The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 支付处理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 | MPG |
|
|---|---|---|
| 小型(10-24 间客房) | — | #3 2 条评价 |
| 中型(25-74 间客房) ▾ | — | #4 13 条评价 |
| 大型(75-199 间客房) ▾ | — | #2 21 条评价 |
| 超大型(200+ 间客房) ▾ | — | #2 25 条评价 |
按物业类型
| 细分市场 | MPG |
|
|---|---|---|
| 精品酒店 ▾ | — | #2 31 条评价 |
| 豪华酒店 ▾ | — | #2 34 条评价 |
| 品牌/连锁酒店 ▾ | — | #2 28 条评价 |
| 长住酒店 | — | #3 4 条评价 |
按区域
| 细分市场 | MPG |
|
|---|---|---|
| 北美 ▾ | — | #2 61 条评价 |
| 欧洲 | — | #3 1 条评价 |
Choosing between MPG by MPG and ROH by ROH hinges on what your hotel needs most. MPG offers no reviews, ratings, or features, suggesting it's either untested or unavailable, while ROH boasts a robust presence with 65 reviews, a perfect 10/10 recent rating, and a clear focus on payments automation. Your decision should factor in the depth of user feedback and proven functionality.
Both products aim to streamline hotel payments, but ROH’s extensive feature set and recent positive reviews make it the more reliable choice. Are you prepared to adopt a solution with proven support and a broad range of functionalities?
MPG remains virtually invisible in the market, with no reputation or user feedback to assess. ROH, in contrast, is a recognized leader with 65 reviews and a 9.91/10 NPS score from recent feedback, indicating high user satisfaction.
While MPG is either nonexistent or untested, ROH has a documented track record of automating payments, invoicing, and cash flow management. For a hotel seeking a dependable, well-reviewed payment platform, ROH clearly outperforms MPG.
Would you prefer a product with tangible reviews and proven performance, or are you considering an unproven alternative?
If your hotel needs a trusted, well-supported payments platform with proven user satisfaction, choose ROH. It’s especially suitable if your team values automation features like invoice scheduling, real-time reporting, and client notifications, all backed by a high review score.
On the other hand, MPG offers no available reviews, features, or pricing data, making it impossible to evaluate or justify. If you prioritize risk mitigation, transparency, and proven customer support, ROH is the clear choice.
In short, for reliability and proven success, go with ROH; for unverified options, MPG remains uncertain.
ROH earns a near-perfect 4.95/5 ease of use rating, with users highlighting its intuitive interface and straightforward payment processes. Reviewers praise how simple it is for both staff and clients, with many noting zero questions or issues during onboarding.
MPG, with no reviews or ratings, offers no data on usability or onboarding experience. Its absence in user feedback suggests it lacks proven ease of adoption.
Edge: ROH.
ROH offers 19 unique features, including refund management, pre-authorizations, payment splitting, recurring payments, and support for multiple payment types like Apple Pay, Google Pay, and credit cards. These functionalities help streamline complex payment scenarios and improve flexibility.
MPG provides no documented features, making it impossible to compare. Given ROH’s extensive capabilities, it’s the more feature-rich option for hotels needing comprehensive payment solutions.
Edge: ROH.
ROH’s support and onboarding ratings are nearly perfect at 4.97/5, with reviews emphasizing its responsiveness and helpful staff. Customers mention that initial training and ongoing support make implementation smooth and stress-free.
MPG presents no support or onboarding data, leaving its customer service credibility unverified. Without user feedback, it’s safe to say that ROH’s support reputation is superior.
Edge: ROH.
ROH has one verified integration with Oracle Hospitality, providing some connectivity to existing hotel systems. MPG has zero verified integrations, limiting its ability to fit into your current tech stack.
While the integration count is modest, ROH’s existing partnership suggests a willingness to grow and connect with major hotel systems.
Edge: ROH.
ROH dominates in recent review ratings, with a near-perfect score of 9.91/10 from 10 recent reviews, and 99% likelihood of recommendation. Hotels across segments, especially luxury and resort properties, praise its ease of use and support.
MPG has no reviews or ratings, so recent user sentiment is unavailable. Its lack of feedback disqualifies it from comparison.
Edge: ROH.
MPG does not disclose pricing details, making it impossible to compare cost directly. ROH charges $100 monthly, with no additional implementation or setup fees.
Given the transparent pricing, ROH offers clarity on cost, making it easier to evaluate against your budget.
Edge: ROH.
Hotels that are willing to adopt untested software without current reviews or proven features.
Teams that prefer free or very low-cost options with minimal setup requirements.
Not ideal if you need a reliable, well-reviewed payments platform with extensive features.
Not ideal if your hotel values support and seamless integration into existing systems.
Not ideal if you require detailed invoicing, payment splitting, or multiple payment options.
Hotels that want a proven, highly-rated payments platform with extensive automation capabilities.
Teams seeking a user-friendly system that minimizes manual work and enhances cash flow.
Hotels that value real-time reporting, notifications, and support for multiple payment methods.
Hotels aiming for an established solution with at least one verified integration.
Not ideal if your hotel is seeking a free or extremely low-cost option without proven user feedback.
Not ideal if you need a platform with a broader global presence beyond North America, Europe, and a few other regions.
The core difference is that ROH is an active, highly-rated payments platform with a proven track record, while MPG remains unreviewed and unverified. ROH’s recent reviews, high satisfaction scores, and extensive feature set make it the more trustworthy choice for hotel payments.
If your hotel values reliable automation, excellent support, and proven user satisfaction, opt for ROH. It offers a comprehensive, well-supported solution that can truly improve your payment processes.
Choose ROH if you want a dependable, feature-rich platform that’s backed by satisfied users and clear pricing. If you’re willing to risk adoption without reviews and features, MPG remains an unverified alternative with no current data to support its effectiveness.
Note: This analysis is based on available reviews, features, and pricing data as of October 2023. Always verify current details directly with vendors before making your decision.
我们分析了 1 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"When we were new to ROH, a change in my finance team left our accounts receivable a mess—over a million dollars past due. I reached out to the ROH team in a panic, and they immedia..."
酒店从业者喜爱的方面
Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently h... Automation of payments and invoicing streamlines key financial tasks such as scheduling, billing, and notification of payments. Reviewers frequently highlight the time savings and operational efficiency gained through ROH's automation. It also helps in reducing manual errors, thereby improving cash flow management.
ROH 因其直观的界面而备受赞誉,酒店员工和客户均可轻松使用。该平台简化了付款和收款流程,带来更顺畅的交易体验,并提升用户满意度。
用户对 ROH 提供的初始培训和持续支持表示赞赏,这有助于确保软件的顺利采用。这对于新用户的入门或有效解决复杂问题尤其有益。
酒店从业者提出异议的方面
虽然 ROH 显著节省了时间,但一些用户建议改进与现有酒店系统(例如 PMS 和销售软件)的集成,以进一步提高效率。这包括与 Salesforce、Delphi 和 Opera 的潜在... 虽然 ROH 显著节省了时间,但一些用户建议改进与现有酒店系统(例如 PMS 和销售软件)的集成,以进一步提高效率。这包括与 Salesforce、Delphi 和 Opera 的潜在集成。
独特功能
评分差异最大的方面
这取决于您的需求。MPG 和 ROH 共享许多核心 Payments Processing Software 功能,但各有独特的能力。MPG 提供 0 个经验证的集成合作伙伴,而 ROH 提供 1 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。ROH 在易用性方面领先,评分为 5.0/5 对比 0.0/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
MPG:否。ROH:否。 两款产品目前均不提供免费版。大多数 Payments Processing Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。MPG 的 HT Score 为 0,ROH 的为 100。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
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