The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 29 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
LIKE MAGIC 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Hotel Website Check-in Portal and Payment & Authorizations.
Myra Self Check-in 表现出色 ,拥有独特功能如 PMS Integration and PCI Compliant.
基于 HTR 上 29 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $700/mo | Contact sales |
| 经验证的评价 | 29 | 0 |
在分析了 29 条经验证的评价后,LIKE MAGIC 用户最看重其 宾客旅程应用程序, 自动化与集成, 非接触式办理登机手续,而 Myra Self Check-in 用户则强调 。点击任意主题查看评价者的反馈。
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宾客旅程应用程序
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非接触式办理登机手续
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设计灵活性
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收入机会
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分析与报告
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推送通知延迟
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各产品在不同物业规模、类型和区域的 非接触式办理入住 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #7 12 条评价 | — |
| 中型(25-74 间客房) ▾ | #7 10 条评价 | — |
| 大型(75-199 间客房) | #8 3 条评价 | — |
按物业类型
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| 精品酒店 ▾ | #11 6 条评价 | — |
| 豪华酒店 | #15 2 条评价 | — |
| 品牌/连锁酒店 | #15 2 条评价 | — |
| 长住酒店 ▾ | #5 12 条评价 | — |
按区域
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| 北美 | #17 1 条评价 | — |
| 欧洲 ▾ | #5 27 条评价 | — |
Choosing a contactless check-in system for your hotel involves balancing user experience, feature set, support, and integration capabilities. LIKE MAGIC (Check-in) and Myra Self Check-in both aim to streamline guest arrivals, but they differ significantly in maturity, reviews, and regional presence. LIKE MAGIC, with its extensive user base and recent positive feedback, clearly leads in adoption and reliability. Does your hotel prioritize proven performance and comprehensive features?
Both products address the core problem of reducing front desk congestion and enhancing guest convenience. LIKE MAGIC offers a robust platform with numerous integrations and added functionalities, while Myra Self Check-in provides a straightforward, mobile-centric solution. Are you looking for a proven leader or a minimalist approach?
LIKE MAGIC, with a rating of 74.02 in the HotelTechReport score and 29 reviews, benefits hotels seeking an all-in-one contactless solution that integrates with existing systems and offers a suite of features. It’s especially suited for hotels aiming to automate operations, reduce staffing, and increase guest engagement through personalized digital interactions.
In contrast, Myra Self Check-in has no reviews, a lower regional presence, and a less comprehensive feature set. It appears more suited for smaller hotels or properties in North America and Europe that require basic self check-in capabilities without extensive integration needs. Given the data, which approach aligns best with your hotel’s current goals?
If your hotel needs a highly rated, feature-rich platform with proven success and recent positive reviews, LIKE MAGIC is the clear choice. Its ease of use, strong support, and extensive integrations make it ideal for larger hotels or chains looking to elevate their guest experience and operational efficiency.
If your hotel is smaller, primarily needs simple self-check-in, and operates in North America or Europe, Myra Self Check-in might be enough—though its lack of reviews and limited feature set suggest it’s less mature. Are you prepared to invest in a platform with a track record and ongoing support, or do you prefer a lightweight tool with fewer features?
LIKE MAGIC scores a 4.9 out of 5 for ease of use, supported by its onboarding rating of 4.78 and positive reviews highlighting its intuitive interface and minimal staff training. Guests find the check-in process quick and straightforward, with features like digital keys and self-service interactions praised for simplicity.
Myra Self Check-in has no available review data, making it impossible to assess its usability or onboarding experience. Its lack of feedback suggests it may not have the same level of refinement or user-friendly design as LIKE MAGIC. Edge: LIKE MAGIC.
LIKE MAGIC offers 10 unique features, including hotel website check-in portals, custom questions, T&C signing, marketing communications opt-in, document scanning, multi-lingual support, payment processing, deposit collection, and e-signatures. These functionalities enable a flexible, comprehensive guest journey management.
Myra Self Check-in provides 3 features—PMS integration, PCI compliance, and easy room selection—focused on core self-check-in and payment. Its limited feature set restricts its utility for hotels seeking extensive customization or additional guest engagement tools. Edge: LIKE MAGIC.
LIKE MAGIC has a support rating of 4.83 out of 5, with recent reviews emphasizing quick, helpful responses and smooth onboarding. Hoteliers praise its proactive communication and reliable assistance, citing support as a key strength in their decision-making.
Myra Self Check-in has no available support ratings or recent reviews, making it difficult to gauge the quality of customer service. Its lack of feedback indicates it may not offer the same level of ongoing support as LIKE MAGIC. Edge: LIKE MAGIC.
LIKE MAGIC integrates with 10 verified partners, including major systems like Oracle Hospitality, Mews, SALTO Systems, and Adyen. These integrations facilitate seamless operation across various hotel management and payment platforms.
Myra Self Check-in connects with only 4 verified partners, including Priority Software, Onity, and Planet, and shares just one common partner with LIKE MAGIC. Its narrower integration scope limits flexibility for larger or more complex operations. Edge: LIKE MAGIC.
LIKE MAGIC, with 29 reviews and recent feedback, enjoys a high NPS score of 9.86 out of 10 and a 99% likelihood to recommend. Reviewers from diverse segments, especially city center and branded hotels, praise its ease of use and operational impact.
Myra Self Check-in has no reviews available, preventing any comparison of user satisfaction. Given the data, LIKE MAGIC clearly holds a stronger reputation among hotelier users. Edge: LIKE MAGIC.
LIKE MAGIC charges a $700 base price, with no free tier or trial options disclosed. Its pricing structure suggests an upfront fee for a comprehensive platform, likely reflecting its full feature set and support.
Pricing for Myra Self Check-in is not available publicly, and no trial information is provided. Its cost structure remains uncertain, making LIKE MAGIC’s transparent pricing a decisive advantage. Edge: LIKE MAGIC.
Not ideal if your hotel is a very small property with minimal tech needs or operates solely in North America without the desire for extensive integrations.
Not ideal if your property requires advanced guest management features, extensive customization, or operates in regions outside North America and Europe.
LIKE MAGIC offers a mature, highly-rated contactless check-in platform with proven success, especially in Europe and Asia Pacific. Its extensive features, integrations, and recent reviews make it the clear leader for hotels seeking a comprehensive guest experience solution.
If your hotel needs a flexible, feature-rich platform with strong support and proven ROI, LIKE MAGIC is the optimal choice. Its high user satisfaction and broad regional presence make it a reliable investment.
Myra Self Check-in, while simpler and potentially suitable for smaller or regional properties, lacks reviews and a broad feature set. Its limited integrations and regional scope mean it is best suited for properties with minimal tech requirements and in North America or Europe. For most hotels seeking a trusted, scalable solution, LIKE MAGIC remains the better option.
非接触式办理入住 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $700/mo | — |
根据 HTR 的产品数据库,LIKE MAGIC (Check-in) 和 Myra 共享 7 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 文件和护照扫描 | ||
| 条款和条件签署 | ||
| 符合 PCI 标准 | ||
| 经前管理系统整合 | ||
| 自定义问题 | ||
| 营销传播选择加入 | ||
| 轻松选择房间 | ||
| 酒店网站入住门户 | ||
| 预注册信息收集 |
显示主要差异。这两款产品之间还有 1 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"Like Magic allowed us to operate with just six staff members, without compromising guest experience. The platform is easy to use, fun to work with, and has revolutionized how we ru..."
该目标暂无已发布的案例研究。
"LIKE MAGIC isn't just a tool for us, it's the backbone of our overall guest experience. If I ever worked somewhere else, I'd bring it with me."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
宾客旅程应用程序 (Guest Journey App) 作为一个集中式枢纽,整合多种沟通渠道,让宾客能够以数字化方式管理服务。其直观的设计显著减少了人员需求,同时提升了... 宾客旅程应用程序 (Guest Journey App) 作为一个集中式枢纽,整合多种沟通渠道,让宾客能够以数字化方式管理服务。其直观的设计显著减少了人员需求,同时提升了宾客体验。
用户看重 LikeMagic,因为它能够与 PMS 和数字钥匙系统等现有系统无缝集成。客房服务和付款处理等重复性任务的自动化,让酒店员工能够专注于打造卓越的宾客体验... 用户看重 LikeMagic,因为它能够与 PMS 和数字钥匙系统等现有系统无缝集成。客房服务和付款处理等重复性任务的自动化,让酒店员工能够专注于打造卓越的宾客体验。
LikeMagic 的非接触式入住服务备受赞誉,提升了宾客的便利性,并减少了前台的拥挤。宾客可以通过手机办理入住,流程快捷卫生,尤其受到国际旅客的青睐。
酒店从业者提出异议的方面
LikeMagic 以通过客房升级和套餐附加服务等功能提升增值收入而闻名。该平台整合了延迟退房或客房送餐等附加服务,为提升收入提供了宝贵的机会。
人们经常提到需要更全面的分析和报告功能。用户表示希望拥有能够追踪宾客参与度并提供关键绩效指标的高级模块,从而更好地做出决策并改进服务。
独特功能
评分差异最大的方面
这取决于您的需求。LIKE MAGIC (Check-in) 和 Myra 共享许多核心 Contactless Check-in 功能,但各有独特的能力。LIKE MAGIC (Check-in) 提供 10 个经验证的集成合作伙伴,而 Myra 提供 4 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。LIKE MAGIC (Check-in) 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
LIKE MAGIC (Check-in):否。Myra:否。 两款产品目前均不提供免费版。大多数 Contactless Check-in 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。LIKE MAGIC 的 HT Score 为 74,Myra Self Check-in 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案