The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 130 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Jonas Hospitality 表现出色 在 客户服务 方面 ,拥有独特功能如 Revenue management module and Mobile App.
Sirvoy 表现出色 在 ease of use and onboarding 方面 ,拥有独特功能如 Native Email Marketing and Centralized Messaging.
基于 HTR 上 130 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,100/mo | From $200/mo |
| 经验证的评价 | 25 | 105 |
在分析了 130 条经验证的评价后,Jonas Hospitality 用户最看重其 客户服务, 易于使用, 持续改进,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
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用户界面和设计
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支付处理器集成
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性价比
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #70 1 条评价 | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | #28 21 条评价 | #48 3 条评价 |
| 大型(75-199 间客房) | #37 2 条评价 | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #49 6 条评价 | #29 21 条评价 |
| 豪华酒店 ▾ | — | #37 7 条评价 |
| 品牌/连锁酒店 ▾ | #23 18 条评价 | #42 4 条评价 |
| 长住酒店 ▾ | #21 9 条评价 | #35 3 条评价 |
按区域
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| 北美 ▾ | #20 24 条评价 | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing between Jonas Chorum by Jonas Hospitality and Sirvoy hinges on your specific hotel needs, operational scale, and feature preferences. Both systems aim to streamline property management, but they approach this goal differently. Jonas Chorum offers a more extensive feature set with a focus on larger or complex properties, while Sirvoy emphasizes simplicity and affordability for small to medium-sized hotels. Your decision should align with your property’s size, complexity, and growth plans.
Jonas Chorum is more feature-rich, boasting advanced modules like revenue management, integrated CRS, and mobile apps, making it suitable for hotels seeking comprehensive control. Sirvoy, on the other hand, provides an intuitive user experience with high customer support ratings, ideal for hoteliers prioritizing ease of use and quick deployment. Is your team ready for more complexity or seeking simplicity? Let’s explore deeper.
Jonas Chorum, with its 24 reviews in the last six months and a high overall rating of 4.59/5, is clearly favored by larger properties and those seeking extensive management features. Its robust reporting, integrated CRS, and ancillary modules cater to hotels that need detailed operational control and revenue optimization. Conversely, Sirvoy’s 95 reviews, many recent, and a perfect overall rating of 0/5 (likely a data anomaly, but high support ratings are clear), show its appeal to smaller properties and those valuing simplicity.
Jonas Chorum’s strengths lie in its advanced modules, including revenue management, digital registration, and employee messaging, making it suitable for hotels with complex needs. Sirvoy excels in user-friendly booking, channel management, and excellent support, making it ideal for properties that want straightforward management without overwhelming features. Do you need an all-in-one platform with advanced tools or a straightforward system with reliable support? The choice depends on your hotel’s complexity.
Jonas Chorum’s UI scores 4.35/5, while Sirvoy edges ahead at 4.64/5, indicating a slight advantage for Sirvoy in ease of use. Jonas Chorum’s onboarding score of 4.13/5 suggests some learning curve, especially with its advanced features, but users praise its intuitive interface and mobile access. Sirvoy's interface is described as highly intuitive, with a straightforward setup and quick onboarding, making it particularly appealing for smaller teams or less tech-savvy staff.
While Jonas Chorum offers comprehensive functionality, some users report occasional system freezes, which can impact daily workflows. Sirvoy’s focus on simplicity results in fewer complaints about technical issues. Edge: Sirvoy.
Jonas Chorum provides 13 features exclusive to its platform, including integrated CRS, revenue management, automated night audit, and a guest app. Its total of 36 features surpasses Sirvoy’s 7 unique offerings, which include multi-lingual support, gift vouchers, and integrated payment terminals. This makes Jonas Chorum more suitable for hotels needing advanced operational tools and revenue strategies.
Sirvoy’s features focus on core management needs, with strong channel management and booking engine capabilities. It lacks the extensive modules Jonas offers, such as spa & wellness or shift planning, but covers essential functions efficiently. When considering feature depth, Jonas Chorum is the clear leader. Edge: Jonas Chorum.
Jonas Hospitality has a customer support rating of 4.6/5, with reviews highlighting its responsiveness and knowledgeable staff. Users often mention quick help and personalized service, despite some complaints about system freezes. Sirvoy’s support scores even higher at 4.85/5, with reviews praising its prompt and helpful assistance, often highlighted by direct chat interactions.
Both products excel in support, but Sirvoy’s recent review activity (32 reviews in the last six months) and consistent high praise suggest it slightly outperforms Jonas Chorum. When urgent support is vital, Sirvoy’s reputation for excellent customer service makes it the safer choice. Edge: Sirvoy.
Jonas Chorum integrates with 28 verified partners, including major OTAs and GDS, and offers integrations with hotel investor apps, EPoS, and spa modules. Sirvoy, with 21 integrations, still covers essential channels like Booking.com, Expedia, and GDS, alongside more niche partners. Both systems support key industry integrations, but Jonas Chorum’s broader partner network indicates more extensive connectivity options.
Shared integrations include Revinate and SiteMinder, but Jonas’s exclusive integrations with hotel-specific systems give it an edge for properties with complex operational needs. When your hotel relies heavily on third-party tools, Jonas Chorum’s larger integration network provides more flexibility. Edge: Jonas Chorum.
Jonas Chorum’s 24 reviews reflect a solid 4.59/5 rating, with users praising its reliability, advanced reporting, and mobile capabilities. Its recent reviews highlight its continuous improvements and responsiveness. Sirvoy, with 95 reviews, has a strikingly high overall rating of 0/5 (likely a data glitch), but the high customer support ratings and frequent recent reviews suggest user satisfaction.
For properties of all sizes, Jonas Chorum’s proven stability and feature depth earn higher confidence. Given its recent review volume and higher overall score, Jonas Chorum is rated more favorably by hoteliers. Edge: Jonas Chorum.
Jonas Chorum’s pricing information is unavailable publicly, but it is typically offered via custom quotes, reflecting its enterprise focus. Sirvoy charges a flat $200/month, with no free tier, and offers a 30-day trial, giving smaller hotels a clear upfront cost.
While Jonas Chorum’s pricing may be higher and tailored, Sirvoy’s transparent fee structure makes budgeting easier for small and medium properties. If predictable costs matter, Sirvoy’s straightforward pricing provides clarity. If your hotel needs extensive features and custom integration, investing in Jonas Chorum might be justified.
Not ideal if your hotel is small, budget-constrained, or seeking a simple, plug-and-play system. Also, if your operations don’t require advanced features, Jonas might be overkill.
Not ideal if your hotel needs extensive revenue management, detailed reporting, or integration with specialized property services. Larger, multi-property hotels with complex operations might find Sirvoy’s features limiting.
Jonas Chorum is a comprehensive PMS offering extensive features, perfect for hotels with complex management needs and larger operational scope. Its advanced modules support revenue optimization, multi-channel distribution, and staff mobility, making it a strong choice for growth-oriented properties.
Sirvoy excels in simplicity, affordability, and support, making it suitable for small to medium hotels or properties new to PMS systems. Its intuitive interface and high customer satisfaction ratings ensure a smooth onboarding experience and reliable day-to-day management.
Choose Jonas Chorum if your hotel requires a full-featured, scalable system capable of supporting complex operations and detailed analytics. Opt for Sirvoy if your focus is on ease of use, strong support, and budget-friendly management for smaller operations.
In summary, Jonas Chorum is the better choice for larger, more sophisticated properties, while Sirvoy is ideal for smaller hotels seeking a straightforward, reliable solution. Your decision should reflect your hotel’s size, complexity, and growth ambitions.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,100/mo | From $200/mo |
根据 HTR 的产品数据库,Jonas Chorum 和 Sirvoy 共享 36 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 原生电子邮件营销 | ||
| 多币种 | ||
| 多种语言 | ||
| 收益管理模块 | ||
| 数字注册 | ||
| 礼品卡 | ||
| 移动应用 | ||
| 综合 CRS | ||
| 自动夜间审计 | ||
| 辅助收入跟踪 | ||
| 集中消息传递 | ||
| 集成支付终端和读卡器 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
酒店从业者喜爱的方面
Jonas Chorum 的客户服务因其响应迅速、知识渊博和解决问题的热情而受到高度赞誉。特别提到了模范员工,强调了许多用户所体验到的个性化支持。
PMS 的设计简单直观,员工(包括新员工)均可轻松使用,从而减少培训时间并提高运营效率。用户对该系统处理团体预订和费率的能力表示赞赏。
酒店经营者注意到 Jonas Chorum 积极寻求用户反馈,并经常实施改进建议。这种响应能力促进了公司与客户之间的合作关系,支持了服务的发展。
酒店从业者提出异议的方面
许多用户都对 Jonas Chorum 易于导航的用户界面和跨平台可访问性表示赞赏。它高效地支持群组屏蔽和报告生成等功能,无论是新手还是经验丰富的员工都可以轻松使用... 许多用户都对 Jonas Chorum 易于导航的用户界面和跨平台可访问性表示赞赏。它高效地支持群组屏蔽和报告生成等功能,无论是新手还是经验丰富的员工都可以轻松使用。
Jonas Chorum 强制执行的支付处理器集成是一个重大的缺点。用户必须使用特定的处理器,这会产生额外费用,并且会面临运营中断。这种强制集成会影响多个物业,增... Jonas Chorum 强制执行的支付处理器集成是一个重大的缺点。用户必须使用特定的处理器,这会产生额外费用,并且会面临运营中断。这种强制集成会影响多个物业,增加财务和运营压力。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Jonas Chorum 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Jonas Chorum 提供 28 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Sirvoy 在易用性方面领先,评分为 4.7/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Jonas Chorum:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Jonas Hospitality 的 HT Score 为 18,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问