The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #76 0 条评价 | #39 11 条评价 |
| 中型(25-74 间客房) ▾ | #72 0 条评价 | #38 12 条评价 |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #75 0 条评价 | #38 14 条评价 |
| 豪华酒店 | — | #54 2 条评价 |
| 品牌/连锁酒店 | #68 0 条评价 | #52 2 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 欧洲 ▾ | #52 0 条评价 | #22 23 条评价 |
| 中东 | — | #16 2 条评价 |
Choosing between Medialog and Noovy PMS involves understanding their core differences, strengths, and weaknesses. Both aim to simplify hotel operations but diverge significantly in features, user experience, and market reach. Medialog offers a long-standing, French-origin system with extensive experience but zero recent reviews, while Noovy’s recent surge is backed by 19 reviews and a 5/5 rating. Which platform aligns better with your hotel’s needs?
Medialog’s extensive history and on-premise options contrast with Noovy’s modern, cloud-based approach and wider global presence. Your decision hinges on whether you prioritize a proven legacy or a fresh, flexible system.
Medialog is a comprehensive PMS designed for hotels seeking a reliable, established solution with core features tailored to the hospitality industry since 1988. Noovy, in contrast, is a newer platform founded in 2017, emphasizing automation, ease of use, and integration with modern hotel tools.
Medialog’s focus on performance and durability makes it suitable for hotels that value a long-term, on-premise system in Europe and Africa. Noovy’s cloud-based, mobile-first design appeals to hotels that prioritize quick onboarding, automation, and user-friendly interfaces in multiple regions, including North America and Asia Pacific.
Given the recent reviews and higher review count, Noovy’s system demonstrates stronger current market confidence. Are you ready to adopt a solution with proven recent customer satisfaction?
If your hotel needs a user-friendly, integrated platform with rapid setup, automated guest communications, and support across multiple regions, Noovy is the clear choice. It’s ideal for independent, boutique, and city-center hotels that want to improve guest experiences and operational efficiency without high costs.
If your hotel requires a long-established, reliable system with on-premise deployment and specialized features like EPoS or gift vouchers, Medialog fits better. It’s suitable for hotels that prioritize proven stability and are comfortable with a potentially less modern interface.
For hotels seeking quick, hassle-free implementation and comprehensive guest communication tools, Noovy’s ease of onboarding and automation give it the edge. Conversely, if your property relies on on-site infrastructure and traditional systems, Medialog’s durability might serve you better.
Noovy’s user interface scores 4.84 out of 5, based on recent reviews, with users praising its simplicity, speed, and friendly support. Its onboarding process averages 4.78 out of 5, highlighting quick adoption and minimal training time, especially for independent and small hotels.
Medialog, with a score of 0/5 across all usability metrics, has no recent reviews, indicating a lack of current user feedback and possible outdated usability. Its interface and onboarding experience are less clear, which could hinder staff adoption.
Edge: Noovy.
Medialog’s unique features include EPoS, on-premise installation, and gift vouchers—a handful of specialized tools not found in Noovy. Noovy, however, boasts a rich set of 23 exclusive features such as ancillary revenue tracking, integrated payment terminals, tablet check-in, real-time reporting, and guest SMS messaging, totaling 40 features.
While Medialog’s features are limited to specific functionalities, Noovy provides a broader, more modern suite, especially excelling in automation and guest communication tools. For comprehensive operational automation, Noovy’s feature count gives it a clear advantage.
Edge: Noovy.
Medialog offers a 24/7 support team with 26 employees in France, but there are no recent reviews to gauge current service levels. Historically, its support has been considered reliable, but recent customer feedback is unavailable.
Noovy’s recent reviews rate customer support at 4.89 out of 5, with users describing it as friendly, quick, and effective. Their support team’s responsiveness and clear communication have been praised, with some reviewers emphasizing how automation and onboarding assistance saved them hours daily.
Edge: Noovy.
Medialog connects with 41 verified partners, slightly more than Noovy’s 40. Shared integrations include major players like Bookassist, SiteMinder, RateGain, and Oaky, ensuring compatibility with key industry tools.
Medialog’s broader set of exclusive integrations—such as HQ Revenue and Mirai—may appeal to larger, tech-heavy properties. Noovy’s integrations focus on modern tools like Revinate and Shiji Group, aligning with hotels prioritizing guest feedback and digital marketing.
Edge: Medialog.
Given Medialog’s lack of recent reviews, it can’t be reliably rated by current users. Noovy, with 19 recent reviews, has a perfect 5/5 score, with hotels across boutique, city center, and budget segments highly satisfied.
Hoteliers in regions like North America and the UK, who value ease of use, automation, and support, tend to rate Noovy higher. For established, traditional hotel operators, Medialog’s market presence remains untested in recent times.
Edge: Noovy.
Medialog’s pricing starts at $400 per month, with no free trial or tiered pricing mentioned. Its exact costs could vary based on customization, but detailed pricing information isn’t publicly available.
Noovy charges €£$5 per room per month, offering a transparent, affordable rate without additional setup fees. Both systems lack free trials, but Noovy’s lower entry point makes it accessible for small and independent hotels.
Not ideal if your hotel prioritizes quick onboarding, automation, or mobile guest services.
Not ideal if your hotel relies heavily on on-premise infrastructure or has complex custom integrations requiring specialized systems.
Medialog offers a traditional, reliable solution with specific features like EPoS and gift vouchers, making it suitable for established hotels with on-site infrastructure. It’s a safe choice if your property values stability, long-term stability, and specialized tools, especially in Europe and Africa.
Noovy, on the other hand, is a modern, cloud-native system with a strong recent reputation, boasting high satisfaction, automation, and guest engagement tools. For hotels prioritizing ease of use, speed of onboarding, and ongoing support—especially outside Europe—Noovy provides a more compelling, future-proof option.
If your hotel needs a proven, on-premise system with niche features, Medialog is the traditional route. But if you seek a fast, flexible, and highly-rated platform with broad integrations and automation, Noovy is the clear winner.
这些是每个供应商配置的功能,按功能组进行整理——与供应商后台中显示的数据相同。展开任意功能组即可并排比较功能。
| 功能 |
|
|
|---|---|---|
|
▾
会计与金融
|
|
|
| 直接计费 | ||
| RevPaR 和 ADR 报告 | ||
| 多币种 | ||
| 交易电子邮件(预订、作品集等) | ||
| 自动夜间审计 | ||
|
▾
营销与电子商务
|
|
|
| 访客通信(短信) | ||
| 原生电子邮件营销 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 预订引擎 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
管理和配置
|
|
|
| 集中的用户和角色管理 | ||
| 多种语言 | ||
| 基于云 | ||
| 在前提 | ||
|
▾
用户管理
|
|
|
| 访客通信(短信) | ||
| 客人资料 | ||
| 集中消息传递 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
前台
|
|
|
| 移动设备笔记和任务(语音转文本) | ||
| 移动应用 | ||
| 自动夜间审计 | ||
| 日历视图 | ||
| 多种语言 | ||
| 任务管理 | ||
| 自动提醒 | ||
| 客人资料 | ||
| 平板电脑/自助服务终端值机 | ||
| 付款请求 | ||
| 集中消息传递 | ||
| 自动空间优化 | ||
|
▾
群组管理
|
|
|
| 组功能 | ||
| 自动空间优化 | ||
|
▾
宾客体验
|
|
|
| 集成身份证和护照扫描仪 | ||
| 数字注册 | ||
| 访客应用 | ||
| 网上值机 | ||
| 在线结帐 | ||
| 来宾消息 | ||
| 交易电子邮件(预订、作品集等) | ||
| 身份证扫描和注册预填 | ||
| 大堂售货亭 | ||
|
▾
家政
|
|
|
| 管家模块 | ||
| 家政移动应用程序 | ||
| 实时状态更新 | ||
| 自动分配 | ||
| 实时报告 | ||
| 轮班计划 | ||
| 员工信息 | ||
| 在线结帐 | ||
|
▾
付款
|
|
|
| 集成支付终端和读卡器 | ||
| 直接计费 | ||
| 多币种 | ||
| 交付过程 | ||
| 付款请求 | ||
|
▾
预订管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 礼品卡 | ||
| 频道管理员 | ||
| 综合 CRS | ||
| 拖放磁带图 | ||
| 费率管理 | ||
| 自动空间优化 | ||
| 基于规则的房间分配 | ||
| 交易电子邮件(预订、作品集等) | ||
|
▾
收入管理
|
|
|
| RevPaR 和 ADR 报告 | ||
| 自定义费率 | ||
| 辅助收入跟踪 | ||
| 收益管理模块 | ||
| 基本定价 | ||
|
▾
税务与合规
|
|
|
| 符合 PCI 标准 | ||
| 符合 GDPR | ||
| SOC2 投诉 | ||
| 税务配置 | ||
|
▾
支持与培训
|
|
|
| 在线 24/7 支持 | ||
|
▾
食品与饮料
|
|
|
| EPoS | ||
|
▾
温泉
|
|
|
| 水疗和健康模块 |
酒店从业者喜爱的方面
许多评论称赞该系统的易用性,指出其用户友好的设计和直观的界面可以快速培训新员工并减少操作错误。
优质的客户服务经常被提及,用户欣赏快速的响应和有效的解决方案,这有助于对产品的整体满意度。
该系统支持自动付款请求和处理,大大简化了计费流程并降低了错误率。此功能还因其在处理不可退款预订方面的效率而受到好评。
酒店从业者提出异议的方面
用户很欣赏该软件的功能,但注意到其设计略显过时,但预计重新设计将解决这个问题。
该软件提供强大的报告工具,可以深入了解酒店运营的各个方面,帮助做出更好的管理决策。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Medialog 和 Noovy PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。Medialog 提供 41 个经验证的集成合作伙伴,而 Noovy PMS 提供 40 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy PMS 在易用性方面领先,评分为 4.9/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Medialog:否。Noovy PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Medialog 的 HT Score 为 0,Noovy 的为 71。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案