Subscribe to our weekly newsletter, Hotel Tech Insider
Join 100,000 executives from top brands like Accor, Marriott, Viceroy, Shangri-La, Rosewood, Expedia and AirBnB and get the latest innovations and insights delivered to your inbox once a week.
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
OPERATIONS
Revolutionizing Hotel Operations: How Zipper Hotel runs with 80% fewer staff using Like Magic
Zipper Hotel & Apartments implemented the Like Magic platform, integrating a booking engine, guest platform, employee interface, and monitoring tools into one centralized system. The platform automated daily tasks, allowing the ultra- lean team to manage 80% of operations from a single dashboard. Guests can handle everything – from check-in, ordering food, requesting additional linen or pillows, to creating keyless room passes and more – directly from their smartphones. With a traffic light notification system and real-time monitoring, staff can quickly address issues and focus on personalized guest experiences. Key features like WhatsApp integration for guest communication and keyless room access further enhance both operational efficiency and guest satisfaction.
Operational efficiency: Managing a large hotel with minimal staff
High quality service: Ensuring high-quality guest service despite a lean team
Employee satisfaction: Maintaining employee motivation and knowledge