项目面板是一款免费工具,仅向已认证的酒店从业者开放。它通过简化调研流程和沟通环节,让采用新技术变得更轻松。
摘要
我们分析了 927 条经验证的酒店经营者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的酒店类型和优先事项:
Lodgical Solution 表现出色 在 customer support 方面 ,拥有独特功能如 Mobile Device Notes & Tasks (Voice-to-Text).
Mews 表现出色 在 易用性和员工快速上手 方面 — 尤其适合 independent 类型的住宿设施 (4.9/5) ,拥有独特功能如 Revenue management module and Guest CRM.
基于 HTR 上 927 条经验证的酒店经营者评价的并排评分。
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| 起始价格 | 联系销售 | 起价 $900/月 |
| 经验证的评价 | 5 | 922 |
在分析了 927 条经验证的评价后,Lodgical Solution 用户最看重其 ,而 Mews 用户则强调 易用性和员工快速上手, 自动化与运营效率, 集成与开放api。点击任意主题查看评价者的反馈。
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自动化与运营效率
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集成与开放API
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线上入住和数字化宾客体验
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报告、分析与商业智能
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账单、发票和支付自动化
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团体预订与复杂的入住/账单流程
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各产品在不同酒店规模、类型和区域的 酒店运营软件(PMS) 供应商中的排名——基于各细分市场中酒店经营者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #51 2 条评价 | #3 329 条评价 |
| 中型(25-74 间客房) ▾ | #55 2 条评价 | #1 397 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | — | #3 49 条评价 |
按酒店类型
| 细分市场 |
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| 精品酒店 ▾ | #58 2 条评价 | #1 483 条评价 |
| 豪华酒店 ▾ | #52 2 条评价 | #5 220 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 170 条评价 |
| 长住酒店 ▾ | — | #1 130 条评价 |
按区域
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| 北美 ▾ | #30 5 条评价 | #8 106 条评价 |
| 欧洲 ▾ | — | #1 660 条评价 |
| 亚太 ▾ | — | #10 17 条评价 |
| 中东 ▾ | — | #28 8 条评价 |
You’re weighing Lodgical Solution by Lodgical Solution against Mews PMS for your property management needs. Both aim to streamline operations and improve guest experiences, but they differ significantly in scale, features, and market presence. Lodgical Solution is a smaller, niche-focused system with a minimal review footprint, while Mews offers a globally deployed, enterprise-ready platform supported by hundreds of reviews and recent updates. Which software is more likely to meet your hotel’s evolving needs?
Lodgical Solution promises an easy-to-use property management system suitable for smaller hotels and inns, with an emphasis on simplicity and core functionalities like reservations, billing, and housekeeping. Mews, on the other hand, provides a cloud-native platform with over 750 reviews in the last six months, demonstrating ongoing innovation and widespread adoption across diverse hotel types.
Lodgical’s reviews highlight its straightforward interface and excellent onboarding, but recent feedback shows limited updates and a small user base. Conversely, Mews frequently updates features, offers extensive third-party integrations, and garners higher customer satisfaction scores. Do you prioritize proven scale and feature breadth, or a more niche, cost-effective solution?
If your property is small, independent, or budget-conscious, Lodgical Solution’s affordability and ease of implementation make it a sensible choice. For hotels seeking a scalable, feature-rich system that integrates with a broad ecosystem of third-party tools, Mews is the clear leader with its extensive marketplace and recent positive reviews from a wide range of hotel segments.
Lodgical suits properties that mainly require reservation handling, basic reporting, and straightforward operations. Mews appeals to mid-sized and larger properties that need automation, advanced reporting, and multiple integrations. If your hotel prioritizes growth and modern guest experiences, Mews is the more suitable option.
Lodgical Solution has an impressive average UI rating of 4.8/5 based on five reviews, with users praising its intuitive interface and quick onboarding. Mews also scores high, with a 4.7/5 rating, and is praised for its modern, user-friendly design that supports remote management and easy onboarding, especially for multi-property operations.
While both systems are straightforward, Lodgical’s smaller user base and focused design often translate into a more simplified user experience. Mews’ broader feature set and marketplace might require more initial learning but ultimately support a more flexible, scalable operation. Edge: Lodgical Solution.
Lodgical Solution offers 28 shared features plus one unique feature: mobile device notes and voice-to-text tasks, focusing on core PMS functions. Mews boasts 31 exclusive features such as guest CRM, automated night audit, mobile app, kiosk check-in, and advanced analytics, supporting more complex operations and guest personalization.
Lodgical’s features are primarily geared toward small properties with simplified needs. Mews’s extensive suite of automation, guest management, and revenue features make it suitable for scalable operations. Edge: Mews.
Lodgical Solution’s support scores 4.6/5, with reviews emphasizing responsive, helpful staff and a positive onboarding experience. Mews, rated at 4.27/5, is praised for its support but has some reviewers noting occasional bugs or delays, though issues are usually resolved swiftly.
Lodgical’s smaller size and dedicated focus mean more personalized support, while Mews’s global footprint provides extensive resources, including 24/7 chat and a large support team. For consistent, immediate support, Lodgical’s client feedback tilts slightly in its favor. Edge: Lodgical Solution.
Lodgical Solution integrates with 20 verified partners, including niche systems like GP Dati Hotel Service and MyForecast. Mews, however, offers 336 verified integrations, including popular partners like Criton, Sage, and Orange Hotel Marketing, plus over 1,000 marketplace apps.
If integrations are crucial for your tech stack, Mews’s extensive ecosystem offers more flexibility and future-proofing. Lodgical’s narrower ecosystem might suffice for smaller, less complex properties. Edge: Mews.
Lodgical Solution has only five reviews, with an 80% likelihood of recommendation, primarily from small hotel operators. Mews has a vast review base, with a 93% recommendation rate, especially from boutique, city center, and independent hotels, and a recent review count of 98.
Given the volume and recency of reviews, Mews’s higher ratings reflect broader hotel satisfaction with ongoing support and features. For contemporary, scalable solutions, Mews has the edge.
Edge: Mews.
Lodgical Solution’s pricing details are unavailable, suggesting a custom or smaller-scale model. Mews’s base price is $900 per month, with no implementation or setup fees, making it transparent but potentially costly depending on your hotel size.
If budget transparency is a deciding factor, Mews’s clear pricing might help you evaluate ROI better. Lodgical’s costs, if any, are less transparent but likely suited for smaller properties with limited budgets.
Not ideal if your hotel plans to scale rapidly or requires advanced automation, extensive integrations, or guest personalization features.
Not ideal if your hotel is very small, with limited budgets or minimal need for integrations and automation.
In essence, Lodgical Solution is a focused, user-friendly system best suited for smaller hotels, inns, or properties with basic needs. Mews offers a more comprehensive, scalable platform that supports growth, automation, and a broad ecosystem of integrations, making it the recommended choice for most hotels aiming to stay competitive.
If your property is small and needs a straightforward solution, Lodgical might suffice. But if you’re looking to modernize, expand, and leverage a robust tech ecosystem, Mews is the smarter investment.
For properties seeking extensive features, recent positive reviews, and proven scalability, Mews stands out as the more dependable partner today.
酒店运营软件(PMS) 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的酒店规模申请定制报价。
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| 起始价格 | — | 起价 $900/月 |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
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| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
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用户管理
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
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群组管理
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
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支持与培训
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食品与饮料
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温泉
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我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
酒店经营者喜爱的方面
一个主要的主题是 Mews 直观、现代,团队易于学习,使入职培训和日常使用比传统 PMS 系统更简便。用户常说新员工能快速上手,但仍有少部分人觉得某些高级工作流... 一个主要的主题是 Mews 直观、现代,团队易于学习,使入职培训和日常使用比传统 PMS 系统更简便。用户常说新员工能快速上手,但仍有少部分人觉得某些高级工作流程或设置不够直观。
评审者反复提到,Mews 自动化了预订、入住、开票、支付和客房服务等酒店日常工作,减少了人工操作和错误。许多评论指出,这使员工可以花更多时间与客人互动,并... 评审者反复提到,Mews 自动化了预订、入住、开票、支付和客房服务等酒店日常工作,减少了人工操作和错误。许多评论指出,这使员工可以花更多时间与客人互动,并帮助酒店在繁忙时期更高效地运营。
Mews因其与POS、RMS、支付供应商、渠道管理软件和定制工具的连接能力而受到一致好评,许多用户称赞其开放API。买家应注意,虽然生态系统强大,但某些所需的集成... Mews因其与POS、RMS、支付供应商、渠道管理软件和定制工具的连接能力而受到一致好评,许多用户称赞其开放API。买家应注意,虽然生态系统强大,但某些所需的集成仍需额外工作,或在特定用例中完全缺失。
酒店经营者提出异议的方面
报告是讨论最多的领域之一,许多用户希望拥有更可定制的仪表盘、更好的导出功能,以及更强的财务和运营分析。虽然一些评价赞扬其商业智能/分析的深度,但许多评... 报告是讨论最多的领域之一,许多用户希望拥有更可定制的仪表盘、更好的导出功能,以及更强的财务和运营分析。虽然一些评价赞扬其商业智能/分析的深度,但许多评论指出报告可能令人困惑、不完整、不一致,或对于多酒店和会计需求来说过于有限。
账单和支付自动化是 Mews 最受重视的优势之一,特别是在自动收费、POS 房价同步以及减少人工操作的支付流程方面。同时,评测者反复提到发票拆分、退款、贷记通知... 账单和支付自动化是 Mews 最受重视的优势之一,特别是在自动收费、POS 房价同步以及减少人工操作的支付流程方面。同时,评测者反复提到发票拆分、退款、贷记通知单、卡片处理以及费用透明度等痛点。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Lodgical Solution 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodgical Solution 提供 20 个经验证的集成合作伙伴,而 Mews PMS 提供 352 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速上手。Lodgical Solution 在易用性方面领先,评分为 4.8/5 对比 4.7/5。寻找透明定价以及试用或演示选项。在各产品页面上按酒店规模筛选评价,了解与您类似的酒店的反馈。
Lodgical Solution:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店经营者客观比较酒店科技产品。Lodgical Solution 的 HT Score 为 0,Mews 的为 99。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您酒店的情况量身定制的推荐