The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 137 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
IVvy 表现出色 在 用户友好界面 方面 ,拥有独特功能如 Payments & Invoicing.
SalesAndCatering.com 表现出色 在 ROI 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Mobile Sales CRM.
基于 HTR 上 137 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $300/mo | From $300/mo |
| 经验证的评价 | 31 | 106 |
在分析了 137 条经验证的评价后,IVvy 用户最看重其 用户友好界面, 客户支持, 定制,而 SalesAndCatering.com 用户则强调 易于使用, 培训和支持, 高效报告。点击任意主题查看评价者的反馈。
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用户友好界面
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易于使用
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客户支持
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培训和支持
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定制
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高效报告
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发票和财务
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活动管理
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报告功能
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改进空间
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高级营销功能
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电子邮件集成
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各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) | #5 4 条评价 | #8 2 条评价 |
| 中型(25-74 间客房) ▾ | #8 18 条评价 | #3 71 条评价 |
| 大型(75-199 间客房) ▾ | #7 5 条评价 | #2 24 条评价 |
| 超大型(200+ 间客房) ▾ | #5 4 条评价 | #4 8 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #7 11 条评价 | #3 44 条评价 |
| 豪华酒店 ▾ | #6 12 条评价 | #4 19 条评价 |
| 品牌/连锁酒店 ▾ | #8 8 条评价 | #2 79 条评价 |
| 长住酒店 ▾ | #4 11 条评价 | #3 14 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #6 7 条评价 | #3 103 条评价 |
| 欧洲 ▾ | #6 5 条评价 | — |
| 亚太 | #5 0 条评价 | #3 1 条评价 |
Choosing the right sales software for your hotel can be a challenge. IVvy by IVvy and STS Cloud by SalesandCatering.com are both designed to streamline the sales and event management process but differ significantly in their scope and user experience. IVvy offers a comprehensive platform with extensive integrations and a focus on event venues of all sizes, while STS Cloud emphasizes ease of use, affordability, and a simplified sales process. Which solution aligns better with your hotel's needs?
Both IVvy and STS Cloud aim to help hotels close more sales and manage events more efficiently. IVvy’s platform is built for venues seeking deep automation and integrations, with over 55 partners and AI-driven tools. STS Cloud, on the other hand, focuses on delivering a straightforward, cost-effective sales solution with fewer integrations but a user-friendly interface. Do you prioritize automation and extensive integrations, or a simple, budget-friendly platform?
IVvy’s strengths include its ability to create and send detailed proposals quickly, manage complex event workflows, and automate invoicing. STS Cloud excels in capturing leads, sending digital proposals, and providing essential sales management tools without overwhelming your team. Both products address the core challenge of improving sales efficiency but diverge on complexity and depth.
If your hotel needs a robust, scalable platform that integrates with multiple PMS and property management systems, IVvy is the clear choice. It’s ideal for large properties, resorts, and hotel groups looking for automation, extensive reporting, and customizable workflows.
If your hotel prioritizes ease of use, affordability, and quick onboarding—especially for smaller or mid-sized properties—STS Cloud is better. It offers a straightforward sales process, excellent customer service, and integrations with key PMS like Opera and Roomkey. For hotels that want to get started fast without sacrificing core features, STS Cloud is the more suitable option.
IVvy’s user reviews highlight a simple, intuitive interface with a rating of 4.69/5 for ease of use, supported by extensive training resources. Its onboarding is rated 4.44/5, but some users note that reporting can be confusing without additional training. The platform’s depth might require some learning for new users, especially when customizing reports or navigating advanced features.
STS Cloud scores slightly higher on ease of use at 4.74/5, with multiple reviews emphasizing its straightforward, intuitive design that allows new users to learn the system within minutes. Its simple setup and minimal training requirements make onboarding quick and smooth.
Edge: STS Cloud.
IVvy offers 11 unique features, including payments and invoicing, and automation tools driven by AI that streamline proposals, reporting, and operations. Its integrations are more extensive, with 16 verified partners, including Mews, RMS, and Springer-Miller. IVvy also provides customizable reporting and real-time booking features, making it a comprehensive solution for complex event management.
STS Cloud provides 8 core features, with standout tools like ProposalPath, customizable contracts, and flexible workflow management. While it has fewer integrations—7 verified partners including RoomKey and Cloudbeds—it offers full-featured sales and catering management at a more affordable price point.
Edge: IVvy.
IVvy receives high marks for customer support, rated 4.73/5, with reviews praising their quick response, personalized service, and training resources. Many users appreciate the proactive approach and ongoing system improvements, describing their support as reliable and helpful.
STS Cloud’s support is also rated highly at 4.72/5, with reviews highlighting the responsiveness of their North American team and ease of onboarding. Customers appreciate the ongoing assistance and straightforward training that facilitates rapid adoption.
Edge: IVvy.
IVvy’s platform connects with 16 verified partners, including industry leaders like Mews, RMS, and Springer-Miller, offering broader automation possibilities. Its integrations cover PMS, reporting, and payment systems, enabling a smooth data flow across platforms.
STS Cloud integrates with 7 verified partners, including RoomKey and Cloudbeds, focusing on essential PMS and revenue management tools. While its integration count is lower, it still supports key hotel systems, providing enough connectivity for smaller to mid-sized hotels.
Edge: IVvy.
IVvy’s recent reviews, all from the last six months, show a high overall rating of 4.75/5, with a strong 94% likelihood of recommendation. Hotels across various segments, especially resorts and branded properties, praise its extensive features and automation.
STS Cloud, with 96 reviews, has a slightly lower overall score of 4.68/5, but a higher recent rating of 4.74/5 from newer reviews. Hotels of all sizes appreciate its simplicity, affordability, and quick setup, with many highlighting its ease of use.
Edge: IVvy.
Both products are priced at a flat rate of $300 per month, with no implementation fees or freemium options. IVvy does not specify different pricing tiers, making it straightforward. STS Cloud emphasizes affordability and offers full features for the same flat fee, making it accessible for hotels of varying sizes.
IVvy is a comprehensive, scalable venue and event management platform with extensive integrations and AI-powered features. It suits large hotels, resorts, and hotel groups that want automation, detailed reporting, and system customization to manage complex operations.
STS Cloud offers a streamlined, user-friendly sales and catering solution at a competitive price. It’s ideal for small to mid-sized hotels that need a quick, effective way to manage sales workflows with minimal fuss.
Choose IVvy if your hotel needs advanced automation and integration capabilities. Opt for STS Cloud if you want a simple, budget-friendly platform that gets your sales team operational fast.
In conclusion, IVvy is better suited for larger properties with complex needs, while STS Cloud fits smaller hotels prioritizing ease and affordability. Your choice should reflect your hotel’s scale, operational complexity, and technology appetite.
酒店销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $300/mo | From $300/mo |
根据 HTR 的产品数据库,IVvy 和 STS Cloud (by SalesandCatering.com) 共享 10 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款和发票 | ||
| 移动销售 CRM |
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Everyone in the conference department can make a quote for a customer. Nobody has to check with a manager; everyone can send an offer to the customer. The customer can look at the..."
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
酒店从业者喜爱的方面
IVvy 一直因其易于导航的界面而受到称赞,它简化了事件管理并减少了员工培训时间。
虽然这并非 IVvy 独有的,但许多评论都强调了其出色的客户支持,包括快速的响应时间和支持人员的高可用性。
用户欣赏 IVvy 的广泛定制选项,这使他们能够定制活动菜单、场地信息和销售报告,从而使平台能够高度适应特定需求。
酒店从业者提出异议的方面
该平台提供全面的报告功能,但一些用户发现报告功能过于复杂,希望有更多用户友好的选项。
一些用户寻求更深入的教程和功能,以利用 IVvy 进行战略营销活动,包括电子邮件营销和 SEO 优化。
排名更高的方面
独特功能
酒店从业者喜爱的方面
多名用户都对 STS 的直观、用户友好界面表示赞赏。它允许快速入职、最低限度的培训和团队成员轻松适应,从而积极促进无缝日常运营。
用户对 STS 提供的出色培训和客户支持大加赞赏。该团队反应迅速,提供及时帮助,并根据用户需求定制培训课程,极大地促进了运营转型。
许多评论都强调了 STS 强大的报告功能。用户对生成自定义报告以跟踪群组数量、收入和销售活动的能力表示赞赏。有些人建议添加更全面的报告以获得更详细的见解。
酒店从业者提出异议的方面
虽然 STS 受到高度评价,但一些评论指出了需要改进的地方,包括更好的电子邮件集成、增强的报告和更直观的事件日历功能。
尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工... 尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工作流程。
排名更高的方面
独特功能
这取决于您的需求。IVvy 和 STS Cloud (by SalesandCatering.com) 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。IVvy 提供 16 个经验证的集成合作伙伴,而 STS Cloud (by SalesandCatering.com) 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。IVvy 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
IVvy:否。STS Cloud (by SalesandCatering.com):否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。IVvy 的 HT Score 为 76,SalesAndCatering.com 的为 38。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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