The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 25 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
Sphère Informatique 表现出色 .
Noovy 表现出色 在 ease of use and customer support 方面 ,拥有独特功能如 Payment processing and Housekeeping module.
基于 HTR 上 25 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | Contact sales | From $600/mo |
| 经验证的评价 | 0 | 25 |
在分析了 25 条经验证的评价后,Sphère Informatique 用户最看重其 ,而 Noovy 用户则强调 易于使用, 客户服务, 自动付款处理。点击任意主题查看评价者的反馈。
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易于使用
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客户服务
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自动付款处理
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直接 OTA 集成
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设计
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报告工具
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翻译问题
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | — | #39 11 条评价 |
| 中型(25-74 间客房) ▾ | — | #38 12 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | — | #38 14 条评价 |
| 豪华酒店 | — | #54 2 条评价 |
| 品牌/连锁酒店 | — | #52 2 条评价 |
按区域
| 细分市场 |
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| 欧洲 ▾ | — | #22 23 条评价 |
| 中东 | — | #16 2 条评价 |
Choosing between Sphère Informatique’s Logiciel Chloe and Noovy PMS hinges on your hotel’s specific needs. Both aim to manage property operations, but their core functionalities and target markets differ significantly. Chloe appears to target traditional real estate management with AI-driven insights, while Noovy focuses on streamlining hotel operations with an all-in-one system. How do these differences align with your hotel’s priorities?
If your hotel seeks a straightforward, feature-rich PMS with recent positive reviews, Noovy is the clear choice. If you need a more specialized AI-driven property management tool, Chloe might seem appealing but falls short in reviews and usability.
Logiciel Chloe by Sphère Informatique and Noovy PMS serve different hotel management needs. Chloe leans toward real estate and property management with AI insights, but its lack of recent reviews and a zero-star rating highlight its limited current relevance. Conversely, Noovy boasts 19 recent reviews, a 5/5 overall rating, and a 99% likelihood to recommend, indicating strong hotel industry validation.
While Chloe claims to optimize property operations with AI, its absence of recent user feedback makes its actual performance uncertain. Noovy’s recent reviews confirm its ease of use, features, and support, making it a more dependable option for hotels.
Are you prioritizing reliable, up-to-date user feedback over theoretical AI capabilities? If so, Noovy clearly outperforms Chloe in current market validation.
Your hotel should pick Noovy if you need an all-in-one, user-friendly property management system with robust features. Its extensive feature set—including channel management, booking engine, revenue tools, and guest communication—is designed for modern hoteliers seeking efficiency.
If your hotel operates in Europe or North America and values recent reviews and proven performance, Noovy’s 19 reviews, all recent, make it the top choice. Chloe’s limited, outdated presence makes it unsuitable for hotels needing proven, comprehensive solutions.
Hotels that want reliable, modern hotel tech should lean toward Noovy. Chloe may appeal if you specifically seek real estate management, but it’s not recommended for hotel operations based on current user feedback.
Noovy’s ease of use is well-documented, with a 4.84/5 UI rating, straightforward onboarding, and highly positive user feedback emphasizing its friendly, intuitive design. Its recent reviews highlight how quickly staff adapt and how smoothly daily operations run.
Chloe, on the other hand, has a 0/5 usability rating and no recent reviews, suggesting it may not be user-friendly or actively supported. The lack of current feedback and the outdated appearance noted by some users point to a steeper learning curve and potential operational hurdles.
Edge: Noovy.
Noovy offers 48 features, including a channel manager, integrated CRS, booking engine, payment processing, revenue management, and mobile apps. Many of these are absent in Chloe, which has no unique or additional features beyond basic property management.
Chloe does not list any features and, based on available data, appears to lack the extensive tools modern hotels need. Noovy’s comprehensive feature set gives your team more control and automation, directly impacting your operational efficiency.
Edge: Noovy.
Noovy’s reviews consistently praise its support team, citing friendly, quick, and effective responses, with a support rating of 4.89/5. Recent reviews confirm active, helpful support, which is crucial for smooth hotel operations.
Chloe’s support ratings are unavailable, and with no recent reviews, confidence in its support quality is low. The limited feedback suggests it may not be as responsive or reliable as Noovy, especially for urgent hotel needs.
Edge: Noovy.
Noovy boasts 40 verified integrations, including major OTAs, revenue tools, and payment providers. It also offers direct integrations with essential industry partners, making it highly adaptable.
Sphère Informatique’s Chloe has only 11 verified partners, with no shared or notable integrations beyond basic connections. This limits its ability to connect with modern hotel systems and tools that streamline operations.
Edge: Noovy.
Noovy’s recent reviews, with a 5/5 rating from 19 hotels, reflect high satisfaction across various segments, especially boutique and city-center hotels. The consistent 4.84/5 ease of use rating indicates broad approval from hotel staff.
Chloe’s zero review count and lack of recent feedback leave its reputation speculative. The absence of current hotel ratings suggests the platform is either inactive or not widely adopted today.
Edge: Noovy.
Noovy’s transparent pricing starts at $600 per month for the entire system, offering an all-in-one package. Chloe’s pricing details are unavailable, but the lack of recent reviews and features suggests it may not be competitively priced or actively marketed.
Hotels seeking predictable, transparent costs will find Noovy more straightforward. Chloe’s unclear pricing and outdated presence make it less appealing for budget-conscious or modern hotels.
Not ideal if:
Chloe is suited for property managers and real estate operators, not typical hotels.
Not ideal if:
Noovy is ideal for modern hotels seeking a comprehensive, user-focused platform.
Logiciel Chloe claims to be an AI-driven property management platform but lacks recent validation. Its limited reviews and absence of features suggest it’s outdated or not actively used in hotel environments today.
Noovy stands out as a modern, feature-rich system with recent, glowing reviews. Its high customer support scores, extensive integrations, and transparent pricing make it a clear choice for hotels wanting a reliable, scalable system.
If your hotel needs proven, current functionality, go with Noovy. Chloe might impress on paper, but its lack of recent validation makes it a risky choice for today’s hotel management.
This comprehensive comparison should help you make an informed decision aligned with your hotel’s operational needs and current technology standards.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | — | From $600/mo |
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
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会计与金融
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| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
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营销与电子商务
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| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
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管理和配置
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| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
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用户管理
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| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
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前台
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| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
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群组管理
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| 组功能 | ||
| 自动空间优化 | ||
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宾客体验
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| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
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家政
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| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
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付款
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| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
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预订管理
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| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
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收入管理
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| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
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税务与合规
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| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
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支持与培训
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| 在线 24/7 支持 | ||
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食品与饮料
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温泉
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| 水疗和健康模块 |
酒店从业者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店从业者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
独特功能
评分差异最大的方面
这取决于您的需求。Logiciel Chloe 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Logiciel Chloe 提供 11 个经验证的集成合作伙伴,而 Noovy PMS 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Logiciel Chloe:否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Sphère Informatique 的 HT Score 为 0,Noovy 的为 71。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案