviews span many hotel segments, including luxury, boutique, resort, and city center properties, with many praising its ease of use, automation, and support.
Hotelcube’s lack of recent reviews and ratings suggests insufficient data to compare directly. The volume and recency of HotelTime reviews strongly indicate higher user satisfaction levels.
Edge: HotelTime.
Hotelcube’s pricing is listed at $700.00 as a fixed base price, with no mention of additional fees or flexible payment models. HotelTime’s base subscription costs $600.00 per month, also without detailed breakdowns of additional costs.
Neither product offers a freemium model or trial periods in the provided data, so your exact costs depend on negotiated terms and setup requirements. Overall, HotelTime’s pricing is slightly lower, but the value depends on the feature set and support.
Not ideal if your hotel prefers a quick, out-of-the-box platform or has limited IT support.
Not ideal if:
Not ideal if your operations are highly specialized and require custom modules or on-premise deployment.
Not ideal if:
Hotelcube and HotelTime serve distinct hotel management needs. Hotelcube’s strength lies in its tailored, secure, and flexible approach, suitable for hotels that need control and customization. HotelTime excels in automating large-scale operations with a feature-rich, easy-to-use cloud platform.
Choose Hotelcube if your hotel values bespoke solutions, data security, and modular control. Opt for HotelTime if your priority is automation, extensive integrations, and a proven track record in diverse markets.
If your hotel needs a versatile, scalable platform with broad third-party support, go with HotelTime. If customization, security, and flexibility are paramount, Hotelcube is the better fit.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
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|---|---|---|
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▾
会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
|
▾
营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
|
▾
用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
|
▾
群组管理
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| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
|
▾
家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
|
|
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
|
▾
税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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▾
支持与培训
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| 在线 24/7 支持 | ||
|
▾
食品与饮料
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| EPoS | ||
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▾
温泉
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| 水疗和健康模块 |
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
该目标暂无已发布的案例研究。
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
酒店经营者喜爱的方面
评论中的一个共同主题是,HotelTime通过简洁直观的工作流程,减少了前台、收银和多部门操作的日常工作量。即使用户整体评价系统,也有人指出,过多的点击、弹窗... 评论中的一个共同主题是,HotelTime通过简洁直观的工作流程,减少了前台、收银和多部门操作的日常工作量。即使用户整体评价系统,也有人指出,过多的点击、弹窗或繁琐的编辑流程可能会拖慢员工速度,使培训或高峰期操作变得比必要的更困难。
用户经常提到HotelTime的支持团队是其主要优势,描述为响应迅速、联系方便、专业,且常能立即解决问题。多篇评论表示,这种响应速度减少了停机时间,使PMS在日常... 用户经常提到HotelTime的支持团队是其主要优势,描述为响应迅速、联系方便、专业,且常能立即解决问题。多篇评论表示,这种响应速度减少了停机时间,使PMS在日常运营中更易依赖,尤其是在前台或财务工作中酒店需要快速答复时。
评测者一致认为 HotelTime 在预订创建、编辑、房间可用性和房间块管理方面操作简便、速度快。该 PMS 被视为一款提升预订准确性、支持团队预订、帮助员工实时管理... 评测者一致认为 HotelTime 在预订创建、编辑、房间可用性和房间块管理方面操作简便、速度快。该 PMS 被视为一款提升预订准确性、支持团队预订、帮助员工实时管理入住率的工具,从而减少错误并加快前台工作流程。
酒店经营者提出异议的方面
许多评价强调HotelTime的账单和开票流程是其实际优势,特别是在预付款单、发票、单据匹配和收银工作方面。然而,用户也指出在发票编辑、过账日记账、拆分账单、... 许多评价强调HotelTime的账单和开票流程是其实际优势,特别是在预付款单、发票、单据匹配和收银工作方面。然而,用户也指出在发票编辑、过账日记账、拆分账单、押金、货币处理和会计对账方面存在一些摩擦,表明这是一个价值很高但流程复杂的环节。
一小部分但重要的评论涉及客人档案的处理,包括偏好存储、重复档案、客人历史和与文件关联的数据。用户希望拥有更丰富的客人档案,以及更清晰的合并或搜索操作,... 一小部分但重要的评论涉及客人档案的处理,包括偏好存储、重复档案、客人历史和与文件关联的数据。用户希望拥有更丰富的客人档案,以及更清晰的合并或搜索操作,以便员工能更快地为回头客提供服务,而无需创建重复记录或进行额外的手动清理。
独特功能
这取决于您的需求。HOTELCUBE PMS 和 HotelTime PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。HOTELCUBE PMS 提供 32 个经验证的集成合作伙伴,而 HotelTime PMS 提供 60 个。在切换之前,请查看上方的功能对比以了解它们的差异。
HOTELCUBE PMS:否。HotelTime PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。hotelcube 的 HT Score 为 0,HOTELTIME 的为 92。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐