The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #6 179 条评价 | — |
| 中型(25-74 间客房) ▾ | #16 47 条评价 | — |
| 大型(75-199 间客房) ▾ | #13 11 条评价 | — |
| 超大型(200+ 间客房) ▾ | #9 5 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #12 96 条评价 | — |
| 豪华酒店 ▾ | #15 45 条评价 | — |
| 品牌/连锁酒店 ▾ | #16 33 条评价 | — |
| 长住酒店 ▾ | #13 17 条评价 | — |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #3 275 条评价 | — |
| 欧洲 ▾ | #34 5 条评价 | — |
| 亚太 | #39 1 条评价 | — |
| 中东 | #34 0 条评价 | — |
Choosing the right property management system is crucial for streamlining hotel operations and maximizing revenue. innRoad and Moder both aim to simplify hotel management, but their target audiences, features, and market presence differ significantly. Your decision hinges on your property's size, complexity, and specific operational needs—so which system truly aligns with your hotel?
While innRoad boasts a robust feature set, extensive integrations, and a proven track record with thousands of hotels worldwide, Moder is a newer, highly rated platform emphasizing ease of use and automation with a modern, mobile-first approach. Which one will serve your hotel better?
innRoad is an award-winning PMS with over 230 reviews and a 4.7-star rating, making it one of the most reviewed and trusted systems in the market. Its comprehensive feature list includes channel management, revenue tools, gift vouchers, and an integrated booking engine, all designed to increase bookings and revenue. Conversely, Moder has only 3 reviews with a 0-star overall rating, signaling a very limited and less proven presence, especially among larger or more complex properties.
innRoad’s established presence in North America and Europe provides a broad regional support network, whereas Moder's newer, global reach is unproven. Given the recent reviews and extensive user feedback, innRoad clearly offers more reliable and mature support for your team. Are you ready to invest in a proven platform, or are you comfortable taking a risk with a newer player?
If your hotel requires a mature, feature-rich platform with proven integration capabilities, innRoad is the clear choice. Its extensive feature set—over 56 unique functionalities—and long-standing market presence make it ideal for hotels of all sizes, especially those aiming to increase direct bookings and revenue.
If your hotel is a small, modern property seeking a simple, intuitive interface with automation features and a mobile-first design, Moder may seem appealing. However, with only 3 reviews and no proven track record, it’s better suited for smaller operations or properties willing to experiment with a less established platform.
In short, choose innRoad if you need reliability, extensive features, and a proven ROI. Opt for Moder if your focus is on cutting-edge mobile automation and you’re comfortable with less market experience.
innRoad has an overall ease-of-use rating of 4.49/5 based on reviews, praised for its intuitive Tape Chart and straightforward reservation management. Its onboarding process scores 4.28/5, and support is rated 4.54/5, though some users mention glitches and system slowdowns affecting daily operations. Several reviews highlight the learning curve, especially with advanced features, but overall, users find it manageable.
Moder is rated 5/5 for ease of use, with reviewers describing it as "easy to learn" and "very intuitive," especially on mobile devices. Its modern, clean interface requires less training, and support during onboarding is described as "exceptional." However, with only three reviews, this positive impression is less tested.
Edge: Moder.
innRoad offers 56 features, including multi-currency, channel management, booking engine, group reservations, revenue management, and online check-in, among others. Its comprehensive suite supports diverse property types and operational needs, making it suitable for larger or more complex hotels.
Moder’s offering appears more streamlined, with no detailed feature count available but emphasizing automation, guest profiles, and real-time updates. However, it lacks certain advanced features like revenue management, multi-currency support, and extensive integrations found in innRoad.
Edge: innRoad.
innRoad’s support is highly regarded, with a 4.54/5 rating. Customers frequently praise their 24/7 live support, professional onboarding, and dedicated advisors. One reviewer notes, “innRoad’s customer service is stellar; issues are resolved promptly and professionally,” though some mention occasional delays during busy periods.
Moder also scores a perfect 5/5, with reviews emphasizing its exceptional onboarding and ongoing support. However, these reviews are limited, and the lack of a broad user base makes it harder to gauge long-term support reliability.
Edge: innRoad.
innRoad supports 34 verified integrations with major partners like QuickBooks, Revinate, and RateGain, providing a broad ecosystem for accounting, marketing, and revenue management. Its open API and extensive partner network make it adaptable to most hotel tech stacks.
Moder has no verified integrations listed, suggesting limited or no third-party connectivity at this stage. For hotels relying on multiple tools and seamless workflows, innRoad’s integrations are a significant advantage.
Edge: innRoad.
innRoad’s 238 reviews, with a 4.7/5 overall rating, reflect widespread satisfaction across segments, including independent and boutique hotels. Recent reviews praise its ease of use, support, and revenue impact, with many citing up to a 50-100% increase in revenue.
Moder’s three reviews, all from the same source, are too few and too recent to establish a reliable trend. The lack of published ratings or detailed feedback suggests lower confidence and less proven performance.
Edge: innRoad.
innRoad’s pricing starts at $300/month, with no hidden fees or implementation charges. This flat-rate model includes access to all features, support, and data migration, making costs predictable.
Moder’s pricing is not publicly disclosed, which complicates comparison. Given its limited market presence, it’s likely a custom quote, possibly higher or lower depending on hotel size and needs. However, lack of transparency makes innRoad’s pricing more reliable.
Not ideal if:
Not ideal if:
innRoad provides a comprehensive, feature-packed PMS with a proven track record, extensive integrations, and high customer satisfaction. Its long-standing presence in North America and Europe demonstrates reliability and adaptability for diverse hotel types.
Moder offers an easy-to-use, mobile-first management platform that excels in automation and guest experience, but its limited reviews and unverified feature set suggest it’s best suited for small, modern hotels willing to compromise on features for simplicity.
Choose innRoad if your hotel needs a mature, reliable solution with flexible features and proven ROI. Select Moder if your property values ease of use, automation, and a modern interface, and you’re comfortable with less proven support.
This comparison should help you make an informed decision aligned with your property’s size, operational complexity, and growth goals.
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"In the first year, we had a 100% increase in revenue with innRoad and are about to see big growth in 2022 again. As far as using the product, I love the tape-chart and creating a r..."
该目标暂无已发布的案例研究。
"My favorite part about innRoad is the great customer support staff that are very responsive and always helps me get any issues resolved in a timely manner."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
虽然总体上是正面的,但一些评论提到需要加快解决问题的速度,并更好地沟通更新和修复。尽管如此,用户发现全天候支持对于解决任何问题都非常有用。
报告功能详细且可定制,有助于财务跟踪和决策。收益管理工具有助于动态调整房价并提高盈利能力。一些用户建议进一步定制报告以获得更个性化的见解。
用户喜欢与 OTA 的无缝集成以及响应式预订引擎,该引擎可推动直接预订并减少超额预订。这为许多酒店带来了显着的收入增长。然而,第三方集成有时会丢失详细信息... 用户喜欢与 OTA 的无缝集成以及响应式预订引擎,该引擎可推动直接预订并减少超额预订。这为许多酒店带来了显着的收入增长。然而,第三方集成有时会丢失详细信息,这引起了一些问题。
酒店从业者提出异议的方面
用户报告称,系统偶尔会出现故障,例如 Tape Chart 冻结、费率变更不方便用户使用以及整个系统有时运行缓慢。这些问题偶尔会影响预订和办理登机手续。
InnRoad 的集成信用卡处理功能广受好评,尽管用户指出需要更好地处理退款和纠纷。PCI 合规性和安全支付处理功能值得赞赏。
独特功能
评分差异最大的方面
这取决于您的需求。innRoad 和 Moder 共享许多核心 Property Management Systems 功能,但各有独特的能力。innRoad 提供 34 个经验证的集成合作伙伴,而 Moder 提供 0 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Moder 在易用性方面领先,评分为 5.0/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
innRoad:否。Moder:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。innRoad 的 HT Score 为 31,Moder 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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