The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
各产品在不同物业规模、类型和区域的 酒店管理软件 供应商中的排名——基于各细分市场中酒店从业者的经验证评价。
按酒店规模
| 细分市场 |
|
|
|---|---|---|
| 小型(10-24 间客房) ▾ | #27 13 条评价 | #32 6 条评价 |
| 中型(25-74 间客房) ▾ | #19 11 条评价 | #46 0 条评价 |
| 超大型(200+ 间客房) | #15 1 条评价 | — |
按物业类型
| 细分市场 |
|
|
|---|---|---|
| 精品酒店 ▾ | #21 17 条评价 | #34 3 条评价 |
| 豪华酒店 | #34 2 条评价 | — |
| 品牌/连锁酒店 | #33 2 条评价 | #31 2 条评价 |
| 长住酒店 | #28 1 条评价 | #26 1 条评价 |
按区域
| 细分市场 |
|
|
|---|---|---|
| 北美 | — | #40 0 条评价 |
| 欧洲 ▾ | #12 25 条评价 | #26 2 条评价 |
| 中东 | #11 2 条评价 | — |
Choosing between Noovy by Noovy and Seekom/iBex hinges on your hotel’s operational needs and growth plans. Both promise to streamline management, but Noovy stands out with its all-in-one approach and recent, high-volume reviews, while Seekom offers a solid, familiar platform with fewer recent endorsements. Your decision should consider the depth of features, ease of use, support quality, and cost.
Noovy aims to replace multiple platforms with a single, user-friendly system that covers PMS, channel management, revenue, and guest communication. Seekom, meanwhile, provides a comprehensive cloud-based PMS with integrations for growth, particularly suited for motels and smaller properties. Do you prioritize a unified platform or a proven, scalable system?
Both products address hotel management, from reservations to guest engagement, but their focus diverges. Noovy offers an all-in-one, integrated system with 39 exclusive features, including online check-in, guest CRM, and automated night audits, designed to minimize software clutter. Seekom, with just 5 verified integrations, emphasizes connectivity and automation for small to mid-sized properties, especially motels.
Review volume favors Noovy, with 21 recent reviews compared to Seekom’s 8, making its 4.86/5 rating more reliable than Seekom’s 4.86/5. Noovy’s ease of use score (4.62/5) outpaces Seekom’s (3.69/5), reflecting its modern, intuitive interface. Customer support ratings favor Noovy as well (4.71/5), versus Seekom’s 4.38/5, with reviewers praising Noovy’s friendly support and seamless onboarding.
While Noovy’s recent reviews highlight high satisfaction levels, Seekom’s older, limited reviews suggest stable but less current user confidence. Both platforms connect to key OTAs, but Noovy’s 40 partners surpass Seekom’s 5, allowing broader distribution. Would you prefer a platform with a proven, broad partner network or a newer, more integrated solution?
Edge: Noovy.
If your hotel needs a fully integrated management system that reduces the number of software tools, go with Noovy. It suits modern hoteliers who value automation, guest engagement, and straightforward operations, especially if you want to streamline tasks like online check-in, automated reports, and guest CRM—all in one platform.
Choose Seekom if your hotel already relies on a multi-system setup or primarily focuses on motels and small properties. Its familiar interface, extensive integrations, and scalable cloud solution make it ideal for properties aiming to increase occupancy with automation and connectivity but without the need for the advanced, guest-centric features Noovy offers.
If rapid onboarding, high ease of use, and recent positive reviews are critical, Noovy’s strong performance makes it the safer bet. Conversely, if your hotel values a longstanding, reliable system with room for growth, Seekom’s proven track record and niche focus might be more appropriate.
Edge: Noovy.
Noovy’s interface scores 4.62/5, with users reporting it to be user-friendly, fast, and easy to navigate. Its onboarding process, rated 4.47/5, is praised for being smooth, with many reviewers mentioning how quickly staff adapt to its features, reducing training time.
Seekom’s usability scores only 3.69/5, with users citing a steeper learning curve and less intuitive navigation. Reviewers note that support is helpful, but the interface feels outdated and less approachable, especially for new staff or smaller teams managing multiple roles.
Edge: Noovy.
Noovy offers 39 features exclusive to its platform, including rate shopping, direct billing, automated night audits, guest profiles, CRM, digital registration, and online check-in/out—features that significantly automate and improve operations. Seekom provides only 2 unique features, website development and gift vouchers, which are less central to day-to-day hotel management.
Both platforms share 11 core features, but Noovy’s extensive feature set makes it a more comprehensive management tool. Its automation capabilities and guest communication tools can cut down manual work and enhance guest experiences.
If advanced automation and guest engagement features are your priority, Noovy pulls ahead. Seekom, with fewer features, remains suitable for straightforward management and basic automation.
Edge: Noovy.
Noovy’s customer support scores 4.71/5, with reviews praising fast, friendly, and effective assistance. Users mention that support staff are proactive and knowledgeable, often resolving issues quickly, which reduces downtime and frustration.
Seekom’s support, rated 4.38/5, is also highly regarded, with users appreciating their quick responses and helpfulness. However, some reviews suggest that support could be more responsive, especially when navigating complex issues or onboarding.
Overall, Noovy’s recent reviews showcase a higher level of satisfaction, especially in onboarding and ongoing support. When support quality is critical, Noovy holds a slight edge.
Edge: Noovy.
Noovy’s recent ratings show an overall score of 5/5, with a 99% likelihood to recommend, based on 21 reviews in the last 6 months. Hoteliers in Europe, South America, and Asia Pacific segments praise its ease of use, automation, and support.
Seekom’s ratings, based on only 8 reviews, are slightly lower in recency and detail, with an overall rating of 4.86/5 and a 96% recommendation rate. Its users, mostly motels, appreciate its reliability and integrations but note room for interface improvements.
Given the more recent, higher volume reviews, Noovy’s user ratings are more trustworthy. Its higher recency and review count reinforce its strong reputation.
Edge: Noovy.
Noovy charges a flat fee of $600 per month for its all-in-one platform, with no implementation fee or trial period. Its transparent €£$ 5 per room per month pricing makes it appealing for hotels seeking predictable costs.
Seekom’s pricing details are not publicly disclosed, and both platforms do not offer a trial. This lack of transparent pricing can complicate budgeting unless you contact sales directly.
If you prefer clear, upfront pricing, Noovy’s straightforward fee structure offers peace of mind. Without specific numbers, evaluating Seekom’s value requires direct engagement.
Edge: Noovy.
Not ideal if you operate a small motel focused solely on basic bookings, or if your hotel relies on a less flexible, niche system.
Not ideal if you require a highly integrated, guest-focused system or advanced features like online check-in/out and guest CRM.
Noovy is a comprehensive, all-in-one hotel management platform built for modern properties seeking automation, guest engagement, and ease of use. Its recent reviews and feature set demonstrate a clear advantage in supporting dynamic, connected hotel operations.
Choose Noovy if your hotel prioritizes a user-friendly, integrated system with high support quality, extensive automation, and recent positive feedback. Its feature breadth and current review confidence make it the top pick.
Opt for Seekom if your focus is on a reliable, scalable PMS for motels or small hotels, especially if you already have a network of integrations or need a familiar, straightforward platform. Its proven track record remains valuable but is less current.
Overall, Noovy’s recent, higher volume reviews, broader feature set, and ease of use make it the stronger choice for hoteliers ready to innovate and elevate their guest experience.
酒店从业者喜爱的方面
人们经常提到该软件的用户友好界面和对新员工的易于培训的特点,这使得它甚至适合那些技术背景较少的员工。
HotelConnect 与 Booking.com 和 Expedia 等 OTA 的直接连接被视为一大优势,简化了分销并消除了渠道经理成本。
用户非常欣赏 HotelConnect 将 PMS、渠道管理器、预订引擎、收入管理和客户沟通整合到一个平台,减少了对多个系统的需求并降低了成本。
酒店从业者提出异议的方面
与收入管理相关的功能,包括详细的报告工具和费率日历,因有助于优化酒店收入而受到赞赏。
其中提到了一些翻译问题,特别是英语以外的语言,造成了一些不便。
排名更高的方面
独特功能
排名更高的方面
独特功能
评分差异最大的方面
这取决于您的需求。Noovy 和 Seekom/iBex 共享许多核心 Hotel Management Software 功能,但各有独特的能力。Noovy 提供 40 个经验证的集成合作伙伴,而 Seekom/iBex 提供 5 个。在切换之前,请查看上方的功能对比以了解它们的差异。
小型酒店应优先考虑易用性和快速入职。Noovy 在易用性方面领先,评分为 4.7/5 对比 3.8/5。寻找透明定价以及试用或演示选项。在各产品页面上按物业规模筛选评价,了解与您类似的酒店的反馈。
Noovy:否。Seekom/iBex:否。 两款产品目前均不提供免费版。大多数 Hotel Management Software 供应商提供演示或试用——在做出承诺之前,请分别向各供应商申请体验。
HT Score 是一个综合排名,考虑 4 个标准组和十多个变量,帮助酒店从业者客观比较酒店科技产品。Noovy 的 HT Score 为 64,Seekom 的为 0。以下是评分的计算方式。
| 标准组 | 权重 | 衡量内容 |
|---|---|---|
| 客户评分与评价 |
|
用户对该产品的推荐度如何? 评分分数、评价数量、声量份额、评价深度、评价时效性、成功案例 ▾ 权重最高的因素。分析平均满意度评分(推荐可能性、易用性、支持、投资回报率)、相对于同类产品的评价总数、评价时效性(最近 6 个月内至少 20 条评价)以及跨独立酒店客户的声量份额以检测选择偏差。 |
| 合作伙伴生态系统 |
|
技术合作伙伴对该公司的推荐度如何? 合作伙伴推荐、集成数量、集成质量 ▾ 评估合作伙伴推荐作为专家信心投票、经验证集成的数量以及生态系统质量——集成合作伙伴的平均 HT Score。拥有更高质量集成生态系统的产品更有可能提供互联互通的技术栈。 |
| 以客户为中心 |
|
该组织以客户为中心的程度如何? 认证支持、评价一致性、资料完整性 ▾ 评估公司是否获得 HTR 客户支持认证、是否保持持续的评价收集(反馈驱动文化的指标)以及产品资料是否完整,包括功能、截图、定价和特性。 |
| 覆盖范围、持久力与资源 |
|
该公司的覆盖范围和资源有多广泛? 地理覆盖、持久力、公司资源、趋势评分 ▾ 衡量全球覆盖(服务的国家和区域)、经营年限作为稳定性指标、团队规模作为资源指标,以及基于近十二个月买家咨询、评价、合作伙伴推荐和媒体活动的趋势评分。 |
客户评分和评价是 HT Score 算法中最重要的因素。HTR 不接受付费以提高排名。所有评价均经过验证——只有经确认从属关系的酒店行业从业者才能提交评分。 查看完整 HT Score 评估方法 →
产品推荐顾问