The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 支付处理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | jaspay |
|
|---|---|---|
| 小型(10-24 间客房) | — | #3 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 13 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 21 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 25 条评价 |
按物业类型
| 细分市场 | jaspay |
|
|---|---|---|
| 精品酒店 ▾ | — | #2 31 条评价 |
| 豪华酒店 ▾ | — | #2 34 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 28 条评价 |
| 长住酒店 | — | #3 4 条评价 |
按区域
| 细分市场 | jaspay |
|
|---|---|---|
| 北美 ▾ | — | #2 61 条评价 |
| 欧洲 | — | #3 1 条评价 |
Choosing between Juspay by jaspay and ROH depends heavily on your hotel’s specific needs. Both products aim to process payments efficiently, but their scope and usability differ dramatically. Juspay appears to be an untested option with no reviews, ratings, or recent data, while ROH boasts a substantial, recent review base and high scores, making it the clearer choice for most hoteliers.
ROH is a dedicated payments platform built for hospitality with a proven track record. Juspay, however, lacks real-world validation at this stage. Are you willing to risk an unreviewed solution, or is your team better served by a platform with current, positive feedback?
Juspay offers no reviews, scores, or recent customer feedback, leaving its reliability and user experience unvalidated. ROH, on the other hand, has 65 reviews from a global user base, with a 4.97/5 customer support rating and a 9.91/10 NPS score—indicating high customer satisfaction and recent positive experiences.
ROH’s ease of use (rated 4.95/5) and onboarding (4.92/5) are strongly supported by recent reviews, with users describing it as "extremely very user friendly" and "the easiest way to send and receive payments." Conversely, Juspay’s lack of data makes it impossible to gauge its suitability or performance.
Do you want a solution with proven user success, or are you comfortable testing an unreviewed product?
If your hotel needs a trusted, feature-rich payments platform with strong customer support and recent positive reviews, go with ROH. Its 19 exclusive features, including refunds, pre-authorizations, payment splitting, and acceptance of multiple card types, make it versatile for a variety of hotel segments.
If your hotel’s primary concern is rapid deployment without a focus on extensive features, Juspay might seem tempting. But with no reviews or recent data, it’s hard to justify over ROH’s proven track record.
For hotels aiming to streamline operations, increase cash flow, and ensure reliable support, ROH remains the superior choice. Juspay’s untested status makes it a risky, less-informed gamble.
ROH earns an impressive 4.95/5 rating for ease of use, with recent reviews praising its "amazing" simplicity and "very user friendly" interface. The onboarding process is rated nearly perfect at 4.92/5, and reviewers have expressed that "it makes my job so much easier" with no questions from clients about usage.
Juspay’s data shows no ratings or reviews, so its usability remains unknown. Without direct user feedback, it’s impossible to assess how intuitive or straightforward Juspay’s platform might be.
Edge: ROH.
Juspay offers no features, whereas ROH provides 19, including refund management, pre-authorizations, payment splitting, pay-by-link, installment plans, and acceptance of major cards and digital wallets like Apple Pay and Google Pay. ROH also features PCI compliance, chargeback management, tokenization, multi-processor gateways, and authorization adjustments.
The lack of features or reviews for Juspay makes it a non-starter for most hotels seeking comprehensive capabilities. ROH’s extensive feature set, backed by recent positive feedback, clearly dominates.
Edge: ROH.
ROH is highly rated for support, with a 4.97/5 score and recent reviews describing its support team as "great" and "helpful." Customers appreciate ongoing assistance that ensures smooth onboarding and problem resolution.
Juspay offers no data on support quality, support ratings, or customer feedback. Without tangible evidence, its support effectiveness remains unknown.
Edge: ROH.
ROH has one verified integration with Oracle Hospitality, along with its broad feature set. Juspay has no verified integrations at this time, limiting its compatibility with existing hotel systems.
For hotels relying on integrated operations, ROH’s proven integration, coupled with its comprehensive features, is a significant advantage. Juspay’s lack of verified integrations is a notable drawback.
Edge: ROH.
ROH has a perfect recent review score of 9.91/10, with hotel segments like luxury and boutique hotels rating it highly. Its users consistently praise its user-friendliness, automation, and support, pointing to a product that meets hotel needs effectively.
Juspay has no reviews or ratings, so it cannot be rated or compared on user satisfaction.
Edge: ROH.
Juspay does not list its pricing model, making direct cost comparison impossible. ROH charges a straightforward $100 monthly fee, with no implementation or additional charges, offering transparent pricing.
Given the lack of pricing data for Juspay, ROH’s clear and predictable cost structure makes it the more practical option for budgeting.
Juspay’s unreviewed status makes it unsuitable for most hotels, but hypothetically, it might serve:
Not ideal if your hotel needs proven reliability, advanced features, or seamless integration.
ROH is suitable for:
Not ideal if your hotel has minimal transaction volume or prefers a very basic, manual payment process.
ROH is a well-supported, feature-rich, and highly-rated platform with recent reviews confirming its effectiveness across multiple hotel segments. Its automation capabilities, support, and integrations make it a dependable choice for hotels serious about payment processing.
Juspay offers no current data, reviews, or feature set, making it an uncertain choice that should only be considered if your hotel is willing to accept unvalidated solutions.
For most hotels, especially those seeking confidence and proven performance, ROH is the clear winner. Juspay remains an unproven option with significant unknowns and no recent customer feedback.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
酒店从业者喜爱的方面
Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.
ROH 因其直观的界面而备受赞誉,酒店员工和客户均可轻松使用。该平台简化了付款和收款流程,带来更顺畅的交易体验,并提升用户满意度。
用户对 ROH 提供的初始培训和持续支持表示赞赏,这有助于确保软件的顺利采用。这对于新用户的入门或有效解决复杂问题尤其有益。
酒店从业者提出异议的方面
虽然 ROH 显著节省了时间,但一些用户建议改进与现有酒店系统(例如 PMS 和销售软件)的集成,以进一步提高效率。这包括与 Salesforce、Delphi 和 Opera 的潜在... 虽然 ROH 显著节省了时间,但一些用户建议改进与现有酒店系统(例如 PMS 和销售软件)的集成,以进一步提高效率。这包括与 Salesforce、Delphi 和 Opera 的潜在集成。
独特功能
评分差异最大的方面
这取决于您的需求。Juspay 和 ROH 共享许多核心 Payments Processing Software 功能,但各有独特的能力。Juspay 提供 0 个经验证的集成合作伙伴,而 ROH 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ROH 在易用性方面领先,评分为 5.0/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Juspay:否。ROH:否。 两款产品目前均不提供免费版。大多数 Payments Processing Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。jaspay 的 HT Score 为 0,ROH 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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