The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
摘要
我们分析了 141 条经验证的酒店从业者评价,比较了功能集、定价和真实案例研究,以全面解析每个平台的优势。最佳选择取决于您的物业类型和优先事项:
myCloud Hospitality PMS 表现出色 在 customer support 方面 — 尤其适合 brand 类型的物业 (0.0/5) ,拥有独特功能如 Revenue management module and Guest profiles.
Shiji Group 表现出色 在 易于使用 方面 ,拥有独特功能如 Guest profiles and Tablet/Kiosk Check-in.
基于 HTR 上 141 条经验证的酒店从业者评价的并排评分。
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| 起始价格 | From $900/mo | From $1,200/mo |
| 经验证的评价 | 107 | 34 |
在分析了 141 条经验证的评价后,myCloud Hospitality PMS 用户最看重其 用户友好性, 与 ota 集成, 详细报告,而 Shiji Group 用户则强调 易于使用, 执行, 培训材料。点击任意主题查看评价者的反馈。
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各产品在不同物业规模、类型和区域的 物业管理系统 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
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| 小型(10-24 间客房) ▾ | #14 67 条评价 | #53 2 条评价 |
| 中型(25-74 间客房) ▾ | #19 29 条评价 | #31 17 条评价 |
| 大型(75-199 间客房) ▾ | #27 3 条评价 | #11 13 条评价 |
| 超大型(200+ 间客房) | #34 1 条评价 | #22 2 条评价 |
按物业类型
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| 精品酒店 ▾ | #16 48 条评价 | #33 17 条评价 |
| 豪华酒店 ▾ | #14 49 条评价 | #24 25 条评价 |
| 品牌/连锁酒店 ▾ | #12 35 条评价 | #22 19 条评价 |
| 长住酒店 | #36 2 条评价 | #45 2 条评价 |
按区域
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| 北美 | #41 1 条评价 | #33 4 条评价 |
| 欧洲 ▾ | #50 0 条评价 | #30 8 条评价 |
| 亚太 ▾ | #7 93 条评价 | #14 5 条评价 |
| 中东 ▾ | #19 1 条评价 | #5 14 条评价 |
Choosing between myCloud Hospitality PMS and Shiji Daylight PMS depends on your hotel’s specific needs and operational focus. Both systems aim to streamline hotel management and improve guest experiences, but they differ significantly in their approach, reviews, and capabilities.
myCloud Hospitality PMS, launched in 2022, has rapidly gained traction with a strong review score and a dedicated user base among small and medium-sized hotels. Shiji Daylight PMS, established in 1998, offers a broader feature set and extensive global presence, but its user reviews are less recent. Which platform will better address your hotel’s unique requirements?
Both myCloud Hospitality PMS and Shiji Daylight PMS are cloud-based solutions designed to simplify hotel operations. myCloud emphasizes ease of use, quick deployment, and seamless integrations, especially appealing to smaller hotels seeking efficient management tools. Shiji, on the other hand, provides extensive modules, automation, and a centralized guest profile system suited for larger hotel groups.
While myCloud’s recent reviews highlight its intuitive interface and customer support, Shiji’s reviews focus on its comprehensive feature set and flexibility. Do you prioritize quick, straightforward management or a broad suite of automation tools? How important is scalability in your decision?
If your hotel is a small to medium-sized property looking for a user-friendly PMS with strong integration capabilities and excellent support, myCloud Hospitality PMS is the clear choice. Its high overall rating of 4.81/5 and recent reviews underscore its reliability and customer satisfaction among similar hotels.
If your hotel operates at a larger scale, needs advanced automation, or has multiple properties requiring centralized guest data, Shiji Daylight PMS is more suitable. Despite fewer recent reviews, it boasts a broader feature set, extensive integrations, and proven scalability for larger hotel groups. Which operational complexity do you need your PMS to handle?
myCloud Hospitality PMS scores a 4.79/5 for ease of use, with reviews praising its intuitive interface and quick staff onboarding. Its modern design and easy navigation make it attractive for teams new to PMS software, with many users expressing satisfaction with its simplicity.
Shiji Daylight PMS also earns high marks at 4.63/5, with reviews emphasizing its user-friendly interface and helpful training materials, including videos. However, some users note performance issues like system speed during peak times, which could impact daily operations.
Edge: myCloud Hospitality PMS.
myCloud offers 9 features exclusive to its platform, including a channel manager, revenue management, booking engine, mobile app, guest profiles, and gift vouchers. Its integration with third-party solutions enhances operational control.
Shiji has 48 features unique to its platform, such as centralized user management, online check-in/out, integrated CRS, digital registration, automated reminders, and advanced housekeeping modules. It also provides extensive automation and customization options.
While Shiji’s feature count outpaces myCloud significantly, myCloud’s core features are well-suited to smaller hotels seeking essential, integrated tools. For larger operations, Shiji’s broad suite and automation tools provide more depth.
Edge: Shiji Daylight PMS.
myCloud Hospitality PMS receives a 4.83/5 rating, with reviews highlighting its quick, responsive support. Users frequently praise the team for their availability and helpfulness, describing their support as a key reason for their satisfaction.
Shiji Daylight PMS is rated at 4.53/5, with reviews noting its professional, helpful support team. However, some users mention delays or less responsiveness during peak times, indicating room for improvement.
Edge: myCloud Hospitality PMS.
myCloud integrates with 29 verified partners, including major OTAs, payment processors, and analytics tools. Its open API allows hotels to connect with additional third-party solutions, facilitating a tailored tech environment.
Shiji’s system supports 64 verified partners, with extensive integrations spanning POS, CRS, group management, and more. Its wide partner network caters well to larger hotel groups with complex operational needs.
While Shiji’s higher number of integrations offers more flexibility, myCloud’s targeted integrations are sufficient for small and medium hotels seeking efficiency.
Edge: Shiji Daylight PMS.
myCloud Hospitality PMS scores a 4.81/5 overall, with reviews from small, independent, and boutique hotels emphasizing its ease of use, excellent support, and revenue benefits. Recent reviews confirm consistent satisfaction, with users highlighting quick onboarding and operational improvements.
Shiji’s reviews, primarily older, focus on its versatility and automation, but mention occasional issues with speed and customization. Larger hotel groups generally rate it well for its comprehensive features but lack recent feedback to confirm ongoing performance.
Based on recent data, myCloud’s higher and more current ratings make it the preferred choice for most hoteliers.
Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS charges a base price of $900, with no additional implementation or monthly fees, making it straightforward and predictable. Shiji’s base price is $1,200, with similar no-trial, no-implementation fees.
Both products are subscription-based, but myCloud’s lower price point makes it more accessible for smaller hotels or chains on tight budgets. Larger enterprises may find Shiji’s broader features worth the higher investment.
Not ideal if your hotel requires advanced automation, extensive customization, or multiple integrations beyond core needs.
Not ideal if your hotel is small, with simple operations, or if you prefer a lightweight, straightforward system without extensive automation.
myCloud Hospitality PMS offers a streamlined, user-friendly platform perfect for smaller hotels and boutique properties. Its recent reviews and high ratings reflect satisfaction with ease of use, support, and core features, making it an excellent choice for hotels seeking efficiency without complexity.
Shiji Daylight PMS excels for larger hotel groups or hotels with complex operational needs. Its extensive features, automation, and integrations make it suitable for multi-property management, despite slower recent reviews and performance concerns.
If your hotel values simplicity, quick deployment, and strong support, go with myCloud Hospitality PMS. If your hotel requires a scalable, feature-rich system to handle complex operations at scale, Shiji Daylight PMS is the better choice.
This comparison aims to clarify your options based on recent reviews, feature sets, and suitability. Your decision should align with your property size, operational complexity, and growth plans.
物业管理系统 的定价很少是简单明了的。以下是我们从各供应商公开定价数据中了解到的信息。请务必根据您的物业规模申请定制报价。
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| Starting Price | From $900/mo | From $1,200/mo |
根据 HTR 的产品数据库,myCloud Hospitality PMS 和 Shiji Daylight PMS 共享 50 项功能。以下是关键差异——一方拥有而另一方缺少的功能。
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| 任务管理 | ||
| 客人资料 | ||
| 客户关系管理 | ||
| 宾客资料 | ||
| 平板电脑/自助值机 | ||
| 收益管理模块 | ||
| 礼品券和预付体验 | ||
| 网上值机 | ||
| 网上结账 | ||
| 集中用户和角色管理 | ||
| 预订引擎 | ||
| 频道管理员 |
显示主要差异。这两款产品之间还有 45 项功能存在差异。
我们分析了 4 个经验证的案例研究,比较了酒店在四个关键业务目标上使用每个平台实际取得的成果。
该目标暂无已发布的案例研究。
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
该目标暂无已发布的案例研究。
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
酒店从业者喜爱的方面
虽然这不是一个独特的功能,但出色的客户支持是一个反复出现的主题。用户一致称赞支持团队的响应能力和乐于助人,强调他们在迅速解决问题方面发挥的作用。
酒店经营者一致称赞 mycloud PMS 直观且用户友好的界面。这种易用性有助于快速培训员工并顺利开展日常运营,即使没有丰富技术知识的员工也能轻松使用。
用户经常提到 mycloud 与 Booking.com、Agoda 和 Expedia 等在线旅行社的无缝集成。这种集成简化了预订流程,提高了酒店入住率,简化了价格管理,为酒店经营者增... 用户经常提到 mycloud 与 Booking.com、Agoda 和 Expedia 等在线旅行社的无缝集成。这种集成简化了预订流程,提高了酒店入住率,简化了价格管理,为酒店经营者增加了收入机会。
酒店从业者提出异议的方面
一些评论指出,缺乏移动应用程序是一个重大缺陷。用户表示需要一款移动应用程序来随时随地管理操作,他们认为这将进一步提高系统的灵活性和可用性。
有些用户报告称,mycloud PMS 偶尔会变慢,通常将其归因于互联网连接问题。虽然基于云的特性是有益的,但这也意味着系统的性能可能会受到网络速度的影响。
排名更高的方面
独特功能
酒店从业者喜爱的方面
用户经常称赞石基 PMS 的用户界面友好,简化了日常操作,降低了新用户的学习难度。评论中强调了其易用性,指出其培训材料易懂、设计直观、任务执行高效。
石基PMS支持团队的支持和响应能力一直受到好评。用户赞赏支持人员的专业性和乐于助人的精神,这对更顺利地运营有很大帮助。
一些评论者认为石基 PMS 的实施过程流畅高效,他们赞赏知识渊博、积极主动的实施团队。不过,一些用户建议缩短实施时间以进一步改善体验。
酒店从业者提出异议的方面
尽管石基 PMS 的详细报告功能广受好评,但一些用户仍希望获得更先进、更快速的报告工具。具体要求包括增强的汇总报告、详细的账单和更快的报告生成流程。
与系统速度和一致性相关的性能问题是用户普遍关心的问题,一些用户指出在高峰操作期间响应时间很慢。用户敦促提高系统速度以提高整体效率。
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。myCloud Hospitality PMS 和 Shiji Daylight PMS 共享许多核心 Property Management Systems 功能,但各有独特的能力。myCloud Hospitality PMS 提供 29 个经验证的集成合作伙伴,而 Shiji Daylight PMS 提供 65 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。myCloud Hospitality PMS 在易用性方面领先,评分为 4.8/5 对比 4.6/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
myCloud Hospitality PMS:否。Shiji Daylight PMS:否。 两款产品目前均不提供免费版。大多数 Property Management Systems 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。myCloud Hospitality PMS 的 HT Score 为 75,Shiji Group 的为 75。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
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| 客户评分与评价 |
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用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
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技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
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该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
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该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
根据您的房产情况量身定制的推荐方案