The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 887 条经验证的评价后,Maxial 用户最看重其 ,而 Mews 用户则强调 ease of use, automation and integrations, customizability and flexibility。点击任意主题查看评价者的反馈。
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Ease of Use
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Automation and Integrations
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入职和支持
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Billing and Invoicing
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报告和分析
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Multi-Property Management
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | Maxial |
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|---|---|---|
| 小型(10-24 间客房) ▾ | — | #3 329 条评价 |
| 中型(25-74 间客房) ▾ | — | #1 397 条评价 |
| 大型(75-199 间客房) ▾ | — | #3 45 条评价 |
| 超大型(200+ 间客房) ▾ | — | #3 49 条评价 |
按物业类型
| 细分市场 | Maxial |
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|---|---|---|
| 精品酒店 ▾ | — | #1 483 条评价 |
| 豪华酒店 ▾ | — | #5 220 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 170 条评价 |
| 长住酒店 ▾ | — | #1 130 条评价 |
按区域
| 细分市场 | Maxial |
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| 北美 ▾ | — | #8 106 条评价 |
| 欧洲 ▾ | — | #1 660 条评价 |
| 亚太 ▾ | — | #10 17 条评价 |
| 中东 ▾ | — | #28 8 条评价 |
Choosing the right property management system (PMS) is critical for your hotel’s operational success and guest satisfaction. Both Maxial by Maxial and Mews PMS aim to streamline hotel management, but their capabilities and market presence vary significantly. Maxial, with no recent reviews or ratings, appears to be a lesser-known, less-trusted solution, whereas Mews offers a well-established, highly-rated platform supported by nearly 760 reviews, including 98 recent ones. Do you want a proven, customer-rated solution or an untested alternative?
Maxial and Mews both address core hotel management needs—reservations, front desk, billing, and reporting—but they diverge sharply in market adoption and feature depth. Maxial's sparse reviews and absence of recent feedback suggest limited real-world validation, while Mews’s 4.62/5 rating based on hundreds of recent reviews indicates more reliable performance. If your hotel needs proven stability and extensive user feedback, Mews is the clear choice—Maxial’s unknown reputation raises questions.
If your hotel is a boutique, city-center, or mid-sized property looking to expand or modernize quickly, Mews is the better fit due to its extensive features, integrations, and widespread adoption. Conversely, Maxial may appeal to smaller operators or those in early-stage evaluation, but without recent reviews or a clear feature set, it’s risky for hotels seeking proven results. For scalable growth and assured performance, Mews wins hands down.
Mews scores a 4.7/5 in ease of use, backed by 1375 reviews highlighting its modern, intuitive interface, and simple onboarding. Maxial, with zero ratings or reviews, offers no concrete data but likely lacks the extensive user-friendly design that makes Mews accessible across hotel sizes and staff skill levels. Edge: Mews.
Mews offers over 59 unique features—including a built-in booking engine, guest CRM, revenue management, and integrations with over 336 partners—outpacing Maxial’s capabilities, which lack verified features. Maxial’s sparse feature set and absence of verified modules make it less versatile. The breadth and quality of Mews features set a higher standard. Edge: Mews.
Mews maintains a 4.27/5 support rating based on 98 recent reviews, with praise for its responsiveness and onboarding assistance. Maxial, with no reviews or support ratings, provides no assurance of support quality. Given the importance of reliable support in hospitality, Mews clearly has the edge. Edge: Mews.
Mews boasts 336 verified integrations, including leading channel managers, revenue tools, and operational apps, whereas Maxial has no verified partners. The extensive partner ecosystem in Mews allows for tailored, scalable solutions; Maxial’s lack of integrations limits operational flexibility. Edge: Mews.
Mews’s recent reviews (98 in the last six months) and high NPS score (9.12/10) reflect strong hotel satisfaction, especially among boutique and independent hotels. Maxial’s absence of reviews makes it impossible to gauge user sentiment, but the lack of recent feedback suggests lower confidence. Edge: Mews.
Mews charges a flat monthly fee of $900, without a free tier or trial, while Maxial's pricing details are unavailable. For budget-conscious hotels, the transparent and predictable Mews cost structure offers clarity, whereas Maxial's pricing remains opaque, adding risk to decision-making.
Mews is a proven, feature-rich PMS trusted by hundreds of hotels worldwide, with a solid reputation based on recent, positive reviews. Its extensive integrations and support make it a reliable choice for hotels aiming for operational excellence and guest satisfaction. Maxial, lacking recent validation and a clear feature set, is not a recommended option for hotels seeking growth or reliability.
If your hotel needs a platform with extensive features, proven track record, and strong user satisfaction, go with Mews. Its broad ecosystem, ease of use, and recent reviews support a confident, scalable investment.
Choose Maxial only if you operate a very small, low-complexity property and are comfortable with limited data, features, and support—otherwise, Mews remains the smarter choice for most hotels aiming for long-term success.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
酒店从业者喜爱的方面
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
酒店从业者提出异议的方面
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。
独特功能
评分差异最大的方面
这取决于您的需求。Maxial 和 Mews PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Maxial 提供 0 个经验证的集成合作伙伴,而 Mews PMS 提供 335 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Maxial:否。Mews PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Maxial 的 HT Score 为 0,Mews 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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