The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 110 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodgical Solution 表现出色 ,拥有独特功能如 Mobile Device Notes & Tasks (Voice-to-Text).
Sirvoy 表现出色 在 customer support 方面 ,拥有独特功能如 Transactional Emails (booking, folios, etc) and Payment Requests.
基于 HTR 上 110 条经验证的酒店从业者评价的并排评分。
| HTScore |
|
|
| 推荐可能性 |
|
|
| 易用性 |
|
|
| 客户支持 |
|
|
| 性价比 |
|
|
| 起始价格 | Contact sales | From $200/mo |
| 经验证的评价 | 5 | 105 |
在分析了 110 条经验证的评价后,Lodgical Solution 用户最看重其 ,而 Sirvoy 用户则强调 customer support, ease of use, 预订管理。点击任意主题查看评价者的反馈。
|
|
|
|---|---|
| 优点 | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
预订管理
▾
|
|
|
+
用户界面和设计
▾
|
|
| 缺点 | |
|
−
功能限制
▾
|
|
|
−
定制化和适应性
▾
|
|
|
−
性价比
▾
|
|
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #51 2 条评价 | #22 36 条评价 |
| 中型(25-74 间客房) ▾ | #55 2 条评价 | #48 3 条评价 |
| 大型(75-199 间客房) | — | #46 1 条评价 |
| 超大型(200+ 间客房) | — | #27 1 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #58 2 条评价 | #29 21 条评价 |
| 豪华酒店 ▾ | #52 2 条评价 | #37 7 条评价 |
| 品牌/连锁酒店 | — | #42 4 条评价 |
| 长住酒店 | — | #35 3 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 ▾ | #30 5 条评价 | #23 16 条评价 |
| 欧洲 ▾ | — | #16 31 条评价 |
| 亚太 ▾ | — | #13 6 条评价 |
| 中东 | — | #27 0 条评价 |
Choosing the right Property Management System (PMS) can significantly influence your hotel's daily operations and guest experience. Lodgical Solution and Sirvoy aim to simplify management, but they differ markedly in reviews, features, and global reach. Lodgical Solution, with only 5 reviews, offers limited recent feedback, whereas Sirvoy boasts 95 reviews, including 32 from the last six months, making its user base and insights more current. How do these differences impact your decision?
Lodgical Solution is tailored primarily for small to mid-sized hotels and resorts, emphasizing comprehensive hotel management features such as reservation handling, guest check-ins, housekeeping, and billing. Its platform is designed by hoteliers for hoteliers, prioritizing operational efficiency and integration options; however, it lacks recent user feedback, which limits understanding of its current usability.
In contrast, Sirvoy caters to a broad range of accommodation providers, including hostels, bed & breakfasts, and boutique hotels, focusing on ease of use and affordability. Its recent reviews highlight a highly intuitive interface, excellent customer support, and strong online booking integrations, making it especially appealing for smaller properties seeking straightforward management tools.
Both systems aim to reduce administrative burdens but diverge in their regional presence and feature depth. Lodgical Solution is more limited geographically, primarily in North America, and concentrates on core hotel management. Sirvoy, with a presence in 36 countries, offers extensive integrations and channel management, which may be vital for properties with international booking needs.
Ultimately, if your hotel values a feature-rich, localized platform with existing integrations, Lodgical might seem appealing. But given Sirvoy’s recent, plentiful reviews demonstrating ease of use and global reach, it is the more reliable choice today. Are you looking for a more established, well-reviewed platform?
If your hotel needs a management system tailored for small to medium-sized properties with a focus on detailed operations and extensive integrations, Lodgical Solution is worth considering. Its strengths lie in features like integrated CRS, digital registration, and mobile notes & tasks, making it suitable for hotels aiming for granular control of operations.
Conversely, if your hotel prioritizes ease of onboarding, reliable customer support, and online booking capabilities—especially if you operate across multiple countries—Sirvoy is the better pick. Its simplified interface, robust channel management, and recent 32 reviews in the last six months prove its current relevance and user satisfaction.
For boutique hotels, hostels, or properties that want to quickly implement a system without complex setup, Sirvoy’s intuitive design is ideal. Larger hotels or those needing tailored integrations might lean toward Lodgical, but its limited recent feedback makes Sirvoy the safer, more tested option today.
Lodgical Solution scores a 4.8/5 for ease of use, with reviews praising its intuitive interface and straightforward operations. Users note that its interface minimizes tech headaches, enabling staff to quickly get up to speed on reservation, housekeeping, and billing functions—ideal for small teams.
Sirvoy, with a 4.64/5 rating, also receives high marks for usability, with recent reviews emphasizing its simplicity and quick onboarding process. Users particularly appreciate the clear navigation and helpful customer support, which reduces training time for staff unfamiliar with hotel management software.
While both systems are user-friendly, Lodgical’s slightly higher rating suggests it may have a marginal edge for hotels seeking ease of adoption. However, Sirvoy’s recent reviews confirm it is also highly accessible, especially for small teams or staff with limited technical skills.
Edge: Lodgical Solution.
Lodgical Solution offers three features unique to its platform: digital registration, integrated CRS, and mobile device notes & tasks (voice-to-text). These tools improve operational consistency and mobile management, especially useful for properties with a focus on guest check-in and front desk automation.
Sirvoy, on the other hand, provides 17 features not present in Lodgical, including multi-lingual/multi-currency support, transactional emails, a calendar view, payment requests, centralized messaging, automated space optimization, ID & passport scanning, housekeeping mobile app, real-time reporting, rules-based room assignments, and a website builder. These broaden its scope, especially for properties with international guests or a need for advanced automation.
Given the higher number of unique features, Sirvoy’s feature set is more comprehensive for a variety of operational needs. If your property values diverse automation, multi-language support, and online presence, Sirvoy is the clear choice.
Edge: Sirvoy.
Lodgical Solution has a support rating of 4.6/5, with reviews indicating responsiveness and professionalism. One user noted, “Experience after a year working with Lodgical has been positive, with good support when needed,” but the limited recent feedback raises questions about current support quality.
Sirvoy outperforms with a 4.85/5 customer support rating, supported by numerous recent reviews praising quick, helpful, and friendly assistance. A typical comment states, “Support is excellent, quick, and thorough,” reflecting consistent satisfaction across recent users.
For ongoing support, Sirvoy’s higher ratings and recent positive reviews suggest it is more dependable today. If responsive support is critical, edge: Sirvoy.
Lodgical Solution integrates with 20 verified partners, including revenue management, GDS, and hospitality-specific solutions like Nonius and RateBoard. Its ecosystem covers core needs but may lack some of the broader channel management options.
Sirvoy connects with 21 verified partners, including major booking channels like Booking.com, Expedia, and GDS networks, as well as integrations with RevControl, TrustYou, and Cloudbeds. Its extensive partner list supports a wide variety of operational and marketing tools, especially for properties with diverse booking channels.
With comparable integration counts, Sirvoy’s larger global presence and partnerships give it an edge for properties needing flexible, widespread connectivity. Edge: Sirvoy.
Lodgical Solution, with only 5 reviews, currently shows no proven user ratings, making it hard to gauge overall satisfaction. Its recent reviews are nonexistent, reducing confidence in its current performance.
Sirvoy, with 95 reviews and 32 in the last six months, has a proven 94% likelihood to recommend, reflecting high satisfaction among diverse property types. Recent feedback highlights its ease of use, support, and automation, with many users describing it as a “great value” and “easy to navigate.”
Given the stronger recent feedback, Sirvoy’s ratings clearly outperform Lodgical.
Edge: Sirvoy.
Lodgical Solution does not publicly list its pricing model, suggesting it may be customized or enterprise-focused. No free trial or flat-rate options are advertised, implying a potential premium or tailored quote.
Sirvoy offers a clear pricing structure at $200 per month, with no free tier or trial detailed beyond a 30-day trial period. Its straightforward fee allows for predictable budgeting, especially attractive for small to medium-sized properties.
For transparency and ease of comparison, Sirvoy’s transparent pricing makes it more accessible. Lodgical’s pricing remains unclear, which might be a consideration for budget-conscious hotels.
Not ideal if:
Not ideal if:
Lodgical Solution is a comprehensive, industry-built PMS with features like integrated CRS and digital registration, but it lacks recent reviews, making current performance uncertain. Its core strength lies in operations tailored for smaller hotels, especially in North America, with a focus on affordability and simplicity.
Sirvoy, with over 95 reviews and a recent surge of positive feedback, offers a user-friendly, globally available system with extensive channel management, online booking, and excellent support. Its broad feature set and high satisfaction ratings make it the more reliable choice today.
If your hotel values proven recent performance, extensive integrations, and customer support, Sirvoy is the clear winner. Lodgical may suit properties with specific needs for industry-tailored features but should be evaluated carefully given the limited recent feedback.
In summary, for most hoteliers making a decision now, Sirvoy’s current user satisfaction, feature breadth, and international presence make it the preferable option. Lodgical might appeal for niche or specific regional needs but requires further recent validation.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
|
|
|
|
|---|---|---|
| Starting Price | — | From $200/mo |
根据 HTR 的产品数据库,Lodgical Solution 和 Sirvoy 共享 26 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
| 功能 |
|
|
|---|---|---|
| 交易电子邮件(预订、作品集等) | ||
| 付款请求 | ||
| 多币种 | ||
| 多种语言 | ||
| 数字注册 | ||
| 日历视图 | ||
| 移动设备笔记和任务(语音转文本) | ||
| 综合 CRS | ||
| 集中消息传递 |
显示主要差异。这两款产品之间还有 8 项功能存在差异。
酒店从业者喜爱的方面
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
用户称赞该系统在管理预订和宾客信息方面的高效性。然而,某些功能,例如将房间组合成套房或提供套餐优惠,则被认为需要改进。
酒店从业者提出异议的方面
部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及... 部分用户对 Sirvoy 的报告功能不足表示不满,特别是缺少每日销售报告,以及财务和发票功能亟待改进。此外,还有用户反馈缺乏高级客户关系管理 (CRM) 选项,以及集成追加销售功能存在困难。
Sirvoy 提供一定程度的自定义功能,用户认为这有助于根据自身物业的具体需求调整系统。然而,部分用户希望在发票自定义和动态计费选项方面拥有更大的灵活性。
排名更高的方面
独特功能
这取决于您的需求。Lodgical Solution 和 Sirvoy 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodgical Solution 提供 20 个经验证的集成合作伙伴,而 Sirvoy 提供 21 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Lodgical Solution 在易用性方面领先,评分为 4.8/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodgical Solution:否。Sirvoy:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodgical Solution 的 HT Score 为 0,Sirvoy 的为 85。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问