项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 1,403 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Cloudbeds 在易用性和入门方面表现出色,尤其适合赌场住宿设施(4.8/5),并拥有收益管理模块以及交易电子邮件(预订、作品集等)等独家功能。
Lodgical Solution 凭借移动设备笔记和任务(语音转文本)等独家功能脱颖而出。
基于 HTR 上 1,403 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 起价 $600/月 | 联系销售 |
| 经验证的评价 | 1,398 | 5 |
在分析了 1,403 条经验证的评价后,Cloudbeds 用户最看重其 易用性和入门, 日历和可视化预订管理, 报告与分析,而 Lodgical Solution 用户则强调 。点击任意主题查看评价者的反馈。
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日历和可视化预订管理
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报告与分析
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渠道管理与OTA同步
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支持响应速度和人工服务
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移动应用限制
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账单、账务和发票工作流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #1 694 条评价 | #57 2 条评价 |
| 中型(25-74 间客房) ▾ | #4 222 条评价 | #56 2 条评价 |
| 大型(75-199 间客房) ▾ | #4 48 条评价 | — |
| 超大型(200+ 间客房) | #15 3 条评价 | — |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #1 562 条评价 | #60 2 条评价 |
| 豪华酒店 ▾ | #4 242 条评价 | #54 2 条评价 |
| 品牌/连锁酒店 ▾ | #6 126 条评价 | — |
| 长住酒店 ▾ | #2 100 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #2 468 条评价 | #29 5 条评价 |
| 欧洲 ▾ | #7 175 条评价 | — |
| 亚太 ▾ | #3 340 条评价 | — |
| 中东 ▾ | #7 12 条评价 | — |
Choosing between Cloudbeds PMS and Lodgical Solution hinges on your hotel's size, complexity, and growth ambitions. Both systems aim to streamline operations, but Cloudbeds offers a broader feature set, more extensive integrations, and a larger global footprint. Lodgical, however, provides a straightforward, easy-to-use interface suited for properties seeking simplicity and reliability without extra bells and whistles. Which aligns better with your team's needs?
Cloudbeds and Lodgical Solution both serve the core function of property management, but their approaches differ markedly. Cloudbeds excels in multi-property management, automation, and revenue tools, making it ideal for growing or multi-asset hotels. Lodgical offers a streamlined, intuitive platform focused on day-to-day operations, perfect for smaller or independent properties seeking simplicity. Do you prioritize growth and automation, or ease of use and reliability?
If your hotel needs a comprehensive, scalable platform with advanced revenue management, extensive integrations, and global support, Cloudbeds is the clear choice. Its 1,071 reviews and recent high ratings (4.63/5 overall, 81 reviews in last six months) underscore its popularity among hotels seeking growth. Conversely, Lodgical, with only five reviews and no recent feedback, is best if you want a straightforward PMS that minimizes complexity. Is your focus on expanding and optimizing revenue, or maintaining simple, reliable operations?
Cloudbeds scores a 4.61/5 for ease of use, with many users praising its intuitive interface and quick onboarding. Its mobile apps and automation features reduce manual tasks, but some reviews mention setup challenges during initial implementation. Lodgical, with a 4.8/5 rating, is designed to be straightforward, boasting user-friendly interfaces and minimal tech headaches. It’s praised for enabling staff to master reservations quickly. Edge: Lodgical.
Cloudbeds offers 36 features exclusive to its platform, including a sophisticated revenue management module, analytics dashboard, inventory management, and unlimited channels—features Lodgical lacks. Lodgical’s standout is its mobile device notes and tasks (voice-to-text), a single unique feature. Cloudbeds’ extensive suite supports multi-lingual, multi-currency operations, real-time integrations, and automated night audits, making it more feature-rich for complex needs. Edge: Cloudbeds.
Cloudbeds’ support scores 4.41/5, with reviewers citing prompt responses and attentive service, though some mention initial support hiccups. Lodgical, with a 4.6/5 rating, also receives praise for friendly, patient staff and effective troubleshooting. One Lodgical reviewer highlights consistent responsiveness after 20+ years of use. Given the larger user base and recent reviews, Cloudbeds’ support is slightly more tested at scale. Edge: Lodgical.
Cloudbeds boasts over 190 verified partners, including major OTAs, revenue tools, and access control systems, supporting extensive customization. Lodgical provides 20 verified integrations with key industry players like GuestCentric and RateBoard, but fewer overall. Shared integrations include Nonius and Duetto. For properties that rely on diverse third-party tools, Cloudbeds’ broad ecosystem offers more flexibility. Edge: Cloudbeds.
Cloudbeds has a 4.63/5 rating based on 1,071 reviews, with recent feedback emphasizing its role in increasing bookings and simplifying operations, especially for small chains and hostels. Lodgical, with only five reviews, has no recent ratings or detailed insights, suggesting limited market presence or feedback. Therefore, Cloudbeds clearly has the more trusted reputation among hoteliers. Edge: Cloudbeds.
Cloudbeds charges a base price of $600 per month, with no trial or freemium options. Pricing for Lodgical is not publicly listed, but it emphasizes affordability and simplicity, typically appealing to smaller properties with limited budgets. If your property requires extensive features and scalability, Cloudbeds’ cost reflects its comprehensive ecosystem. For basic needs, Lodgical may offer a more budget-friendly choice, but precise costs would require direct inquiry.
Cloudbeds is a feature-rich, globally supported PMS built for growth, automation, and complex operations. Its extensive integrations, advanced revenue tools, and high user ratings make it the preferred choice for hotels aiming to scale and optimize profitability. If your hotel values a robust, scalable platform and is ready to invest in growth, Cloudbeds is the better option.
Lodgical Solution offers a simple, reliable, and easy-to-use management system, ideal for smaller properties or independent hotels seeking straightforward daily operations. Its focus on usability and strong support makes it suitable for properties that prioritize stability and ease over advanced features.
Choose Cloudbeds if you need a comprehensive, scalable platform with extensive integrations and revenue management. Opt for Lodgical if simplicity, reliability, and minimal tech hassle are your top priorities.
In conclusion, for hoteliers with recent growth plans or multiple properties, Cloudbeds’ more recent reviews, higher overall ratings, and broader feature set make it the clearly superior choice. If your operations are modest and you value straightforward management, Lodgical offers a dependable, user-friendly alternative.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | 起价 $600/月 | — |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
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用户管理
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| 访客通信(短信) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
该目标暂无已发布的案例研究。
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
该目标暂无已发布的案例研究。
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
该目标暂无已发布的案例研究。
酒店经营者喜爱的方面
一个普遍的观点是,Cloudbeds 相对容易学习,界面清晰,适合技术能力有限的小型酒店或团队。一些评价者称赞其入门和培训资料,而另一些则表示设置过程可能较慢或... 一个普遍的观点是,Cloudbeds 相对容易学习,界面清晰,适合技术能力有限的小型酒店或团队。一些评价者称赞其入门和培训资料,而另一些则表示设置过程可能较慢或不完整,尤其是在初始实施阶段。
用户最常赞扬Cloudbeds的清晰日历视图,它使查看房态、移动预订、拆分住宿以及直观处理入住和变更变得简单。评论者表示,这减少了点击次数,加快了前台工作速度... 用户最常赞扬Cloudbeds的清晰日历视图,它使查看房态、移动预订、拆分住宿以及直观处理入住和变更变得简单。评论者表示,这减少了点击次数,加快了前台工作速度,并帮助员工一目了然地了解酒店情况。
用户经常提到Cloudbeds的报告功能对于集中查看绩效、入住率、收入和运营趋势非常有用。与此同时,许多用户希望获得更多的自定义选项、更快的下载速度,以及更现... 用户经常提到Cloudbeds的报告功能对于集中查看绩效、入住率、收入和运营趋势非常有用。与此同时,许多用户希望获得更多的自定义选项、更快的下载速度,以及更现代的仪表盘式可视化,而不是类似Excel的导出格式。
酒店经营者提出异议的方面
支持是评价中的一个重要区分点,但许多用户希望能更快地联系到人工,减少聊天机器人带来的阻碍。有些用户赞扬快速且有帮助的聊天或实施支持,而另一些用户则希望... 支持是评价中的一个重要区分点,但许多用户希望能更快地联系到人工,减少聊天机器人带来的阻碍。有些用户赞扬快速且有帮助的聊天或实施支持,而另一些用户则希望针对紧急的前台问题能提供电话、视频或直接代理支持。
一个反复出现的主要问题是,移动应用常被视为只读或功能过于有限,无法进行实际操作。评论者多次希望能够直接在应用中创建和编辑预订、管理房间,并接收实时通知... 一个反复出现的主要问题是,移动应用常被视为只读或功能过于有限,无法进行实际操作。评论者多次希望能够直接在应用中创建和编辑预订、管理房间,并接收实时通知,而无需切换回网页浏览器或电子邮件。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Cloudbeds PMS 和 Lodgical Solution 共享许多核心 Property Management Systems 功能,但各有独特的能力。Cloudbeds PMS 提供 206 个经验证的集成合作伙伴,而 Lodgical Solution 提供 20 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Lodgical Solution 在易用性方面领先,评分为 4.8/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Cloudbeds PMS:否。Lodgical Solution:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Cloudbeds 的 HT Score 为 100,Lodgical Solution 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐