The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 420 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Jonas Hospitality 表现出色 在 客户服务 方面 ,拥有独特功能如 Revenue management module and Guest App.
ThinkReservations 表现出色 在 ease of use and ROI 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Integrated Payment Terminal & Card Reader and Native Email Marketing.
基于 HTR 上 420 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $1,100/mo | From $500/mo |
| 经验证的评价 | 25 | 395 |
在分析了 420 条经验证的评价后,Jonas Hospitality 用户最看重其 客户服务, 易于使用, 持续改进,而 ThinkReservations 用户则强调 客户支持, 运营效率, 数据和报告。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #70 1 条评价 | #4 145 条评价 |
| 中型(25-74 间客房) ▾ | #28 21 条评价 | #9 25 条评价 |
| 大型(75-199 间客房) | #37 2 条评价 | #6 3 条评价 |
| 超大型(200+ 间客房) | — | #5 1 条评价 |
按物业类型
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| 精品酒店 ▾ | #49 6 条评价 | #7 100 条评价 |
| 豪华酒店 ▾ | — | #7 70 条评价 |
| 品牌/连锁酒店 ▾ | #23 18 条评价 | #7 24 条评价 |
| 长住酒店 ▾ | #21 9 条评价 | #11 8 条评价 |
按区域
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| 北美 ▾ | #20 24 条评价 | #1 386 条评价 |
| 欧洲 | — | #57 0 条评价 |
| 亚太 | — | #32 0 条评价 |
| 中东 | — | #32 0 条评价 |
Choosing the right property management system (PMS) can profoundly impact your hotel's operations, revenue, and guest experience. Jonas Chorum by Jonas Hospitality and ThinkReservations PMS both aim to streamline your workflows, but they cater to different hotel profiles and operational needs. While Jonas offers a broader feature set with extensive integrations, ThinkReservations emphasizes ease of use and strong OTA connectivity. Your decision hinges on your hotel’s size, complexity, and specific operational focus.
Both products aim to improve efficiency and guest management, but which aligns better with your hotel’s goals? Let’s explore their differences in depth.
Jonas Chorum and ThinkReservations PMS both serve as core operational platforms for hotels, yet they differ significantly in focus, features, and user base. Jonas targets larger or more complex properties, such as branded hotels, with its comprehensive suite of tools, including revenue management and integrated POS. ThinkReservations, by contrast, suits small to mid-sized inns, B&Bs, and vacation rentals with its user-friendly interface and OTA-focused features.
Jonas Chorum boasts a richer feature set with 15 exclusive features, compared to ThinkReservations’ 5, making it more suitable for hotels requiring detailed operational control. However, ThinkReservations’ simplicity and recent review activity (more recent reviews with 356 total reviews) make it the more current choice for hoteliers prioritizing ease of use.
Are you looking for a full-featured enterprise solution or a straightforward PMS for your small property? This fundamental difference will guide your choice.
If your hotel operates at a larger scale, needs advanced revenue management, or requires integrated retail and restaurant solutions, Jonas Chorum is the clear choice. Its high rating (4.59/5 from 24 reviews) and extensive integrations—with 28 verified partners—make it ideal for properties seeking a robust, all-in-one platform.
Conversely, if your hotel is a B&B, inn, or small resort with a focus on efficiency, guest communication, and OTA connectivity, ThinkReservations is more suitable. Its near-perfect rating (4.88/5 from 356 reviews) and widespread use across North America’s small properties highlight its user-friendliness and effective channel integrations.
In summary, choose Jonas if you need deep operational features; pick ThinkReservations if simplicity and OTA integration are your priorities.
ThinkReservations scores higher in ease of use, with a 4.82/5 rating compared to Jonas Chorum’s 4.35/5. Recent reviews praise ThinkReservations’ intuitive interface, straightforward onboarding, and the ability to manage bookings with minimal training. Its design emphasizes simplicity, allowing staff to adapt quickly and reduce operational errors.
Jonas Chorum offers a user-friendly interface but receives some criticism for occasional system freezes and more complex navigation, reflecting its broader feature set. Users report a steeper learning curve and longer onboarding times.
Edge: ThinkReservations.
Jonas Chorum shines with a total of 34 shared features plus 15 exclusive tools, including integrated CRS, revenue management, guest app, online checkout, ID scanning, and housekeeper mobile apps. Its unique features cater to full-scale hotel operations and multi-property management, giving your team deeper control over revenue and guest services.
ThinkReservations offers only 5 features exclusive to it, such as gift vouchers, multi-currency support, integrated payment terminal, multilingual capabilities, and native email marketing. While these are valuable, they are less comprehensive for larger properties.
Overall, Jonas has a broader and more advanced feature set, making it the superior choice for complex hotel operations.
Edge: Jonas Chorum.
ThinkReservations outperforms Jonas Chorum in customer support ratings, with a 4.82/5 score based on recent reviews, and many users describe their support team as accessible, knowledgeable, and responsive. Multiple reviews highlight how the support team acts like an extension of their staff, providing timely help and ongoing improvements.
Jonas Chorum’s support also receives high praise, with a 4.6/5 rating, and users appreciate its responsiveness. However, some mention that support could be more proactive during system freezes or technical issues.
Edge: ThinkReservations.
Jonas Chorum offers 28 verified integrations, including industry leaders like SiteMinder, Revinate, and Shift4 Payments. Shared partners like Whistle and INTELITY strengthen its connectivity, especially for larger operations.
ThinkReservations has 16 verified partners, including Expedia, Airbnb, Tripadvisor, and TrustYou. Its integrations are reliable for small properties and vacation rentals, but less extensive than Jonas.
Overall, Jonas has the edge for extensive integrations, especially if your property relies on multiple external systems.
Edge: Jonas Chorum.
ThinkReservations enjoys a higher overall rating (4.88/5 from 356 reviews) versus Jonas Chorum’s 4.59/5 from 24 reviews. Recent reviews highlight its ease of use, excellent support, and ability to streamline small property operations, especially for B&Bs and inns.
Jonas Chorum’s reviews commend its reliability, comprehensive reporting, and operational control but are limited in number and recency. Larger properties with more complex needs tend to appreciate Jonas’s depth despite some usability concerns.
In summary, for current and highly positive feedback, ThinkReservations leads, especially among small properties.
Edge: ThinkReservations.
Jonas Chorum does not list a standard pricing model or free trial, indicating custom quotes based on property size and needs. This lack of transparency means your hotel must engage directly for pricing.
ThinkReservations charges a flat $500 monthly fee, with no setup fees or clear tiered pricing, making it straightforward for small hotels and B&Bs to budget.
Your decision may depend on your willingness to negotiate or pay a flat fee versus a custom quote.
Not ideal if your property is small, with straightforward operations, or limited technology experience.
Not ideal if your hotel needs extensive operational control or advanced revenue tools.
Jonas Chorum offers a broad suite of features suitable for larger, complex properties that require detailed control over operations, revenue, and integrations. It’s best when your property demands deep customization and multi-channel management, despite a steeper learning curve.
ThinkReservations caters to small and mid-sized properties that value simplicity, excellent support, and OTA connectivity. Its high ratings and recent reviews suggest it’s the better choice if ease of use and quick onboarding are your priorities.
If your hotel is growing or needs advanced features, Jonas is the stronger option. For small properties seeking an intuitive, supportive, and cost-effective platform, ThinkReservations is the safer choice.
This detailed comparison should help guide your decision based on your hotel’s size, operational complexity, and strategic priorities.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $1,100/mo | From $500/mo |
根据 HTR 的产品数据库,Jonas Chorum 和 ThinkReservations PMS 共享 34 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 原生电子邮件营销 | ||
| 在线结帐 | ||
| 多币种 | ||
| 多种语言 | ||
| 收益管理模块 | ||
| 礼品卡 | ||
| 综合 CRS | ||
| 访客应用 | ||
| 身份证扫描和注册预填 | ||
| 集成支付终端和读卡器 | ||
| 集成身份证和护照扫描仪 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
该目标暂无已发布的案例研究。
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
该目标暂无已发布的案例研究。
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
酒店从业者喜爱的方面
Jonas Chorum 的客户服务因其响应迅速、知识渊博和解决问题的热情而受到高度赞誉。特别提到了模范员工,强调了许多用户所体验到的个性化支持。
PMS 的设计简单直观,员工(包括新员工)均可轻松使用,从而减少培训时间并提高运营效率。用户对该系统处理团体预订和费率的能力表示赞赏。
酒店经营者注意到 Jonas Chorum 积极寻求用户反馈,并经常实施改进建议。这种响应能力促进了公司与客户之间的合作关系,支持了服务的发展。
酒店从业者提出异议的方面
许多用户都对 Jonas Chorum 易于导航的用户界面和跨平台可访问性表示赞赏。它高效地支持群组屏蔽和报告生成等功能,无论是新手还是经验丰富的员工都可以轻松使用... 许多用户都对 Jonas Chorum 易于导航的用户界面和跨平台可访问性表示赞赏。它高效地支持群组屏蔽和报告生成等功能,无论是新手还是经验丰富的员工都可以轻松使用。
Jonas Chorum 强制执行的支付处理器集成是一个重大的缺点。用户必须使用特定的处理器,这会产生额外费用,并且会面临运营中断。这种强制集成会影响多个物业,增... Jonas Chorum 强制执行的支付处理器集成是一个重大的缺点。用户必须使用特定的处理器,这会产生额外费用,并且会面临运营中断。这种强制集成会影响多个物业,增加财务和运营压力。
独特功能
酒店从业者喜爱的方面
尽管许多人已经认为它很优秀,但一些评论表示希望在周末提供额外支持,以便更好地处理紧急询问。
ThinkReservations 通过数字注册、夜间审计以及轻松管理预订和入住流程来帮助简化运营,使员工能够更加专注于与客人的互动。
该系统提供全面的数据和报告功能,使酒店经营者能够就定价、客人满意度和战略规划做出明智的决策。
酒店从业者提出异议的方面
一些评论强调了定价结构的问题,包括对渠道经理费用的不满以及 ThinkMessenger 等功能的高价格。
强制的两步验证对于一些用户来说是一个令人沮丧的地方,他们觉得它很麻烦并且希望降低安全设置。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Jonas Chorum 和 ThinkReservations PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Jonas Chorum 提供 28 个经验证的集成合作伙伴,而 ThinkReservations PMS 提供 16 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ThinkReservations PMS 在易用性方面领先,评分为 4.8/5 对比 4.4/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Jonas Chorum:否。ThinkReservations PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Jonas Hospitality 的 HT Score 为 18,ThinkReservations 的为 89。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问