The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 184 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
MeetingPackage 表现出色 在 客户体验 方面 — 尤其适合 brand 类型的物业 (5.0/5) ,拥有独特功能如 Payments & Invoicing.
SalesAndCatering.com 表现出色 在 易于使用 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Mobile Sales CRM and Pipeline CRM.
基于 HTR 上 184 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $200/mo | From $300/mo |
| 经验证的评价 | 78 | 106 |
在分析了 184 条经验证的评价后,MeetingPackage 用户最看重其 客户体验, 自动化和效率提升, 支持与开发,而 SalesAndCatering.com 用户则强调 易于使用, 培训和支持, 高效报告。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 酒店销售软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #4 7 条评价 | #8 2 条评价 |
| 中型(25-74 间客房) ▾ | #6 30 条评价 | #3 71 条评价 |
| 大型(75-199 间客房) ▾ | #4 18 条评价 | #2 24 条评价 |
| 超大型(200+ 间客房) ▾ | #2 18 条评价 | #4 8 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #4 36 条评价 | #3 44 条评价 |
| 豪华酒店 ▾ | #5 16 条评价 | #4 19 条评价 |
| 品牌/连锁酒店 ▾ | #3 44 条评价 | #2 79 条评价 |
| 长住酒店 ▾ | #7 3 条评价 | #3 14 条评价 |
按区域
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| 北美 ▾ | #8 8 条评价 | #3 103 条评价 |
| 欧洲 ▾ | #2 62 条评价 | — |
| 亚太 | #6 0 条评价 | #3 1 条评价 |
| 中东 ▾ | #2 5 条评价 | — |
Choosing the right hotel sales software can significantly impact your property's revenue and operational efficiency. MeetingPackage and STS Cloud both aim to streamline sales and event management but cater to different hotel profiles and operational needs. While MeetingPackage emphasizes online booking and event management with robust integrations, STS Cloud offers a flexible, all-in-one sales and catering platform with extensive reporting and customization features. Which one aligns better with your hotel’s priorities?
MeetingPackage is designed primarily for venues and hotels that focus heavily on meeting and event bookings. It excels at real-time availability, online booking, and integrations with systems like Opera, making it ideal for properties that prioritize digital sales channels. Conversely, STS Cloud caters to a broad spectrum of hotels—from small independents to large chains—offering a full suite of sales, catering, and event management tools in an accessible, easy-to-use platform.
Both products aim to boost sales efficiency and reduce operational costs. MeetingPackage’s strength lies in its seamless online booking engine and integrations, which allow clients to book spaces instantly. STS Cloud, however, provides a comprehensive CRM, lead tracking, proposal management, and detailed reporting, making it suitable for hotels that want to manage the entire sales pipeline internally. Which approach better suits your property's sales strategy?
If your hotel needs to enhance online booking for meetings and events, especially with real-time availability, MeetingPackage is the clear choice. Its integrations with PMS systems and support for multi-day conferences make it ideal for venues with high digital sales volume. For hotels that prioritize managing a broad sales pipeline, customizing proposals, and detailed analytics, STS Cloud is preferable, particularly if your team values a single platform that handles lead capture, contracts, and reporting.
For properties seeking a dedicated event booking engine with integrations for a wide range of PMS, MeetingPackage is more suitable. Hotels aiming for a full sales and catering solution with flexible workflows and extensive customization should opt for STS Cloud. Your choice hinges on whether online booking or comprehensive sales management is your top priority.
MeetingPackage boasts a user-friendly interface rated at 4.6/5, with a simple setup process and straightforward navigation, according to recent reviews. Clients highlight its ease of integration with Opera and booking engines, along with a minimal learning curve for staff. However, some users mention that reporting and analytics could be improved, and there are minor usability issues with the extranet.
STS Cloud scores even higher at 4.74/5 for ease of use, with users praising its intuitive design, quick onboarding, and straightforward workflow. Its cloud-based nature allows staff to access the system from anywhere, with minimal training required. Customers also commend the dedicated customer support for helping teams adopt the platform smoothly.
Edge: STS Cloud.
MeetingPackage offers features like a Chain Dashboard and Payments & Invoicing, which are exclusive to it. It supports real-time availability, online booking, dynamic pricing, and integrations with multiple PMS systems. Its ability to handle multi-day conferences and corporate agreements enhances its appeal for large venues.
STS Cloud provides Contract Management, a Mobile Sales CRM, and a Pipeline CRM—features absent in MeetingPackage. It also offers lead capture, proposal generation, workflow management, and detailed reporting. While MeetingPackage excels at booking and availability, STS Cloud's strength lies in full sales funnel management.
Edge: STS Cloud, given its broader feature set for internal sales processes.
MeetingPackage has a solid support reputation, with a 4.81/5 rating and recent reviews citing quick response times and proactive assistance. Users appreciate their responsiveness but note some room for improvement in reporting and analytics.
STS Cloud also scores highly with a 4.72/5 support rating. Customers highlight the responsive North American support team, tailored training, and ongoing assistance. Many reviews mention that the support team helps integrate the system into daily operations seamlessly.
Edge: MeetingPackage, due to slightly more recent support reviews and responsiveness.
MeetingPackage integrates with 14 verified partners, including prominent systems like Apaleo, Mews, and Stripe, along with a shared integration with Oracle Hospitality. Its extensive integration network allows for flexible system automation and real-time updates.
STS Cloud connects with 7 verified partners, including Opera and RoomKey PMS, with one common integration with Oracle Hospitality. Its integration scope is narrower but still covers essential systems for many hotels. MeetingPackage’s broader partner network gives it an edge for properties seeking extensive connectivity.
Edge: MeetingPackage.
MeetingPackage has a robust review count of 62, with recent reviews emphasizing its instant booking capabilities and seamless integrations. Its overall rating is 4.56/5, with a high likelihood (93%) of recommendation. Hotels in luxury, boutique, and branded segments rate it highly, especially for online event booking.
STS Cloud has a higher review count of 96, with a rating of 4.68/5 and an even higher recommendation likelihood at 96%. It is favored by a variety of property types, including resorts, boutique hotels, and chains. Recent reviews praise its ease of use, customization, and reporting features.
Edge: STS Cloud.
MeetingPackage charges a flat monthly fee of $200, with no free trial or freemium options. Pricing appears straightforward, but additional costs may arise with custom integrations or premium features.
STS Cloud's base price is $300 per month, also without a free trial, but it offers unlimited users at this flat rate. Its pricing may be slightly higher but includes a comprehensive suite of features suitable for larger teams or multi-property management.
Not ideal if your hotel needs a broad CRM, detailed sales pipeline management, or extensive reporting.
Not ideal if your primary focus is online booking for meeting spaces without extensive internal sales tracking.
MeetingPackage stands out for properties heavily reliant on online booking and real-time availability, especially venues managing corporate or conference events. Its integrations and booking engine are ideal for venues that want to boost digital sales and reduce manual booking processes.
STS Cloud excels as a full-featured sales and catering system, especially suited for hotels that need detailed lead management, proposal workflows, and extensive reporting. Its user-friendly interface and support make it a solid choice for properties aiming to streamline their entire sales pipeline.
In conclusion, if your hotel emphasizes online meeting bookings with integrations, MeetingPackage is the superior choice. For hotels that want a comprehensive sales management platform with customization and detailed analytics, STS Cloud is the better fit.
酒店销售软件 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $200/mo | From $300/mo |
根据 HTR 的产品数据库,MeetingPackage (Venue & Sales Management) 和 STS Cloud (by SalesandCatering.com) 共享 8 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 付款和发票 | ||
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| 移动销售 CRM | ||
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| 链仪表板 |
我们分析了 3 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"The biggest asset of MeetingPackage is automation. Our small team has limited time to answer every RFP, and this online rate and availability tool makes rate shopping as straightfo..."
该目标暂无已发布的案例研究。
"I believe the most significant benefit for both our customers and employees is the ability to save time and book with confidence."
"We have a lot of growth in the pipeline and are expecting to grow the portfolio by about 25% by the end of the year. We reviewed many sales systems for our properties, and STS Clou..."
酒店从业者喜爱的方面
从简便的预订流程到用户友好的界面,MeetingPackage 通过简化预订和确认、提供实时通信以及减少管理预订所需的时间来增强客户体验。
用户重点关注 MeetingPackage 的自动化功能,称赞其能够自主处理即时预订、价格比较和标准查询。这些功能节省了时间,使销售团队能够专注于高潜力客户。
客户评论称赞 MeetingPackage 的支持团队反应迅速,愿意开发定制解决方案。这种高水平的客户服务对于使该工具适应独特的酒店需求至关重要。
酒店从业者提出异议的方面
尽管 MeetingPackage 广受好评,但一些用户也指出了需要改进的地方,包括更好的优惠模板、增强的用户体验/用户界面、更灵活的集成功能以及对食品和饮料项目的季... 尽管 MeetingPackage 广受好评,但一些用户也指出了需要改进的地方,包括更好的优惠模板、增强的用户体验/用户界面、更灵活的集成功能以及对食品和饮料项目的季节性调整。
用户经常提到需要改进报告和分析。虽然该平台提供了一些功能,但许多酒店经营者希望获得更精细、可定制和详细的分析,以便更好地指导他们的决策过程。
排名更高的方面
独特功能
酒店从业者喜爱的方面
多名用户都对 STS 的直观、用户友好界面表示赞赏。它允许快速入职、最低限度的培训和团队成员轻松适应,从而积极促进无缝日常运营。
用户对 STS 提供的出色培训和客户支持大加赞赏。该团队反应迅速,提供及时帮助,并根据用户需求定制培训课程,极大地促进了运营转型。
许多评论都强调了 STS 强大的报告功能。用户对生成自定义报告以跟踪群组数量、收入和销售活动的能力表示赞赏。有些人建议添加更全面的报告以获得更详细的见解。
酒店从业者提出异议的方面
虽然 STS 受到高度评价,但一些评论指出了需要改进的地方,包括更好的电子邮件集成、增强的报告和更直观的事件日历功能。
尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工... 尽管 STS 提供了多项强大的功能,但一些用户发现其电子邮件集成存在局限性,尤其是与 Gmail 集成。他们建议在这方面进行改进,以改善电子邮件和系统活动之间的工作流程。
排名更高的方面
独特功能
这取决于您的需求。MeetingPackage (Venue & Sales Management) 和 STS Cloud (by SalesandCatering.com) 共享许多核心 Hotel Sales Software 功能,但各有独特的能力。MeetingPackage (Venue & Sales Management) 提供 14 个经验证的集成合作伙伴,而 STS Cloud (by SalesandCatering.com) 提供 7 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。MeetingPackage (Venue & Sales Management) 在易用性方面领先,评分为 4.7/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
MeetingPackage (Venue & Sales Management):否。STS Cloud (by SalesandCatering.com):否。 两款产品目前均不提供免费版。大多数 Hotel Sales Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。MeetingPackage 的 HT Score 为 88,SalesAndCatering.com 的为 38。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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