The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
在分析了 887 条经验证的评价后,Mews 用户最看重其 ease of use, automation and integrations, customizability and flexibility,而 Thais PMS 用户则强调 。点击任意主题查看评价者的反馈。
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Billing and Invoicing
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Multi-Property Management
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
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| 小型(10-24 间客房) ▾ | #3 329 条评价 | — |
| 中型(25-74 间客房) ▾ | #1 397 条评价 | — |
| 大型(75-199 间客房) ▾ | #3 45 条评价 | — |
| 超大型(200+ 间客房) ▾ | #3 49 条评价 | — |
按物业类型
| 细分市场 |
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| 精品酒店 ▾ | #1 483 条评价 | — |
| 豪华酒店 ▾ | #5 220 条评价 | — |
| 品牌/连锁酒店 ▾ | #2 170 条评价 | — |
| 长住酒店 ▾ | #1 130 条评价 | — |
按区域
| 细分市场 |
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| 北美 ▾ | #8 106 条评价 | — |
| 欧洲 ▾ | #1 660 条评价 | — |
| 亚太 ▾ | #10 17 条评价 | — |
| 中东 ▾ | #28 8 条评价 | — |
Choosing between Mews PMS and Thais-Soft hinges on your hotel’s operational needs, size, and growth ambitions. Mews, with over 750 reviews and recent feedback from nearly 100 users, stands out as the more proven and widely adopted system, especially for larger and mid-sized hotels seeking robust automation and integrations. Thais-Soft, with no reviews available, appears less tested in the market, making it a less reliable choice for hotels prioritizing proven performance.
If your hotel requires an established platform with extensive third-party integrations, automation, and a large user community, Mews is the safer bet. Conversely, if your establishment values a more straightforward, possibly smaller-scale system with an emphasis on data security and accessibility, Thais-Soft might appeal — but the lack of reviews warrants caution.
Both Mews PMS and Thais-Soft aim to streamline hotel operations, but their market presence and proven capabilities differ significantly. Mews offers a comprehensive cloud-native platform with a score of 99.53 and over 750 reviews, showing widespread adoption and continuous positive feedback. Thais-Soft, meanwhile, has no publicly available reviews, making it difficult to gauge real-world performance or user satisfaction.
While Mews excels in automating front desk, housekeeping, and revenue management tasks, Thais-Soft’s core promise is accessible, secure, and centralized management with data backup. Do you want a system backed by a large, active user base and ongoing innovation? Or are you comfortable with a less proven solution that might lack extensive features and support?
Edge: Mews PMS.
If your hotel operates at a medium or large scale, or if you prioritize automation, integrations, and a proven track record, go with Mews. It’s the choice for independent and boutique hotels, city center properties, hostels, and even some resorts, thanks to its 99.5 HTR Score and 98 recent reviews. Its feature set includes revenue management, guest CRM, online support, and a marketplace with 336 verified partners, enabling tailored, scalable solutions.
If your establishment is smaller, with straightforward needs, and you’re seeking a low-cost, easy-to-access system, Thais-Soft could work. Its emphasis on data security, accessibility, and central management makes it suitable for hotels that want a simple SaaS solution, though its market validation remains unverified. Given Mews’s proven success and extensive features, it remains the more reliable choice for most hoteliers.
Edge: Mews PMS.
Mews consistently receives a 4.7/5 rating for ease of use, supported by 758 reviews, which highlight its intuitive interface, straightforward onboarding, and mobile app. Customers describe it as "very user-friendly," with many appreciating its modern design that reduces training time and accelerates staff adoption. Some users mention minor bugs but praise Mews’ support team for quick issue resolution.
Thais-Soft, with no available reviews, provides limited data on usability. Its description suggests an emphasis on accessibility and security, but without user feedback, assessing its ease of use remains speculative. For certainty and proven user-friendliness, Edge: Mews PMS.
Mews offers a broad suite of 45 features exclusive to its platform, including multi-lingual support, revenue management, guest CRM, integrated CRS, automated night audit, mobile app, guest messaging, digital registration, guest app, online checkout, housekeeping mobile app, real-time reporting, and more. Its marketplace hosts over 1,000 integrations, enabling extensive customization.
Thais-Soft provides only a single unique feature—its spa & wellness module—out of 14 shared features, with most core functionalities likely similar to basic PMS offerings. While simplicity can be beneficial, Mews’s extensive capabilities and integrations give it a clear edge for hotels seeking comprehensive management.
Edge: Mews PMS.
Mews’s customer support is rated 4.27/5 based on 758 reviews, with many users praising its responsiveness and proactive onboarding. Review snippets mention “support team sets new standards” and “quick resolution of bugs,” emphasizing reliable assistance during implementation and operation.
Thais-Soft, lacking available reviews or detailed support ratings, leaves support quality uncertain. Without verified feedback, trusting a less established provider is risky, especially when operational issues arise. Therefore, Edge: Mews PMS.
Mews’s reviews span diverse hotel segments, with an average rating of 4.62/5 from 758 reviews, including a recent 98 reviews in the last six months. Boutique hotels, hostels, and independent properties tend to rate Mews higher, often citing ease of use, automation, and support.
Thais-Soft has no reviews, making it impossible to gauge user satisfaction across different hotel types. In the absence of customer ratings, Mews clearly holds the advantage in perceived value and satisfaction. Edge: Mews PMS.
Mews’s pricing starts at $900 per month, with no mention of freemium or trial options, reflecting a premium tier suitable for hotels needing advanced features. Exact costs for Thais-Soft are not publicly available, but its positioning as a SaaS solution suggests a potentially lower or more straightforward fee structure, likely based on hotel size or user count.
Given the extensive features, integrations, and proven support, Mews’s price point aligns with its value, while Thais-Soft’s costs remain unverified. For transparency and proven ROI, Mews offers a clearer value proposition.
Not ideal if:
Edge: Mews PMS.
Not ideal if:
Edge: Thais-Soft.
Mews offers a comprehensive, cloud-based PMS with proven reliability, extensive features, and a large community of satisfied users. It’s ideal for hotels seeking automation, integrations, and scalable solutions, with recent reviews reinforcing its market leadership.
Thais-Soft positions itself as a secure, accessible option emphasizing data security and simplicity, suitable for small establishments prioritizing ease of access over proven scalability. However, the lack of reviews makes its market performance uncertain, and it’s unlikely to match Mews’s feature depth and support.
If your hotel needs a trusted, feature-rich platform with proven success, Mews is the clear choice. For smaller operations with basic needs and a focus on security, Thais-Soft might suffice — but proceed cautiously without user feedback.
Edge: Mews PMS.
我们分析了 8 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
该目标暂无已发布的案例研究。
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
该目标暂无已发布的案例研究。
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
该目标暂无已发布的案例研究。
酒店从业者喜爱的方面
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
酒店从业者提出异议的方面
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
虽然 Mews 提供了可靠的报表和分析功能,但一些评论指出,它需要更多可定制和灵活的报表功能。用户希望获得更细致的数据洞察,尤其是在预订和收入分析方面。
独特功能
评分差异最大的方面
这取决于您的需求。Mews PMS 和 Thais-Soft 共享许多核心 Property Management Systems 功能,但各有独特的能力。Mews PMS 提供 336 个经验证的集成合作伙伴,而 Thais-Soft 提供 17 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Mews PMS 在易用性方面领先,评分为 4.7/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Mews PMS:否。Thais-Soft:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Mews 的 HT Score 为 99,Thais PMS 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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