The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 928 条经验证的评价后,Mews 用户最看重其 customization and flexibility, automation and efficiency, 入职和支持体验,而 SIHOT 用户则强调 advanced support and training, 快速解决问题, 集成和自定义界面。点击任意主题查看评价者的反馈。
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收益管理
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详细的报告和分析
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #3 329 条评价 | #40 9 条评价 |
| 中型(25-74 间客房) ▾ | #1 397 条评价 | #26 21 条评价 |
| 大型(75-199 间客房) ▾ | #3 45 条评价 | #16 9 条评价 |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | #30 1 条评价 |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #1 483 条评价 | #35 15 条评价 |
| 豪华酒店 ▾ | #5 220 条评价 | #30 11 条评价 |
| 品牌/连锁酒店 ▾ | #2 170 条评价 | #25 13 条评价 |
| 长住酒店 ▾ | #1 130 条评价 | #28 5 条评价 |
按区域
| 细分市场 |
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| 北美 ▾ | #8 106 条评价 | — |
| 欧洲 ▾ | #1 660 条评价 | #17 31 条评价 |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #28 8 条评价 | #25 1 条评价 |
Both Mews PMS and SIHOT aim to streamline hotel operations, improve guest experiences, and boost revenue. While Mews is a cloud-native platform renowned for its ease of use and extensive integrations, SIHOT offers a highly flexible, modular system with multiple deployment options. Your choice hinges on whether you prioritize modern cloud architecture or the adaptability of a comprehensive, customizable platform.
Mews’s recent surge in review count and higher overall ratings suggest it has the edge in user confidence and ongoing support. Do you want a system that’s easier to adopt and rapidly scalable, or a modular solution tailored to complex, multi-setup environments?
Mews and SIHOT both serve as property management systems designed to automate hotel workflows, but they approach this goal differently. Mews excels with its cloud-based infrastructure, user-friendly interface, and extensive marketplace, while SIHOT provides a highly customizable, modular platform that can be deployed in various environments including on-premise.
Where Mews shines is in its ease of deployment and rapid onboarding—over 98 recent reviews affirm its quick setup and intuitive design, making it ideal for hotels seeking swift digital transformation. Conversely, SIHOT’s flexibility allows hotels with complex, multi-property needs to tailor modules specifically, but some users find its interface less modern and more cumbersome to learn.
Are you looking for a system that gets you operationally connected fast, or one that adapts meticulously to your unique setup?
If your hotel needs a cloud-based, easy-to-use platform with a strong focus on automation and integrations, go with Mews. It is particularly suitable for boutique hotels, hostels, and properties that value scalability and seamless connectivity, supported by over 758 reviews and a recent review count of 98.
If your hotel requires a highly customizable, modular system capable of supporting complex, multi-property management with multiple deployment options, SIHOT is the better fit. It caters well to larger chains and properties with specific integration or data security needs, though its review count and recent feedback are significantly lower.
For hotels prioritizing rapid deployment, user experience, and a broad ecosystem, Mews stands out. For those needing deep customization and flexibility in architecture, SIHOT is the more suitable choice.
Mews’s interface consistently receives high praise, with a 4.7/5 ease-of-use rating and nearly 100 recent reviews confirming its intuitive, modern design. Users report that onboarding is straightforward, with many saying staff quickly adopt the system thanks to its clarity and minimal training.
SIHOT scores slightly lower at 4.49/5, with some users mentioning that its interface feels dated and less intuitive, requiring more extensive training and adjustment, especially when customizing modules. Support for onboarding is rated higher for SIHOT, but the overall learning curve is steeper.
Edge: Mews.
Mews offers 47 shared features plus 12 unique functionalities like guest CRM, multi-lingual/multi-currency support, native email marketing, real-time reporting, and a guest app—all designed for ease of use and automation. Its features are aimed at modern, guest-centric workflows with strong automation, dynamic pricing, and integrations.
SIHOT’s standout feature is its modularity, allowing properties to select only the functions they need. It supports multi-property management, flexible deployment (Cloud, SaaS, On-premise), and custom interfaces, but it has only 1 unique feature: on-premise deployment.
Given its extensive feature set and focus on automation, Mews offers a broader suite for daily hotel operations. Edge: Mews.
Mews’s support is generally rated 4.27/5, with recent reviews mentioning its quick response times and proactive problem resolution. Customers appreciate its support team, though some note occasional bugs that are addressed swiftly.
SIHOT scores higher at 4.62/5, with many reviews praising the responsiveness and competence of its support team. Users highlight that SIHOT’s support is effective in resolving issues quickly, especially during onboarding and training, though less recent feedback is available.
Edge: SIHOT.
Mews boasts 336 verified partners, including large ecosystem players like Criton, Sage, and Orange Hotel Marketing. Its extensive marketplace with over 1,000 integrations makes it highly adaptable for hotels needing diverse third-party connections.
SIHOT has 60 verified partners, with a focus on core hospitality functions and some custom interface support. Shared partners include Profitroom and RateBoard, but the ecosystem is narrower compared to Mews.
For hotels seeking a broad, future-proof integration ecosystem, Mews is clearly superior. Edge: Mews.
Mews’s overall rating of 4.62/5 and a recent review count of 98 reflect strong, current user confidence, especially among boutique hotels, hostels, and city-center properties. Reviews highlight ease of use, automation, and quick onboarding as major strengths.
SIHOT’s rating of 4.77/5 is slightly higher but is based on only 39 reviews, with many from larger chains and properties requiring more complex customization. Recent feedback is scarce, reducing confidence in current performance.
Given the volume and recency of reviews, Mews’s reputation is more robust. Edge: Mews.
Mews’s pricing starts at a base fee of $900 per month, with no free tier or trial information available publicly. Additional costs may include optional modules and integrations, but overall, it’s a predictable subscription model.
SIHOT’s pricing is not publicly disclosed, offering personalized quotes based on modules and deployment options. It supports various deployment models, which may influence costs differently.
For transparency and predictable budgeting, Mews provides clearer pricing. Edge: Mews.
Not ideal if your hotel requires highly customized, on-premise solutions or operates in strict regulatory environments that favor traditional architectures.
Not ideal if your hotel favors a rapid, cloud-first setup with minimal on-site IT involvement, or if you seek the most modern user experience.
The core difference is that Mews is a cloud-based, user-friendly platform designed for fast, efficient hotel management with a broad ecosystem, while SIHOT is a flexible, modular solution tailored for complex, multi-property environments that may require on-premise deployment.
If your hotel needs a quick, scalable, and easy-to-use system with rich integrations, choose Mews. It has the larger and more recent review base, and its modern interface and automation capabilities are highly valued.
If your hotel benefits from extensive customization, multi-property control, and deployment flexibility, SIHOT is the better fit. It’s suited for larger, well-resourced operations that need a highly adaptable platform, despite less recent feedback.
In summary, for most hotels looking for a modern, well-supported PMS with quick onboarding and a growing ecosystem, Mews is the clear choice. For properties with specific technical requirements and complex configurations, SIHOT offers a tailored, modular approach.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that... Users value Mews for its customizable workflows and flexibility in adapting to diverse hotel types and operational needs. Despite this, some note that more advanced configuration options, particularly in report generation and billing, could enhance the platform’s utility further.
The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on deliverin... The system is praised for automating many routine tasks like billing and invoicing, which reduces manual errors and allows staff to focus on delivering a superior guest experience. However, some reviews mention that while automation works well, the billing process can sometimes be complex.
Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了... Mews 的用户引导体验并不稳定,一些用户称赞其亲力亲为的指导方式,而另一些用户则反映初始设置效率低下。随着时间的推移,支持团队的响应速度有所提升,提高了问题解决率和用户满意度。
酒店从业者提出异议的方面
虽然 Mews 可以自动计费,但用户反映其复杂性以及报告和分析方面的局限性造成了困扰。改进这些方面可以为管理财务运营的用户提供更深入的洞察和更大的灵活性。
Mews 凭借其集成功能为收益管理提供了强大的基础,但用户指出,动态定价工具和高级分析方面还有改进的空间,尤其是在多物业运营方面。
排名更高的方面
独特功能
酒店从业者喜爱的方面
Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for n... Many users commend the advanced support team and the online training academy, which make it easy to resolve issues and reduce the learning curve for new employees. Regular CRM calls are also appreciated for keeping open lines of communication.
SIHOT 因其快速有效的问题解决能力而受到称赞。然而,一些评论批评其最初不愿承担某些问题的责任,强调沟通方面有待改进。
SIHOT 积极支持并参与自定义界面的创建,显著简化了与其他系统的集成。这确保了无缝运营,并增强了现代酒店业务所需的灵活性。
酒店从业者提出异议的方面
有人呼吁对 SIHOT 的用户界面进行更现代化和直观的更新,用户指出,与市场上的其他解决方案相比,当前的系统设计感觉过时了。
虽然此功能很有用,但一些用户希望财务报告定制能够更快地适应,以更好地满足特定区域的财务需求。这些反馈表明,定制功能需要增强。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 SIHOT 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 336 个经验证的集成合作伙伴,而 SIHOT 提供 60 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 4.5/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。SIHOT:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 100,SIHOT 的为 74。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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