The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 209 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Lodgit Hotelsoftware GmbH 表现出色 ,拥有独特功能如 On premise.
RoomRaccoon 表现出色 在 ease of use and customer support 方面 — 尤其适合 independent 类型的物业 (4.1/5) ,拥有独特功能如 Revenue management module and Mobile App.
基于 HTR 上 209 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $1,000/mo |
| 经验证的评价 | 0 | 209 |
在分析了 209 条经验证的评价后,Lodgit Hotelsoftware GmbH 用户最看重其 ,而 RoomRaccoon 用户则强调 用户界面和体验, 一体化系统, 自动发送电子邮件和文档。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | — | #10 90 条评价 |
| 中型(25-74 间客房) ▾ | #75 0 条评价 | #17 27 条评价 |
| 大型(75-199 间客房) ▾ | — | #14 7 条评价 |
| 超大型(200+ 间客房) | — | #19 0 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #79 0 条评价 | #9 100 条评价 |
| 豪华酒店 ▾ | — | #9 64 条评价 |
| 品牌/连锁酒店 ▾ | #69 0 条评价 | #14 29 条评价 |
| 长住酒店 ▾ | #53 0 条评价 | #7 28 条评价 |
按区域
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| 北美 ▾ | — | #24 7 条评价 |
| 欧洲 ▾ | #56 0 条评价 | #5 123 条评价 |
| 亚太 | — | #31 4 条评价 |
| 中东 | — | #31 1 条评价 |
When choosing a property management system for your hotel, the decision often boils down to the range of features, ease of use, support quality, and how well the software aligns with your property’s size and operational needs. Lodgit Desk by Lodgit Hotelsoftware GmbH and RoomRaccoon PMS aim to streamline hotel operations but serve very different market segments and offer contrasting capabilities. Your choice hinges on whether you prioritize a long-standing, simple solution or a modern, highly-rated platform with extensive functionalities.
Both systems aim to reduce manual work, improve guest communication, and centralize management tasks. However, Lodgit's limited recent reviews and zero ratings contrast sharply with RoomRaccoon’s high scores, recent positive feedback, and extensive feature set. So, which one will better serve your hotel?
Lodgit Desk is a reservation software with over a decade of experience, primarily catering to smaller properties like guesthouses, hostels, and holiday homes. It emphasizes simplicity with a reservation calendar resembling a traditional booking book, making it suitable for hotels that prefer straightforward management.
RoomRaccoon, on the other hand, is a cloud-based PMS with a solid reputation among independent and boutique hotels. It integrates a booking engine, channel manager, and automation tools into one platform, designed to save time and drive revenue with minimal fuss. Its recent 80+ HTR Score and 169 reviews reflect a more current, robust presence.
While Lodgit offers on-premise deployment, RoomRaccoon’s cloud-based model facilitates access from anywhere, with ongoing updates and support. Given the more recent and plentiful reviews, RoomRaccoon demonstrates a stronger market presence and user satisfaction. Are you looking for a legacy solution or a modern, versatile system?
If your hotel needs an all-in-one platform that consolidates booking, channel management, automation, and revenue tools, go with RoomRaccoon. It suits independent hoteliers seeking to increase direct bookings, automate guest communication, and optimize revenue.
If your operation prefers a cost-effective, straightforward reservation system with basic management features, Lodgit Desk might be suitable. It is more appropriate for small properties that prioritize simplicity over advanced automation or extensive integrations. However, consider that Lodgit’s lack of recent reviews and zero customer ratings may signal limited ongoing support or development.
For hotels aiming to grow, automate, and connect with multiple channels seamlessly, RoomRaccoon is the more comprehensive choice. Smaller, budget-conscious properties that require a basic system might find Lodgit adequate but potentially outdated.
RoomRaccoon’s UI is highly rated at 4.74/5, with users describing it as intuitive, user-friendly, and easy to learn. Reviews praise its straightforward onboarding, especially for small teams, and note that staff quickly adopt the platform.
Lodgit’s interface, mimicking a traditional reservation book, is simple but notably lacking a modern design or recent review data. Given the absence of recent user feedback and support ratings, its ease of use remains unverified and potentially outdated.
Edge: RoomRaccoon.
RoomRaccoon boasts 35 features exclusive to its platform, including revenue management, automated night audit, mobile app, guest profiles, integrated CRS, analytics dashboard, multi-currency support, inventory management, real-time status updates, and online check-in. Its extensive feature set caters to operational automation and revenue optimization.
Lodgit offers only a handful of features, primarily focused on reservation management, communication templates, and basic reporting. It also supports on-premise deployment, which is rare among modern PMS solutions.
Clearly, RoomRaccoon offers a wider array of features to streamline operations and boost revenue.
Edge: RoomRaccoon.
RoomRaccoon scores 4.53/5 for customer support, with recent reviews highlighting responsiveness, helpfulness, and effective resolution of issues. Customers appreciate their support team’s eagerness to assist and provide onboarding guidance.
Lodgit has no recent reviews or support ratings available, leaving its support quality unverified. Its small size and long history suggest a basic support structure, but without recent feedback, it's uncertain how it compares.
Edge: RoomRaccoon.
RoomRaccoon connects to 88 verified partners, including popular solutions like Sage, payment gateways, and marketing tools. Its extensive integrability allows hotels to customize their tech stack for maximum efficiency.
Lodgit offers no verified integration partners, limiting its ability to connect with other hospitality systems or third-party tools. Its on-premise solution may also restrict flexibility.
Edge: RoomRaccoon.
RoomRaccoon’s 4.88/5 overall rating from 169 reviews indicates high user satisfaction, especially among boutique and independent hotels. Recent reviews praise its ease of use, automation, and support, with many mentioning increased revenue and operational efficiency.
Lodgit’s ratings are unverified, with no recent reviews or scores, making it difficult to assess current user sentiment. Its long-standing presence does not necessarily translate to modern user satisfaction.
Edge: RoomRaccoon.
Lodgit does not publicly list pricing, suggesting a custom quote based on property size and needs. It offers a freemium model, but details are scarce.
RoomRaccoon charges a base fee of $1,000, with no monthly per-room fees. Its pricing reflects its all-in-one platform and extensive features, suitable for hotels seeking comprehensive solutions.
Lodgit’s unclear pricing makes comparison difficult, but RoomRaccoon’s transparent fee indicates a predictable investment for its functionalities.
Not ideal if:
Not ideal if:
RoomRaccoon is a modern, highly-rated PMS that consolidates property management, channel distribution, automation, and analytics into one intuitive system. Its recent reviews, extensive feature set, and high satisfaction scores make it a clear leader for independent hoteliers looking to grow and automate.
Lodgit offers a simpler, traditional reservation system suited for small properties with basic needs. Its limited recent feedback, lack of integrations, and outdated interface suggest it may be less suited for hotels aiming for expansion or operational sophistication.
If your hotel prioritizes automation, integrations, and current user support, RoomRaccoon is the recommended choice. For budget-conscious properties with straightforward booking needs, Lodgit may suffice but consider the potential limitations.
This comprehensive comparison should guide your decision based on your hotel’s size, growth plans, and operational priorities. RoomRaccoon’s recent reviews and feature richness position it as the more robust, scalable solution for today’s independent hotels seeking to elevate guest experiences and revenue.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $1,000/mo |
根据 HTR 的产品数据库,Lodgit Desk Hotelsoftware 和 RoomRaccoon PMS 共享 16 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 在前提 | ||
| 基于云 | ||
| 客人资料 | ||
| 收益管理模块 | ||
| 移动应用 | ||
| 综合 CRS | ||
| 自动夜间审计 |
显示主要差异。这两款产品之间还有 24 项功能存在差异。
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
该目标暂无已发布的案例研究。
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
该目标暂无已发布的案例研究。
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
酒店从业者喜爱的方面
许多用户认为 RoomRaccoon 的用户界面直观易学,简化了日常操作和新员工入职培训。不过,也有改进建议,尤其是针对移动和平板电脑版本的系统,以进一步提高可用... 许多用户认为 RoomRaccoon 的用户界面直观易学,简化了日常操作和新员工入职培训。不过,也有改进建议,尤其是针对移动和平板电脑版本的系统,以进一步提高可用性。
RoomRaccoon 用户称赞该平台的一体化特性,它集成了预订引擎、渠道管理器、PMS 和会计功能。这种整合有助于简化操作并消除对多个软件解决方案的需求。许多评论强... RoomRaccoon 用户称赞该平台的一体化特性,它集成了预订引擎、渠道管理器、PMS 和会计功能。这种整合有助于简化操作并消除对多个软件解决方案的需求。许多评论强调此功能如何节省时间并使管理更加轻松。
酒店经营者认为自动电子邮件和文档功能特别有价值,并指出它可以节省时间并增强与客人的沟通。自动发票和入住前/入住后电子邮件是经常被提及的好处。用户还称赞... 酒店经营者认为自动电子邮件和文档功能特别有价值,并指出它可以节省时间并增强与客人的沟通。自动发票和入住前/入住后电子邮件是经常被提及的好处。用户还称赞这些自动化功能的自定义选项。
酒店从业者提出异议的方面
虽然有些用户赞赏个别客户支持代理的帮助,但许多评论都批评 RoomRaccoon 支持团队的可用性和响应能力。问题解决时间过长,尤其是在关键运营期间,是常见的投诉... 虽然有些用户赞赏个别客户支持代理的帮助,但许多评论都批评 RoomRaccoon 支持团队的可用性和响应能力。问题解决时间过长,尤其是在关键运营期间,是常见的投诉。
一些评论指出,RoomRaccoon 与其他系统(如支付网关(Stripe、会计软件)和 OTA)的集成存在局限性。用户表示希望实现更无缝的集成,以避免手动工作和额外费用。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Lodgit Desk Hotelsoftware 和 RoomRaccoon PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Lodgit Desk Hotelsoftware 提供 0 个经验证的集成合作伙伴,而 RoomRaccoon PMS 提供 88 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。RoomRaccoon PMS 在易用性方面领先,评分为 4.8/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Lodgit Desk Hotelsoftware:否。RoomRaccoon PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Lodgit Hotelsoftware GmbH 的 HT Score 为 0,RoomRaccoon 的为 80。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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