The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 渠道经理 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
Levart |
|---|---|---|
| 小型(10-24 间客房) ▾ | #9 51 条评价 | — |
| 中型(25-74 间客房) ▾ | #20 12 条评价 | — |
| 大型(75-199 间客房) | #16 4 条评价 | — |
| 超大型(200+ 间客房) | #19 0 条评价 | — |
按物业类型
| 细分市场 |
|
Levart |
|---|---|---|
| 精品酒店 ▾ | #11 35 条评价 | — |
| 豪华酒店 ▾ | #20 11 条评价 | — |
| 品牌/连锁酒店 ▾ | #17 8 条评价 | — |
| 长住酒店 ▾ | #11 7 条评价 | — |
按区域
| 细分市场 |
|
Levart |
|---|---|---|
| 北美 ▾ | #4 83 条评价 | — |
| 欧洲 ▾ | #24 5 条评价 | — |
| 中东 | #22 0 条评价 | — |
Choosing between innRoad Channel Manager and Levart Channel Control hinges on your hotel’s specific needs and operational priorities. innRoad has established itself with a proven track record, extensive features, and a large user base, whereas Levart’s focus is on connectivity and OTA integration, albeit with fewer reviews and less recent user feedback. Your decision should reflect which platform aligns best with your hotel’s size, market presence, and growth ambitions.
innRoad is clearly the more established and reviewed product, boasting over 60 recent reviews and a high overall rating of 4.88/5. Levart, while offering a robust channel management system, lacks recent reviews and has a lower overall profile. If you value proven performance and extensive features, innRoad is the clear choice.
innRoad excels by offering a broad suite of features, including property management, booking engine, and marketing tools, with 39 features unique to the platform. Levart’s core strength lies in connecting your property to over 100 OTAs and GDS networks, streamlining distribution but with only 2 features exclusive to it.
innRoad’s 64 reviews—most recent six months—validate its reliability and user satisfaction with a 4.88/5 rating and a 91% likelihood to recommend. Levart, with no recent reviews and a score of 0, cannot currently demonstrate the same confidence. innRoad’s higher uptime, support quality, and feature set make it the more dependable choice for hotels seeking a comprehensive solution. Do you need a broad, proven platform or just OTA connectivity?
If your hotel needs an all-in-one platform that includes property management, booking engine, and marketing features, innRoad is the clear winner. Its extensive feature count and high review volume demonstrate a mature, trusted product suited for properties looking to manage all operations from one system.
Alternatively, if your focus is solely on OTA connectivity and distribution, Levart may seem appealing due to its integration with over 100 channels. However, the lack of recent reviews and user feedback means its long-term reliability remains unproven. For most hoteliers, innRoad’s comprehensive approach offers more value and peace of mind.
innRoad’s user ratings reflect a highly rated platform, with a 4.53/5 ease of use score and ongoing onboarding support rated 4.52/5. Reviewers frequently mention its intuitive layout, straightforward setup, and supportive onboarding, which help staff adopt the system quickly.
Levart, lacking recent reviews, does not have publicly available data on usability or onboarding experience. Given innRoad’s established reputation and positive feedback, it holds the edge in user friendliness and staff adoption. Edge: innRoad.
innRoad features 39 functionalities exclusive to its platform, such as multi-currency, multi-lingual support, property management, booking engine, gift vouchers, and integrated payment processing—covering virtually every operational need.
Levart offers only 2 unique features—multi-currency and multi-lingual support—focusing mainly on OTA connectivity. Unless OTA integration alone suffices, innRoad’s extensive feature set provides a more versatile toolkit. Edge: innRoad.
innRoad’s support rating of 4.64/5 and reviews highlight its 24/7 live support, responsive help desk, and ongoing training, which many users describe as crucial to their success. Review quotes praise the “responsive,” “knowledgeable,” and “supportive” team, especially during onboarding.
Levart offers no recent reviews or publicly available support ratings, making it impossible to assess support quality. Based on the available data, innRoad’s support system is considerably more trustworthy. Edge: innRoad.
innRoad connects to 34 verified partners, including major OTAs and software like QuickBooks, Revinate, and RateGain. Shared integrations with Levart include Tripadvisor, Airbnb, and Oracle Hospitality, but innRoad offers a broader array of third-party connections.
Levart supports 13 verified partners, mainly OTAs and GDS, with fewer options for integrated tools. For hotels needing extensive, reliable integrations, innRoad has a clear advantage. Edge: innRoad.
innRoad’s 64 reviews, with a 4.88/5 overall rating and recent feedback, reflect strong user satisfaction. Hotels of various sizes, especially small to mid-sized properties, consistently praise its ease of use, support, and feature richness.
Levart lacks recent reviews and publicly available ratings, making it impossible to determine user sentiment confidently. Given the data, innRoad’s high ratings and recent positive reviews make it the preferred choice. Edge: innRoad.
Pricing details for innRoad are not publicly disclosed, but based on typical SaaS models, it operates on a subscription basis without freemium options. Levart also does not list specific prices, suggesting a bespoke pricing model.
Since both products lack transparent pricing, your best approach is to request quotes. However, innRoad’s long-standing presence and proven ROI suggest it offers good value for its feature set.
Not ideal if your hotel only needs OTA connectivity or has minimal operational complexity. Larger resorts seeking specialized enterprise solutions might need a different platform.
Not ideal if you require a full property management suite or comprehensive support, especially since recent reviews are unavailable.
In essence, innRoad offers a complete hotel management solution with a proven track record, extensive features, and high user ratings. It’s suited for hoteliers who want a single platform to handle bookings, check-ins, marketing, and revenue management, with a trusted support team backing them.
Levart focuses on OTA and GDS channel connectivity, making it appealing for properties solely interested in distribution. Yet, without recent reviews or a broad feature set, its long-term reliability and suitability for more complex operations remain uncertain.
For most hotels, especially those seeking a trusted, fully featured platform, innRoad is the more secure and valuable investment. Choose innRoad if you want proven performance, comprehensive tools, and dependable support; lean toward Levart only if your needs are limited strictly to OTA distribution.
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
该目标暂无已发布的案例研究。
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
全天候客户支持因其可用性和响应性而受到称赞。用户强调技术团队的支持性和知识渊博性,这对于及时解决技术问题至关重要。
用户界面通常被描述为用户友好且直观,便于培训新员工。但是,一些用户认为某些区域(如团体预订模块)可以从更现代、更精简的设计中受益。
用户看重软件的自定义选项,尤其是面向客人的外观和计费功能。但是,在更直观的界面和额外的自定义功能方面仍有改进空间。
酒店从业者提出异议的方面
一些用户报告了偶尔出现的错误和性能问题,例如系统冻结和加载时间缓慢。这些故障虽然通常可以控制,但可能会扰乱操作并影响用户满意度。
独特功能
评分差异最大的方面
这取决于您的需求。innRoad Channel Manager 和 Levart Channel Control 共享许多核心 Channel Managers 功能,但各有独特的能力。innRoad Channel Manager 提供 34 个经验证的集成合作伙伴,而 Levart Channel Control 提供 13 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。innRoad Channel Manager 在易用性方面领先,评分为 4.5/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
innRoad Channel Manager:否。Levart Channel Control:否。 两款产品目前均不提供免费版。大多数 Channel Managers 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。innRoad 的 HT Score 为 22,Levart 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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